Refrigerator reviews in Glendale, Arizona
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Nick was very nice and helpful. I went in on a Thursday to look for a gas dryer. But u told him I could not get it till Friday. Went back on Friday and he remember me and the one I wanted. Then he helped me to put it in my trunk. Again Nick was very nice helpful
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Don’t waste your hard earned money on ANY products from them. Had issues within days of purchasing the second W/D set from A-1Ted’s (because the fist set held up for a long time). They dragged their feet through the whole six month warranty to repair/replace parts. Horrible customer service across the board. You’re better off getting used appliance’s off of OfferUp or FB’s Marketplace. STAY CLEAR OF THIS PLACE!
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Bought a gently used washer dryer set in May after looking at the same set new at Home Depot for more than twice the price. Going on 6 months with no regrets. I think it was a good buy and I will go back the next I need time I need a appliance.
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A1 Appliance repair came out. checked my refrigerator and said they needed to order parts. Parts came in, they never called us. We had to track them down through our Home warrant company. This was after two weeks of waiting. They scheduled to come another day but, didn’t show up! Mind you, I let them know from the beginning that my Father had medicine that had to be refrigerated so it was an absolute emergency to get my refrigerator repaired ASAP! They seemed as though I bothered them when I finally called to inquire about if it was able to be repaired or If I need to purchase a new one. Finally I called my home warranty company to ask for another appliance repair company to come out instead of A1 who stopped calling and showing up. My refrigerator has never been repaired! A new company is changing the compressor today after a whole 2 months without a refrigerator. DO NOT LET YOUR HOME WARRANTY COMPANY REFER TEDS A-1 APPLIANCES TO YOU FOR ANYTHING AT ALL!! They shouldn’t be in BUSINESS ANYWHERE AT ALL!!! WORST EXPERIENCE IN MY LIFE!!!!!
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UPDATE: to my last questions and reviews, I bought A Dryer and had problems with getting it fixed. An update is that it is now fixed. Kevin is the Owner and MaryAnn his wife, are a family business . They do attempt to do whatever they can to help and to get you the help you need for that purchase. Although it took a while to fix, the people were always nice and Kevin is the type that still cares about his reviews and trying to make things better for the industry and the family. We can all understand that, remember if it is a little late getting done, they do care they just are booked..
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Super attention to detail. Excellent service. Will definitely call them again when the need arrises.
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We had to buy a new washing machine and the staff at A-1 Ted's Appliances were very helpful! Based on our size restrictions for the washing machine and how much laundry we wash, they recommended a good GE and it works very well! A-1 Ted's Appliances is a local small business, veteran-owned, and has been in Glendale, AZ for about 30 years I've found my new appliance store! Thank you, guys, you rock! Ted, on behalf of my family, thank you very much for your service to our country. :)
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They did it again the most professional workmanship they worked on my dryer it's like a brand new dryer again and it is cost-effective because I am retired I'm very pleased with their workmanship I highly recommend anybody they want good service and help the local business service reach out to Ted appliances excellent customer service Nick and Megan are the best and so is Ted and his wife outstanding..............The most professional workmanship from Nick
He stated he will be there within time frame and he was here
And fix my washing machine within five minutes
I'm going to put this at google reviews and recommend everyone if they have issues where they're washing machines or dryer to contact Ted's Appliances
I was really impressed good job Nick -
An online company had sent me the wrong auger for my ice maker. We took it down to A1 and on short notice and almost closing time to see if they could do anything. They quickly figured out what modifications needed to be made to make it work and took care of it right then and there. Charge was very reasonable. They stayed open after hours to complete the work. My 1st time to use A-1 and will never go or call for home service anywhere else for any appliance needs as long as they continue giving such top notch service!
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Always extremely helpful when choosing an appliance
When I call for any repairs Always prompt service same day
Knowledgeable, courteous, very fair priced
I wouldn't go anywhere else
Love Them -
I called for to get my washer looked at.. Kevin came out and looked at it and told me what was wrong. I couldn't get it fixed right then and there but called this past Monday t o make an appointment for Kevin to come fix it. He was suppose to come yesterday on Tuesday he was a no show no call. I called 1sr thing this morning Wednesday asked what happen, and the lady told me he would be here today. Again a no show no call. Worst place ever!! I would never do business with this company ever!!! Nor will I recommend them to anyone!!!
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Excellent customer service from Nick. My husband and I purchased a refrigerator from here yesterday, and we are very pleased with our experience. They are very personable and helpful, and we are happy we chose A1 Ted's Appliances for our purchase. If we ever need anything else, we will definitely come back.
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A very good value on an otherwise expensive used washing machine we needed ASAP. The appliances are tested by a trustworthy person on-site. Easy access for loading (he loaded it in our pickup 🛻 by himself!) - limited parking however.
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Great service! Always helpful and knowledgeable!
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Friendly, and fast as well as helpful.
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Great place to buy used or new appliances! Customer Service is Amazing and if that appliance breaks.down. Kevin will come out and fix it himself. Both He and,His Sons who own Ted's are fantastic owners,andxGreat people as well. If you Iivw in Phoenux or Glendale and need an appliance You can do no better than A-1. Prices are fair and will not kill your bank account.
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Person I spoke too said they bought appliances. Sent him photos of mine he gave me offer. Said they would be by to pick it up next day or so. Didn't hear phone same day they wanted to get it. So finally set a day they would be able to get it. Never showed. Called said he would get it on another day we set. Never called or showed. Spoke with him again said he would call back never did. I ended up selling it to private party. But thing is communication. Apparently they lack it there or even if you didn't want to buy it just say so. Don't best a person around with false promises. Im guessing this is how they normally do business. I've delivered appliances for 20 years. I would never treat customers this way without proper communication. I don't recommend this place at all.
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Kevin is awesome he knows about appliances..great work
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Went in to ask about testing a washing machine motor that I was having issues with & Nick tested to make sure that is what I needed. And sure enough the motor was bad. Purchase one from Nick & got home to install & washer is like new again. Best Appliances sales & repair business I've been in. Thanks Nick
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I called at about noon today for a used washer and dryer, first off the guy on the phone I want to say him name was Nicholas was super friendly. Anyways I called got all the details asked when they could deliver he said later today. Well they delivered super fast and the guy who delivered Kevin I believe was his name was also super friendly!!!! So needless to say I recommend them to anyone with their great pricing great customer service, and fast delivery. I am a very happy customer!!!!
Still nice customer service but only have had the dryer 11 months and it's broken and cost more to fix then it was to buy. A little bummed out it didnt even last a year :(. -
Very good customer service! I walked in right before closing, and after explaining I was there to price washers I was not sold a washer! How amazing is this, instead A-1 said they would be able to fix my washer, and even did it same day! Even though it was right before closing hours A-1 still didn't turn me away for another day. In addition, the tech was very personable, and informed us of how to maintain the longevity of our appliances! A-1 could have just sold me a washer to make some money, but instead they provided me with great customer service!