All reviews for Cool Quest, LLC

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    5

    Great service

    5

    Quick responsiveness.

    5

    GREAT SERVICE--GREAT STAFF--GREAT EXPERIENCE....

    5

    Great to work! Everyone was informative and helpful.

    5

    Excellent customer service. Great communication and educates the client for better understanding, Highly recommended

    5

    Coolquest is quick to respond to calls and has great customer service. I highly recommend them.

    5

    Very responsive, called for an emergency and within a couple hours someone was there! I would recommend this company for routine maintenance and when an emergency presents itself.

    5

    Cool Quest is the best!!! They have installed two complete new units for me this year. They're quick to respond with great customer service!!!

    5

    This is one of the best HVAC companies in the valley. Customer Service is always A+ and their crew is always knowledgeable, prompt and polite. They are my go-to for all my HVAC needs. It all starts from the top and the owner of the company is the best of the best.

    5

    Kevin came on time to replace my motor and had the job done quickly. He also explained everything to me so I knew what was going on. It was a great experience. I would highly recommend.

    5

    With temps over 110 degrees, Cool Quest had us up and running in a few hours. Honest dedicated company, it’s hard to find a company that doesn’t rip you off. They put the customer first.

    5

    An excellent business, dedicated to the service of their clients with timely and quality repairs. We have known Kevin Tussing (Owner) for over a decade now, ever since he first installed an A/C unit in our pool-house. Kevin and his employee's have always been a trustworthy and reliable bunch, making what can be an uncomfortable situation easier to bear. Our most recent transaction took place just prior to the start of spring 2018. Towards the end of summer 2017, one of the A/C units began to fail. It was an older model which serviced one side of the house for over twenty years. The timing could not have been worse and instead of Cool Quest pushing for a new unit swap immediately, they made some adjustments to ensure the unit would survive the rest of the summer, giving us until the end of winter to get our finances in order. They never charged for the minor repairs and worked with us in every way possible to get the new unit installed. An excellent business, providing superior customer service and reasonable pricing. Thank You Cool Quest!

    5

    I am extremely satisfied with Cool Quest customer service. The team is incredibly responsive and the level of service provided has been exceptional. I highly recommend CoolQuest for HVAC service.

    5

    We have used cool quest multiple tubes and they have always been fast, friendly and fair priced. They are upfront and honest and get the issues fixed the first time! Great company to work with!

    5

    Great communication, quick service, honest & hard working techs. Very pleased with Kevin at Cool Quest and would highly recommend. We were told to spend more money by other A/C companies and Kevin was upfront with us and told us the pros & cons to fixing our compressor or replacing a 17 year old unit. His help in explaining our options and offering a very fair and competitive price is why we used Cool Quest.

    5

    Great service and fantastic work. I needed to have air supply and return moved and the space was very tight. Cool Quest was able to complete the job and I am very happy with the work. I would highly recommend Cool Quest to my friends.

    5

    Same day service and fixed AC unit on a very hot day. Affordable, friendly, knowledgeable, and reliable. I had a different AC company for 22 years at my prior house. I have now switched to Cool Quest because the are great! I highly recommend Cool Quest.

    5

    Kevin was absolutely amazing. I was recommended to go with Cool Quest from a friend when my AC broke last night. I called at 7am today and by 10:30am my AC was fixed and running smoothly. He gave advice on how to keep this from happening so quickly in the future and was friendly and professional. And the cost was not high for the service and timing. I would definitely recommend them in the future to friends and family.

    5

    Cool Quest was recommended to me by my financial advisor when I asked him if he has any clients who were in the HVAC business and who were honest and trustworthy. My financial advisor was spot on with his recommendation of Cool Quest!

    Needed a mini-split unit in my daughter's bedroom serviced that wasn't draining properly, and Maggie scheduled a tech on the same day that I called. She gave me a one-hour appointment window between 12:00 noon and 1:00 pm, and the tech arrived soon after 12:00 noon

    Chris diagnosed the problem as dirty coils on the indoor unit. He cleaned the indoor unit, inspected the outdoor unit, and tested both cooling and heating.

    Very impressed with the service! I told my wife that we've found a new HVAC company.

    I will recommend Cool Quest to friends and family.

    4

    I have had a overall great experience with Cool Quest...I felt though that the charge for finding a problem should be credited as part of the cost of repairing the problem...I think that charging the customer for seeking out the problem...and if the part is not available...it seems excessive to me to charge again for going out again and no credit given toward finishing the job...Charging $140 to find the problem and then charging another service charge for the same problem...I don't think is fair...