All reviews for True Home Maintenance Air Conditioning & Heating

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    5

    True Home Maintenance came had an appointment scheduled for today. They called me and told me there AC technician was ahead of schedule can come early if it’s ok with me. It was great they could come early and I’m glad they could. Their technician sent me a text so I knew about what time he would arrive and I had a photo of him supplied for safety sake. None of this was requested, but ai liked the extra details provided. Then the tech was able to diagnose a problem with the contractor and a transformer both of which needed replacement on on 12 year old system. Repairs are complete and my system is blowing cold. The tech was a professional and had a great attitude that also made this a positive experience! Thank You True Home Maintenance Team!

    5

    Joshua was awesome, he provided us with first class service, explained everything he was doing and how well our system was working! He also drained the sediment from our hot water tank!
    Thank you Joshua and True Home maintenance for Stellar customer care!! Happy New Year to all!!

    5

    I have been a True Home AC customer for many years. They are always professional and reliable from scheduling to servicing. A special shout out to Joshua Falcon who goes above and beyond in taking care of customer needs.I highly recommend them.

    Steve M

    5

    I wish I could give 6 stars. True Home Maintenance Air Conditioning and Heating and their team were way better than expected. We had them come out to service our air conditioning units and they did a thorough inspection of the entire heating and air conditioning system and found that we were missing some condensation drains in our attic unit. They quoted us a fix on t adding them in and educated us on the importance for having them and it was a no brainer. They shoed before and after pictures and were in and out quickly. The price was very fair, and we were surprised that they said that the rest of the 19 year old unit was in great shape. Their honesty and professionalism was amazing and we are so thankful that we found them.

    5

    Being a business owner myself for over 10 years I can tell you they are true professionals and do business the right way.

    Also, make them your preferred company to help with any appliance repairs! They saved the day when our washing machine sensory went out potentially leaving our house of 5 with a mountain of laundry piling up. Fast and efficient service and repair. Top notch!

    True Home Maintenance is a family-owned business. Chris and Trina have an incredibly friendly and knowledgeable staff that can maintain and service your AC & Heating. You will never have to worry about them jacking up the price for unnecessary parts or service.

    5

    Just want to say thanks to Chris for coming out and locating the REAL issue with our unit! We got the run around from multiple companies! So frustrating as a first home buyer didn't know who to contact! Im so very grateful!

    5

    Great and fast service as always. We needed our whole system replaced this time and they made the process very simple.

    5

    True Home has given us wonderful service over the years, especially when we had emergency service request. Even helped out our next door neighbor. The staff is very competent, friendly, clean. Highly recommend them.

    5

    We love True Home Maintenance! This company is super reliable, on time, friendly, professional, and helps us maintain and fix any issues with our HVAC system. We recommend to all our friends and family!

    5

    My experience with True Home is always informative and positive. I have a maintenance contract so trust them to inform me when my checkups are due. An inexpensive program and peace of mind with our 100 degree plus days ahead. Scott and all persons coming to my home have proven to be very competent.

    5

    True Home Maintenance is the absolute best! I had 2 other air conditioning companies come out before them and they said they couldn’t help me with my air conditioner and they didn’t seem to want to deal with my home warranty (Fidelity) even though Fidelity was the ones that sent them out! Then True Home Maintenance was the 3rd company to come out to my home & they went above and beyond to get me a new AC replacement since my unit was over 35 years old and was not repairable. Their professionalism and communication and reliability was excellent! Even though it took a long time for my home warranty to approve the replacement, True Home Maintenance continued to call them and give me updates! Highly recommend this company!!

    5

    Recently had them come to my home for emergency repairs as ac unit had quit cooling. Jamie was great in getting it scheduled the same day. Joshua was the technician who showed up and did an outstanding job. I highly recommend them for any of your home repair needs.

    5

    Hello everyone!

    I personally cannot say enough about this company and the staff that works for them! Starting off with the dispatch team being so friendly and welcoming, they were prompt and empathetic with our situation getting us on the schedule for this morning when they got assigned by my home warranty at 6pm last night.

    SCOTT THOMPSON!! This man is the superstar to say the least!!! I can’t say enough good things about this man! Starting off with your amazing attitude and welcoming personality! From the moment Scott showed up he was prompt and wanted to help my pregnant wife and I that have been with out AC since Monday. He immediately got to work on our unit and as able to get it running again, he made me aware of everything going on and made sure we were happy before he left. We shook hands and Scott was on his way with a smile on his face!

    Fast forward to an hour later our AC unit is down again and possibly putting our vacation on hold, I call back in to the dispatch team and with out hesitation she immediately responds with let me get with Scott and let him know, I was placed on a brief hold around 2:15pm and when she returned moments later I was informed he would be back out between 4 and 6pm.

    I received a text at 3:30pm that Scott has arrived BACK my house and is getting started on the service call, I walked out side to greet him and again I was greeted with the absolute most positive attitude! Scott was reassuring me that he will get it fixed and cool again if he has anything to do with it! Fast forward to an hour later and behold our ac is running better then ever and we are relieved of the stress of our animals being cool while in vacation!

    I truly cannot thank the entire team at True home maintenance heating and air conditioning from the bottom of my heart! You have given myself and my pregnant wife peace of mind and not to mention comfort to sleep in our bed tonight with AC!

    Anyone looking for a AC or home maintenance team DO NOT THINK TWICE about hiring this company and their team!! Best home service I have ever seen!!!!!

    5

    True Home was able to schedule an AC service and inspection within a couple days of me calling. Joshua came out to the house when expected and reviewed the system. He explained how it was working to me and didn't try to sell me anything that I didn't need. I am very happy with their service and will continue to recommend them to all of my friends and clients.

    5

    We've used True Home Maintenance for our HVAC needs for several years. They're locally owned, their pricing is very fair, and they offer great, reliable customer service. We get tune-ups twice each year for both our house and my mom's. Scott, our technician has gotten to know us an our dogs. Highly recommend!

    5

    I have had a house refrigeration unit (heat pump) and a large evaporative cooler installed by scott and his team. They are prompt, efficient and competent. I will not hesitate to call them for future work.

    5

    OMG! this company AND their entire staff is amazing!
    We were first introduced to True Home Maintenance through our home warranty 3 years ago and they had to installed a brand new AC unit.
    We had a different AC problem this time and requested True Home Maintenance through home warranty and they did not disappoint!
    Highly recommend True Home Maintenance to EVERYONE in need of trusted quality AC repairs!

    5

    True Home Maintenance is my GO-TO company for all HVAC needs and Appliance Repairs. As a Realtor, I need a company that I can rely on for my clients and True Home Maintenance never disappoints. I would highly recommend asking for their technician, Josh Falcon, he is the BEST. I use Josh for all of my client's HVAC inspections. Great company - you won't be disappointed.

    5

    Josh has always been reliable and very informative on any possible issues that he sees. I recommend True Home to to be used as I feel they are genuine, courteous, helpful and so much more. Not only do they know the air conditioning and heting units, but are willing to help you with appliance issues as well.
    I will continue to use and recommend True Home Maintenance to friends, family and others. Thank you Josh!!!

    5

    True Home Maintenance did a wonderful job! They were on time and kept me updated on every step. After the service was completed the follow-up was great. Chad in the office made sure I had all the information on the warranty and extended warranty available. Life gets busy and I requested him to call back and he was on top of it. Great family owned company!!!!

    5

    I couldn't be happier with the services of True Home Maintenance. They treat their customers with care, are reliable and give honest suggestions regarding necessary repairs or equipment replacement. They have the best prices I could find, both for annual service plans and new equipment, and I trust them to do a good job.

    I highly recommend Chris and his crew. They will take good care of you!

    Update: We've been very happy with the services the past 3 years. We had to make an after hours call today when our thermostat stopped getting power. Brandon came out this evening and was able to identify and remedy the issue. We are so grateful to have cool air blowing again so we can sleep tonight. Thanks, Brandon!