Plumbing reviews in El Mirage, Arizona
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I had a great experience with this plumbing company. My water heater stopped working, so I called around to different plumbers. This company got back to me really quickly, much faster than the others. Devin explained my options clearly and was upfront about everything, including the need to update my venting to meet code. The price he quoted included all the details, so there were no surprises. Devin arrived on time and finished the job efficiently. He was honest and professional throughout the whole process. I definitely recommend this company if you need water heater or plumbing work done!
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i had a leaky faucet that needed fixing right away and, being a new homeowner, i searched online for a plumber. i called devin late on a friday, right before a holiday weekend, and even though devin was busy with a water heater job the next day, he still managed to squeeze me in. he showed up early the next morning at 8 am and got my faucet repaired in just 15 minutes. this kind of service is really hard to find these days! devin didn’t charge me any extra fees and his rates were very fair. i feel relieved knowing i have a reliable plumber i can call anytime.
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We had an urgent plumbing issue with a sewer backup on a Saturday, and the team responded really fast. Howard came out right away, fixed the problem, and got everything flowing again. He was very professional and took the time to explain what was going on, answering all our questions. After that, we decided to have additional work done on our sewer line. Maxwell was quick to respond, and he was very patient, making sure we understood what work was being quoted and what needed to be done. We went ahead with the project, and everything was completed just as promised. Communication was excellent throughout, and Maxwell made sure the job was done right. Howard, Maxwell, Ryan, and the rest of the plumbers who helped during the emergency and the following days were all professional and friendly, taking care of everything we needed. We would definitely recommend them for any plumbing services.
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Plumbing problems can really stress you out, especially when you need things fixed fast. It’s such a relief to have a reliable and skilled plumber you can count on whenever something pops up. Smith Family Plumbing & HVAC has helped me out more than once over the years. Recently, I was getting my house in El Mirage ready to sell. After moving my washing machine, I found a leak in the hot water valve just before the final inspection. I was really worried and needed help right away. I called, and Devin showed up quickly and took care of the leaking valve without any hassle. He was friendly and got the job done fast, which really took a load off my mind. If you need a plumber who is quick, professional, and knows what they’re doing, this is the team to call!
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After buying a flipped house, I started having trouble with the toilet not flushing right every time. Turns out, the old cast-iron pipes under the slab hadn’t been replaced when the home was redone. Nobody wants to tear up beautiful tile in the laundry room, especially with the Arizona heat making home projects even more complicated, but it had to be done to fix the plumbing the right way. Maxwell and his crew did an excellent job figuring out exactly where the issue was. They handled everything professionally and made sure the repairs were done perfectly. After the floor was put back in, they even returned to reinstall my laundry appliances and made sure everything looked and worked better than before. On top of that, they installed a new drainage system in both my front and back yards, so I don’t have to worry about standing water after those rare Arizona rainstorms. If you need your plumbing fixed right the first time, I highly recommend these plumbers. They really go the extra mile. A+ service!
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I was really impressed with how simple it was to book a plumbing appointment—just had to send a quick text about our needs and everything was set up fast. Their communication was clear and very efficient. Ryan came to our place in El Mirage and fixed our hot water heater’s recirculating pump the right way, making sure it finally worked like it should. He even took the time to set the timer for us. Ryan let us know before he arrived and was right on time. He explained all the plumbing details in a way we could understand, followed safety guidelines, and was one of the friendliest plumbers we’ve ever had in our home. We’re extremely satisfied with the plumbing service we received.
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I found a leak in my main water line leading to the house, which was causing water to pool up where it shouldn't. After searching online, I reached out to a local plumber in El Mirage and got a quick reply with an estimate and a request for photos of the problem area. Brent came out the next day to check things out in person and gave me a firm quote. Even though they had a full schedule, they managed to squeeze me in just a couple of days later and had the leak repaired fast and efficiently. The price was reasonable and matched what others I know have paid for similar plumbing work. The crew was friendly, professional, and kept everything clean. Brent also pointed out an issue with my water heater that another company had installed, letting me know it wasn’t up to code, which I really appreciated. I can honestly say this plumbing team in El Mirage is trustworthy and does solid work. If you need a reliable plumber, I highly recommend them!
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Ryan from Smith Family Plumbing & HVAC did an outstanding job! I called about a problem with my water heater, and he said he could come by in just a couple of hours, which was much faster than I expected. Ryan was very professional and took the time to explain exactly what was wrong and how he would fix it. He also checked my water hardness to make sure my water softener was working right, and looked at a few other small things while he was here. The whole experience was smooth, and I really appreciated the extra care. I’ll definitely recommend this plumbing service to everyone I know!
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we had an urgent clog and a big water spill at our office during the evening hours. since our regular maintenance team didn't respond, we reached out to a local plumber for help. they answered right away. brent and christopher showed up on time, just like they promised. they were very friendly and acted professionally throughout. they quickly checked out the plumbing problem, explained what was happening, and went over a few different ways to fix it with the pros and cons for each. brent took extra time making sure we understood every step. they worked late into the night to get everything flowing again. after fixing the clog, they cleaned up the area as much as possible. we really appreciate their hard work and would definitely recommend this plumbing team to anyone in need.
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We had a flooding problem in our laundry room and called for help. Christopher and Howard came out and quickly fixed the plumbing issue for us, making everything stress-free. After they cleared the washer drain, I noticed some dirt came up and later realized the shower and bathtub drains weren’t draining properly. I called back, and the team responded right away to help resolve the new issue. Christopher returned to fix the bathtub drain, and he was efficient and friendly throughout the process. I really appreciate how the plumbers kept their promise and made sure everything was working perfectly. Great service all around!
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Devin from Smith Family Plumbing & HVAC did an excellent job handling the plumbing for our bathroom remodel. We had the whole space taken down to the studs, and once everything was opened up, Devin replaced all the old cast iron pipes from way back. He also took care of installing the new plumbing fixtures for the shower, tub drain, toilet, and sink faucet. Throughout the project, he kept the work area neat and was very professional. Devin also returned later to fix a badly leaking outdoor hose pipe, and got it working perfectly in no time. We’re very happy with the service and highly recommend this plumbing company.
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my water heater broke down and started leaking all over my place in el mirage. i called a local plumber and howard showed up quickly to take out the old water heater before the cleanup crew arrived. after everything was fixed up, i called the plumbing company again to get a new water heater installed. howard came back the same day and got the new one set up in just a few hours, making sure everything was up to code. i'm really happy with the service, they were super professional and quick to respond. i definitely recommend them for any plumbing job!
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I first contacted Smith Family Plumbing & HVAC in El Mirage when I needed a tankless water heater installed, since they were the local provider for the Rinnai brand I was interested in. They came out quickly to give me an estimate for the water heater and also looked at adding plumbing for a half-bath in my basement. After the tankless water heater was set up, I had to pause the bathroom project for a while, but when I was ready to continue, I reached out to them again for the bathroom plumbing and a couple of smaller fixes around the house. Brent handled most of the work, and he was very knowledgeable and patient with all my questions. Devin, who worked with him, was also excellent and both were always polite. They made sure to keep everything clean and finished the job efficiently. I really appreciate their attention to detail and the respect they showed for my home. I’ll definitely use them again whenever I need plumbing or HVAC work done.
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I contacted this plumbing company in El Mirage because I thought I needed a new water heater. I’d already talked to two other plumbing companies and got some quotes, but then I gave these folks a try. Ryan came out—he was very friendly and easy to talk to. Right away, he noticed my water heater was showing an error code that just meant it needed a good cleaning. I hadn’t noticed that before, and none of the other plumbers mentioned it either. Instead of trying to sell me a new water heater, Ryan just cleaned it up for me, and now it works great. I was really impressed with his knowledge and honesty. I’ll definitely call them again when I need plumbing help. Highly recommend!
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i had smith family plumbing & hvac replace two water heaters for me in el mirage after my old one stopped working. from the initial call to the final installation, the whole process went smoothly. their pricing was fair compared to other quotes i got, and they took the time to walk me through different options, even explaining the pros and cons of standard versus tankless water heaters. everyone i spoke with was polite and professional, and they always responded quickly to my questions, which really made things easier for me. brent and maxwell handled the install. they were both friendly, worked efficiently, and clearly knew what they were doing. they carefully removed one of the old water heaters from a tight spot without causing any damage, and the whole job was finished in less than a day. i’m happy with the quality of their work and plan to call them again for any future plumbing needs.
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The other day, I noticed a gas smell outside near my meter and thought it was best to get a plumber involved first before calling the gas company. I reached out and Maxwell said he could come by at 8:30 in the morning, and he showed up right on time. Maxwell carefully checked everything and found out that the issue was actually on the gas company's side of the meter, not mine. He double-checked everything just to be sure, and then advised me to contact the gas company for their part. After the gas company came out, I learned that they don't relight water heaters anymore, so a plumber needs to be there for that. I called Maxwell again, and even though he was already on another job, he said he would come back to help me out so I wouldn’t be left without hot water. He returned with a positive attitude, took care of relighting my water heater, and made sure everything was safe. Maxwell kept the gas company technician in the loop and handled everything smoothly. Even though Maxwell is fairly new in the plumbing business, you would never guess it. He's very knowledgeable, friendly, dependable, and always right on schedule. I’ll definitely call him for any future plumbing work and will be recommending him to my friends.
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When our hot water stopped working, we wanted to get it fixed as soon as possible. After trying to reach a few other plumbing companies with no luck, I found this plumbing service and saw their great reviews. They sent Brent out to our house within just a few hours. Brent was friendly, knowledgeable, and answered all my questions about the new water heater. He was able to replace our old water heater the very same day, which was a huge relief, especially with the hot Arizona weather. I was really impressed by how fast and efficient the service was. I’ll definitely call them again for any plumbing needs and will recommend them to friends and family.
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After discovering that my home’s hot water heater stopped working late one morning, I started looking for a reliable plumber. I read a lot of reviews and reached out to a few highly-rated plumbing companies. Devin from one of the companies was the only one who gave me a clear, fixed price right away after I described the issue and sent some photos. The other plumbers gave me starting prices that were at least 50% higher than Devin’s fixed quote. Devin tried to fit me in that same day, but the specific water heater I needed wasn’t available until a few days later. Even though I was facing a weekend without hot water, I decided to wait for the right replacement. I did get another plumber to come out on the weekend for a quote, but they charged extra for the Saturday visit and their price was even higher. I held off and waited for Devin to return. On the day of the installation, removing the old 40-gallon water heater from a high shelf in my garage was definitely a two-person job. Devin let me help with some of the lifting, which saved me the extra cost of a second worker, and I appreciated that. He was very professional, worked efficiently, and stayed true to his original quote. Devin was friendly and easy to talk to throughout the process. I highly recommend this plumbing company for anyone needing plumbing work, especially if you want someone honest, efficient, and fair.
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the service was amazing! everyone was very professional and really went the extra mile to fix my plumbing issue. they made my water leak their top priority and got to work right away. brent, the plumber who came out, was fantastic and didn't cut any corners. you can tell he takes real pride in his work. brent stayed until every part of the job was finished, even though it took much longer than expected. if you want an honest plumber who will get the job done right, i highly recommend smith family plumbing & hvac!
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Absolutely fantastic service! The team is friendly and truly cares about doing quality, honest plumbing work. Ryan came out to our place in El Mirage and did an excellent job. He installed a new kitchen faucet and soap dispenser for us, and also fixed some plumbing problems with our sink and dishwasher. On top of that, he took care of an issue with our backyard spigot—before, whenever we turned it on, water would end up leaking into our laundry room. Now everything works perfectly! They also have a new monthly membership for just $15, which means there’s no trip fee when they come to your home, plus you get big discounts on any plumbing work needed. The membership gives you 15% off each visit, up to $250 off, and the savings really add up. I signed up right away and already saved a lot on my first service. I’m definitely planning to call again for any plumbing needs!
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I had a fantastic experience with Smith Family Plumbing & HVAC. Devin showed up right on time, was friendly, and got straight to work. I reached out because my homeowner's insurance let me know I needed some plumbing repairs to keep my coverage. Devin quickly handled everything—he replaced the plumbing on all three of my toilets, updated the pipes under my kitchen sink, and even installed a brand-new faucet. I couldn’t be happier with the quality of the work or the price. Devin’s honesty, skill, and professionalism really stood out. I’ll definitely call again for any plumbing work in El Mirage!