SANCTUARY LANDSCAPE

I was looking to get my backyard redesigned, that's when I came across Sanctuary Landscape. They were very accommodating and patient with answering any questions I had. The final product was amazing and I greatly recommend Sanctuary Landscape.

We started our new build in 2020. Sanctuary came recommended by Presidential Pools, whom I highly recommend, and so hence Sanctuary was hired. Sanctuary began the ramada, grill, pergola, fire pit, and travertine pavers back in November 2021. It is now the end of July and they have completed the grill, countertop, and pavers - but the ramada and the pergola and fire pit have are not completed. It has been where they show up two days out of the month and work but then go completely MIA for the rest of the month. Our builder has called them, emailed them, and repeatedly tried to get a date on WHEN they will be completing the job… to absolute no avail. They were paid half the job initially and in March we kept asking and asking when will they be completed. They said they would not come back unless we paid in full. We said we wouldn’t pay in full unless they actually came back. Finally, they said they guarantee everything would be completed, so in April we paid them in full for the job. It is now end of July and still they are not done with the job, STILL only showing up 2 days then MIA for the rest of the month. It has been an awful experience to say the least! If my life depended on it, I would never work with sanctuary again… because either way I’d be dead before they actually complete the job.

I used Sanctuary in tandem with Presidential pools. Their workers were extremely courteous super fast and addressed any issues after installation immediately. Want to give major kudos to Daniel and his team. Collin thank you for working with me on picking out the right plants and trees I wanted. Thank you all