All reviews for Lava Tankless
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Outstanding service, excellent quality products. Would recommend Lava Tankless to anyone
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Love our new tankless water heater! We wish we would have got it sooner.
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Expert service and efficient installation. We love our new tankless water heating system! Thank you!
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Great products, customer service and pricing! I don't just give positive feedback online but Highly recommended. Tankless is the best way to get a waterheater period.
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There’s never a good time for your hot water tank to go out… Ours did, and we thought we’d be days waiting to have it replaced. To our great surprise, Matt had someone out to our home that afternoon! We couldn’t have been more impressed with their professional service. We were completely satisfied with our experience with them.
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Lava did a great job with our new water heater. The process was very efficient, from our initial inquiry to the technitian installing. So happy to find a honest and reliable local company!
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They installed two tankless units in my home after my traditional water tanks failed. I could not be more satisfied with their service… in fact they exceeded my expectations! As a business owner, I often look for examples of how others handle different aspects of customer service. I have learned that it’s important to look for ways to provide unsolicited solutions to customer’s problems because they often don’t know their are options.
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Lava did a great job with setting me up with my new tankless water heater. The process was seamless and done quickly. The team was very knowledgeable and trustworthy. Will absolutely be using them again!
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Had some issues with my hot water heater, contacted Lava and got the support I needed. Never considered tankless before this, and felt I was provided good insight on how it could better serve my home. Very dependable and honest company!
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After searching tankless water heaters and plumbing companies that install them, I was fortunate to find Lava Tankless. They sell Navien brand, which is what I was looking for. When I contacted them I was pleased to find that I was speaking directly to the owner Matt, who was very informative with no high pressure sales pitch. I felt that they had a very fair price so we decided to replace our 12 year old tank style heater. We were able to schedule in less than one week and the install was great. We have used the Navien tankless heater for a little over one week so far and are very happy with it. If you are considering going tankless I highly recommend contacting Matt at Lava Tankless.
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This company is absolutely amazing. Not only in customer service, but definitely understanding the needs of the people they serve.
Our old tankless went out, and we did not have hot water for two days. Understanding the need for hot water, this company came out within these two days and had everything installed, up and running, removed all of the debris, and were absolutely amazing and stellar!
Our installer, Erik, was the epitome of customer service, kindness, and professionalism.
Then the owner, Matt, followed up the very next day to check on us and see if there was anything additional that was needed. Talk about wow factor! So grateful and blessed to have found this company. -
Update: my tankless water heater started leaking gas in my garage. I called twice and left messages and never heard back. I tried for over a week to get ahold of them and I had to call another company and pay them to fix it since Lava won’t call me back or answer their phone. Not acceptable after giving them over 5000 dollars and had multiple issues with their work. Another 180 to another company since they won't honor their work or warranty. I would stay away from Lava tankless. If they want to contact me and honor the warranty and pay my 180 bill I'll update my review.