Water Damage Restoration reviews in Litchfield Park, Arizona

Excellent service! Had a pipe break under my kitchen sink at 2am. Called Servpro and the owner himself had a crew at my house within an hour of my call. Fast, efficient and professional. They also helped with the restoration and am overall very pleased with everything. Would definitely recommend!

ServePro is a great company to work with. They have a friendly staff, eager to help and know what they are doing when it comes to water damage. In September I had the pleasure of working with Logan, Kyle, Darrel and Nick due to my house sustaining water damage to the roof and wall. When I called Nick he went over everything and assured me that Him and his Team would take care of everything from demo to clean up to Drywalling and texturing and the Insurance Company. Nick & His Team did a great job and I would recommend them if you have water damage.

Merry Christmas and a Happy New Year to the ServePro Team from the Haviland’s.

Servpro provided excellent service throughout the repair process of our home after a water pipe broke inside the house. The professionalism and courtesy of the workers and staff, as well as the quality of the work was exceptional. I will be calling on them for any future remodeling (or disasters) that I need. Thanks!

Hot water heater overflowed causing damage to wallboard and insulation. ServPro repaired the damaged area so you would never know there was an issue. Nick and his crew arrived on time, were respectful, friendly and completed the job and then some. The office staff were always friendly and helpful. I would highly recommend this company. They did an excellent job!

Everyone did a fantastic job and i want to give a huge thank you to Kelci and Felicia ,Anthony ,Cody , Jordan and David !Thank you Servpro!

Nick, was very responsive, and addressed our needs after a roof leak at our parents house in Wickenburg. The remediation was done quickly and professionally. The removal and replacement of the walls and ceiling were done quickly and looks great, like this actually never happened. Communication with us was fantastic and he worked with our insurance company on all aspects of the project. I would highly recommend Nick and his Serv-Pro team to anyone in need of there services. They do great work!

Christopher, Troy, Mont , Krisher . Thank you all for the outstanding service, better then on time. Work has been accurate.

SERVPRO is a outstanding company. Their personal is very profession in bring about a lot of change during a time of destruction.

Outstanding service, they handle every aspect of the process.

Absolutely 100% recommend Servpro of Buckeye/West Surprise/Wickenburg! The evening of our "flood", Nick and his team rushed to our house and immediately helped me feel at ease. They were prompt, professional, and communicated every step of the way. Seamless! I can't say enough about this company! You never wish to have to use a company like this, but if you do, THIS is the company to go with! Thank you to Nick and his team for mitigation and repair. We are so happy with everything.

ServPro of Buckeye exemplified courtesy and service excellence. They worked efficiently with our insurance company to address water damage to the interior of our home. They communicated all updates and project timelines in a timely manner. They also ensured customer satisfaction with all work rendered throughout the demolition and reconstruction process. Kelsey and Kylie communicated often and addressed any needs or concerns.

Have had a great experience with ServPro and have found everyone I have interacted with to be very professional, responsive and considerate of the impact demolition has to our home. In particular I want to commend, jordan, Krisher, Luis, Kendrick and Troy who have all been onsite several days. I would recommend ServPro highly!

Serv Pro Buckeye has been awesome. From the mold mitigation to the remodeling of the shower everyone has been on time and professional. Kyle was great at organizing the crew and making sure everything was done right. I appreciate all the hardworking and craftsmanship that I saw throughout this process. I am a business owner myself and I have very high standards when it comes to getting things done and getting it right so I appreciate that this company has the same level of values I hold my own company and employees too.
Thank you

We want to say thank you to Jordan , Hector & Jesus at ServPro. We had a leak from inside the wall and didn’t realize until it was too late. I filed our homeowners claim and within an hour ServPro was calling to set up an appointment for the same morning and we couldn’t be happier with their staff. Jordan, Hector & Jesus were just the best. Their kindness, knowledge and professionalism is why we will recommend them to anyone who needs ServPro and their services. They did their inspection, walked us through the entire process step by step, asking if we had questions along the way and took the time to address questions and concerns. Then they and got to work. They came by the next day to do more work and came by daily until their part of the job was done. Now we start reconstruction. We were disappointed that Jordan, Hector & Jesus won’t be part of this phase of work but Jordan says he is leaving us in great hands. Thank you ServPro!

Everyone we worked with at Servpro was polite,knowledgeable and professional. They came the same day we called them and we’re very timely and professional with their work. They did a good job working with the insurance company and great work overall.” Like it never happened”

I cannot sing the praises for Krisher loud enough. This young man was sent to our home by State Farm to evaluate water damage. Krisher was on time, polite, respectful and extremely thorough. Aside from those amazing qualities, Krisher graciously helped tarp the problem area of our home. This was not part of his responsibility, yet he did it with such care and detail. Servpro is so fortunate to have this young man a a representative for their company. Thank you again Krisher, you are an amazing human being.

Troy and his crew were absolutely amazing!! In an age where customer service and care/concern for one’s customer has disappeared, Troy and his team were the exception to that trend! From our first interaction to finalizing our paperwork the whole crew was professional, clear and concise, welcomed our feedback and questions, and displayed great care/concern for our possessions. We could not have been more pleased with the service we received. If you are in the Phoenix area and need a great crew to help you…we highly recommend Nick, Troy, and their crew of professionals!!

Luis and Kendric were awesome people from ServPro .My husband and I both handicapped, they moved furniture in, then came back and helped rearrange . They know customer service like a pro.

Major water damage due to the condo above me toilet tank breaking and her not being able to shut off her water for three hours! They have worked long days long hours hard work and Christopher, David, Kendrick and Jordan did an amazing job!

I wrote my review a couple weeks ago and yes, I did say the person on the phone was Kelly but pardon me it was Kelsey!!!!
And I totally disagree with your comment below:

maintaining high standards of communication and workmanship
I told my family member to get a lawyer and sue your company for the terrible terrible communication and workmanship. My family member has gone through hell from you guys and it’s still a mess.!

Old review below-
I am a family member of your recent clients. I was in contact with the (recent clients) on a weekly basis and even though the review given was respectful, the truth is there was constant unprofessional communications and workmanship issues even issues with Kelsey. Issues all over the place things like construction, installations, late changes in designs, late purchasing days were way out, materials wrong, several visits after punch inspections, on and on. Needless to say still unsatisfied (recent clients) this has cause a ton of anguish for a (recent clients) to handle.

After a destructive water leak, [SERVPRO] came in and completely transformed our space, turning a stressful situation into a smooth renovation. Their team was incredibly professional, meticulous, and communicative throughout the entire process, keeping us informed every step of the way. The quality of their work is top-notch, and our kitchen now looks better than ever - you'd never know there was ever any damage. We highly recommend them to anyone facing a similar situation."
The following staff members, deserve, recognition during this whole process. Anthony, Branden, kelce, Luis, and Robert maintained a positive attitude. And willing to go beyond what the job requirements expectations. Is a clear testament of there leadership qualities and unselfishness in working together.
Job well done everyone!

Absolutely the best experience ever! I called for help and Luis, David and Christopher showed up within an hour. Very professional and efficient. They got right to work diagnosing the damage then started work to remedy it. I am so impressed with this company and their employees. I highly recommend them to anyone who needs assistance. Servprov is fortunate to have these men represent them. I want to also say Haley the receptionist answered my initial call in their office and quickly arranged for Luis, David and Christopher to come to my home. Excellent company.

We had a small stove fire where smoke filled the kitchen. Nick came right out and set us up with a hydroxyl fan in the kitchen and living room.He also wiped down my entire kitchen even though there was not soot on the walls. Nick was great to work with. He was friendly and understanding.