Reviews of local pros in Gilbert, Arizona

4.7 based on 8307 reviews Back to the listing
    5

    Great experience overall! We were in need for a solution to some super high energy bills, and Kendall made an honest and thorough assessment of our situation. We ended up replacing the air handler and AC and are so glad that we did. The old ones were rusted, leaky and old. Our house is cool at 6:00PM!

    Great team with a lot of patience for my endless questions during the install, and after the install Kendall walked me through every single step to get all the rebates and warranties. 100% satisfied

    5

    We got multiple quotes based on personal recommendations from our realtor- no one came close to the workmanship or price of Cooper. 10/10- we replaced 4 systems that were 30 years old with top of the line Trane.

    5

    The short version: Kendall, the owner, clearly is an honest, no-pressure businessman who takes pride in his team's work. We paid a fair price for excellent service, and our home is now significantly quieter and more comfortable. (My last name is Cooper but we're not related. I found them on Google.)

    The long version: We couldn't be happier with our experience replacing our heat pump with Cooper Climate Control. Kendall took the time to measure pressures and temperatures in every room, ask about how each room feels and diagnose why one section of the house wasn't cooling properly. He thoroughly explained his findings with photos, and he provided a menu of options for replacing the heat pump, adding additional returns, adjusting supply ducts and adding insulation.

    The price quote was transparent and in line with the two others I got, but it also included more duct work to improve airflow. Unlike the other companies I called, I never felt pressured and got a fair price upfront ... no wheeling and dealing, "let me call my manager" stuff from Cooper.

    The heat pump hasn't even been installed for a month and I've already recommended Cooper to two friends.

    5

    I highly recommend Cooper Climate Control. I researched pricing and quotes for the better part of a year and Kendall came in with the best pricing and for a better product line. The install crew was professional and very clean never left a mess. They worked diligently to squeeze new equipment into a pretty tight space and did a very clean install with everything. They were working with some new upgraded and unfamiliar equipment which gave them some challenges to be expected. They worked hard to get the bugs worked out and we're very happy with our end product. We would use them again without hesitation.

    5

    Cooper Climate Control did a great job with replacing our two AC units and installing new insulation in our home. They kept us informed during all steps of the process and were always on time. All members of the Cooper team were very responsive to questions and were very pleasant to work with. Having surveyed other companies in our project, we found Cooper’s prices to be very competitive and extensive of all rebates offered. We are so pleased with Cooper that if we were to replace our units and install new insulation again, we’d go straight to Cooper Climate Control!

    5

    excellent work replacing my air handler and roof unit. I would recommend this company to others. thank you Kendall. and your company

    5

    Wonderful company with great people! We called Kendall at Cooper Climate Control to help us look into solving a hot room problem for one of our bedrooms. He did a thorough review and inspection and gave us several options to fix it. In the end we have very old units and decided to fix everything at once including new units. We priced out several companies and Cooper Climate was very competitive but also just seemed to have the most knowledge. Kendall is very communicative and explained all the steps in detail to us up front with pictures and examples. It was so helpful to fully know what was going to be done. On top of it all the install went great - 2 units and insulation all done in 1 day!!!! Amazing job! At the end he gave us all the paperwork for filing for all the rebates - super easy. Also everyone we interacted with were just a pleasure to work with - kind and helpful all around. Highly recommend!

    5

    Working with Kendall and his team at Cooper Climate Control is like working with a trusted business partner. Every step of the way, we felt like we being given solid options that were tailored to our home as well as exceptional pricing. The installation went so smoothly even with some of our challenging requests. We love our new heat pumps’ performance this winter and are hopeful for some solid reductions in our power bills this summer. Thank you for a painless process!

    5

    Outstanding Service from Cooper Climate Control!

    I couldn’t be more impressed with the service from Cooper Climate Control! From start to finish, their team was professional, knowledgeable, and dedicated to providing top-quality work. They helped me choose the perfect air conditioning system for my home, explaining all my options clearly and ensuring I understood everything.

    The installation process was seamless—on time, efficient, and incredibly thorough. They took great care to keep everything clean and left my home in perfect condition. The system works flawlessly, and I can already feel the difference in comfort.

    What really sets Cooper Climate Control apart is their commitment to customer satisfaction. They went above and beyond to ensure I was happy with the installation and even followed up to make sure everything was running smoothly.

    If you’re looking for a reliable, trustworthy, and skilled HVAC company, I highly recommend Cooper Climate Control. Their expertise and customer service are second to none!

    5

    Did you hear about somebody going the extra mile to meet a customer's needs..? Well, Kendall will go as many as needed; he won't stop till you're fully, 100% satisfied with his service; if you need to get done any work related to your HVAC system, please give Cooper Climate Control a chance; I just got my Heat Pump replaced, and several duct work done; zero complaints; five stars for Mr. Cooper. I've been fairly treated as a client, and as a human being as well; please contact me if you have any doubt; No hesitation, I recommend this company.

    5

    Kendall and his team did a great job installing our new AC unit and air duct insulation. In our case it was an emergency need and Team Kendall did an excellent job to get it done on time. Entire crew was very helpful and answered all the questions we had. Thank you ‘Cooper climate control’. We are looking forward to have the same experience for future service and maintenance work of the unit.

    5

    We interviewed three SRP recommended HVAC companies and chose Cooper Climate Control to replace our homes 24 year old system. The fact that they install Trane products, and the owner was a “hands on” part of the project, made the decision easy. Kendall Cooper came to our home and performed a comprehensive assessment of our needs and then provided several options for us to choose from based on price and efficiency. His competitive pricing allowed us to get a higher efficient unit than we had anticipated and still remain under budget. Scheduling was quick and the installation team did a fantastic job! The crew lead provided pictures of the completed work in the attic and explained the details of the equipment and installation. Upon completion of the project, Kendall organized the documents to make the SRP rebate application simple. This was a very positive experience with great communication, service, and products. We are confident that we made the right decision and we highly recommend Cooper Climate Control!

    5

    Kendall and team did a great job replacing our HVAC system and adding fresh insulation in our attic. We got quotes from several companies before deciding on Cooper. Though price was definitely a factor, I'm confident we made the right choice based on the quality of work and the team's professionalism. I especially appreciated Kendall's transparency, clear communication and expertise. He was always prompt to reply and made sure we understood our options and what to expect. He also helped us complete all the necessary paperwork for 2 sizeable rebates. I unreservedly recommend Cooper to anyone looking to upgrade their system!

    5

    After 14 years, our AC finally gave out, and we were in desperate need of a replacement. We reached out to five different companies for quotes, and each one mentioned the difficulty of the job due to the tight attic space. Ultimately, we chose Cooper Climate Control, and I'm so glad we did. Although Kendall's quote wasn't the cheapest, his honesty and professionalism really stood out to me. He took the time to thoroughly explain everything in terms I could easily understand, which made me feel confident in our decision.

    The installation team, led by Alex, was fantastic. The day before the install, Alex came out for an assessment to familiarize himself with the space. On installation day, Alex and his two crew members arrived early, took great care to protect the furniture and flooring, and worked diligently throughout the day. Despite the cramped attic, they completed the job in just one day. Alex even went the extra mile to redirect the plenum and add dampers to improve airflow, ensuring there wouldn’t be any cold or hot spots in the house. I was thoroughly impressed with his attention to detail and dedication.

    The following day, Kendall returned to review the warranty and provide all the necessary SRP rebate paperwork.

    I’m so grateful I chose Cooper Climate Control for our AC replacement. They exceeded my expectations, and I would not hesitate to hire them again for any future AC needs. I’ve already recommended them to friends and neighbors – they truly are the best!

    5

    Great service. Kendall gave a straightforward quote and explained the options well, and their price was competitive. The install team was very professional and did an excellent job. We had another company install the exact same unit a few years earlier so we were able to compare installs, these guys did a better and more careful job!

    5

    Cooper Climate Control came highly recommended by a friend, and they certainly lived up to the praise. Kendall was thorough and patiently answered all of my questions. The installers were polite and maintained a clean work area. Overall, my experience was excellent, and I would happily recommend Cooper Climate Control to my friends and family.

    5

    Great experience with Kendall and Cooper Climate Control. I had insulation done and Kendall was very friendly along with informative. The guys that came to do my insulation were very efficient and showed me plenty before and after photos. Great experience overall. Thank you Cooper Climate.

    5

    Cooper Climate Control has been our go to company for HVAC since we moved into our home 10 years ago. This year one of our AC units (almost 20 years old) finally bit the dust, so we got a hold of Kendall right away. He was quick to respond and get started on evaluations and estimates for us. He answered all our questions promptly and explained all our options thoroughly. He explained the entire process and showed us pictures of the situation in the attic before and again afterwards. He was very professional and took the time to make sure we were satisfied - patiently enduring the incessant barking from my Chihuahua no less. I would definitely recommend Cooper Climate Control to a friend or family member for their heating and cooling needs. We are 100% satisfied with the results.

    5

    Kendall and his team did an outstanding job. They were on time and finished the job in two days: new AC, duct system removal and new system installation for better airflow, and new insulation. Kendall fully explained why he stood by his recommendations. I appreciate his patience for explaining and giving me time to think about what I wanted to do as next steps, if any. I recommend them to everyone. My home is much more comfortable than before.

    Some recommendations:
    *Kendall's offer was very competitive. Research the difference between single stage, multi stage, and variable heat pump systems.
    *Research insulation and how duct systems work. This will help understand the project scope and why it makes sense comfort and money wise to upgrade or to not upgrade. It really depends on your home. Some companies like SRP give rebates so that can help.
    *Some companies are very high pressure. This is a large purchase; please feel comfortable taking your time and if it's overwhelming just pause and revisit project later.

    If you made it this far please add Cooper Climate Control to your list of companies to do business with or reach out to how my experience went. I'd be happy to offer tips!

    5

    We had a great experience with our recent A/C replacement with Cooper Climate Control. Kendall was always available for questions and concerns and communicated with us every step of the way. Our installation team, Alex, Orlando and Jesus were great as well. All were very professional, respectful and did a great job with the install. We are very happy with our new system and I'll be recommending them to family and friends if they are in need of an A/C service.

    5

    Replacing an HVAC system is no joke. It's a major expense that most people don't plan for, and in Arizona, it’s a necessity—especially when you underestimate how hot the summers get and how chilly those fall and winter months can be. So, when my 25-year-old unit finally decided to call it quits and head off to HVAC Heaven, I knew I had to bite the bullet (no pun intended) and get a new packaged heat pump.

    I called in 12 to 15 different companies from across the metro, most of whom were friendly and professional. But there was one that stood out, and no, it wasn’t because they were the cheapest. Kendall really impressed me with his knowledge, experience, and expertise. He wasn’t trying to upsell me with a fancy system I didn’t need—he asked all the right questions, and he had a solid selection of brands to choose from. I was leaning towards Trane, and luckily, that was one of his top recommendations.

    I ended up going with a 3-ton, two-stage Trane heat pump package, and the install day went off without a hitch. The job took about 6-7 hours, and Kendall kept me updated on the progress throughout. Since he’s been in the business so long, he has his own crew who did the work from start to finish. They were professional, courteous, and took great care of my home—there wasn’t a single crumb of dirt or a trace of a footprint left behind. They even sent me detailed pictures, not only of the roof but also of what was going on in my attic (since I don’t usually hang out up there).

    Kendall’s customer service was top-notch—five stars all the way. He made a stressful situation feel as calm and peaceful as possible, and I’m incredibly grateful I hired him for my HVAC replacement. If I ever need help again, whether it's for another HVAC issue or I buy a new house, I wouldn’t hesitate to call Kendall. He truly made one of the most daunting parts of home-ownership feel like a walk in the park.