Gurr Brothers

Gurr Brothers was an exceptional company to work with during a challenging time where my storage room flooded. Trent, the project manager was easy to communicate with and follow up on timing of contractors, all subs were great!. Serina in customer service and collections was great to work with as we were challenged with insurance collections. Great experience.

A storm tore my roof off, Gurr came and replaced my roof at top dollar thru my insurance. Less than a year later a piece of trim fell off revealing bare wood. When I contacted Kevin he stated he would schedule the repair and 2 months later I’m still waiting for such repair. Not to mention that I had to clean up about 2 or more handfulls of roofing nails from my yard so my grandkids and dogs didn’t get injured from debris. Communication is key, or, lack of. Not to mention, they never pulled a permit to do the work.

I contracted Gurr Brothers to demo and install 2 doors. This project lasted about 4 months to complete to due lack of communication and several mistakes on their side. Gurr Brothers has very competitive pricing and I had used them in the past for previous projects. However, their workmanship and customer service has degraded beyond salvation. My recent experience with them was an absolute nightmare. I had to put up with a lack of communication, shoddy workmanship, installers who hate their job, and even patronizing nicknames from them. The only reason I didn't give them 1 star was because their price is unbeatable. However, as they say, you get what you pay for. In my case, I should have paid more to go with a better company. Like other reviewers mentioned, I doubt the positive reviews are real. They are most likely paying for fake positive reviews to boost their rating. My experience with them is FAR from the 4.8/5 stars they currently have. NOT RECOMMENDED.