All reviews for Western States Home Services

We actually love roy.He's always been honest with us and always tells us exactly what we need.And the ladies in the office have always been sweet.In understanding, when we asked to just have roy, come out and work

Joel you are a life saver. I was sitting home all day waiting for another company to come by to see what was wrong with my AC. I have a toddler and the house has was 93. We were miserable and hot. Sitting here 3 hours after the appointment time and still no show. Joel was recommended to us from another neighbor and he didn’t hesitate to come over to assist. Literally with in 5 minutes he came over. He was very friendly and knowledgeable too. We will definitely make sure Western States gets recommended to everyone we know.

Western States was fantastic! Scheduling was fast and easy, and Jared did a great job with the work in our home. Professional, friendly, and reliable—highly recommend!

Roy was my HVAC technician today. It's always good to see him. He's professional, knowledgeable, efficient, and kind. I didn't pay anything. I have a contract with you.

Western States is truly a wonderful company. Yesterday, my technician serviced a couple of homes for me. Professional, friendly, and knowledgeable are words I use about Western States! Thank you!

Got our AC/Furnace unit serviced by Roy today and he's the kindest gentleman who loves his job. Answered all our questions, even the ones we didn't know to ask. Very professional about his job and efficient with his service. Thank you Roy. 🌟 🌟 🌟 🌟 🌟

Kevin was timely, professional, and thorough. He took the time to educate me on easy things I can do to maintain my system. He also took the time to resolve an issue that other technicians said couldn't be fixed.

Western States Home Services HVAC TechnicianTanner Whittaker was helpful in providing information about our system. We are confident that his experience, knowledge, and the advice he offered, will be beneficial to the longevity of our heating and cooling equipment.

Roy is the best at his business. I can’t tell you what great service we get in Tucson. I have been using this company for 7 years.

I have had Michael come out to my house twice for my AC. He is very friendly and personable and explains things in detail to me. When my AC went out on a Friday night he was able to get an install crew to get me a new one Saturday instead of waiting until Monday which made for a much nicer weekend.

Jason came out last minute on a Friday and was able to get me a water heater same day.

Jonathan Noce did a thorough evaluation of my a/c unit's condition and recommended several items that should extend my 16 year old unit's useful life. He explained the reasons for his recommendations supported by photos in a logical manner. Upon my approval, he installed the recommended parts and cleaned the unit and it should now hopefully function well for many more years.

Have been with Western States for years. Jason and Jalen are exceptionally knowledgeable, respectful, and personable, and I trust them with all my HVAC needs and updates.

Just want to take a few moments to say thank you to Jason. Outstanding Work. Really took care of us, and very professional! looking forward to the next service.

We trust Kevin. Very professional, kind and knowledgeable. This was our final appointment for maintenance on our existing contract. We renewed for four more years. Our units are fairly new and under warranty which is why we have them here. You have to properly maintain units for the manufacturer warranty to be in force. Based on past performance, the operational quality of our units, good advices and attitudes, we will continue to work with this fine company.

Kevin came out to perform maintenance on my water heater. He was very nice and friendly. Very nice company to work with even the representatives I speak with over the phone have been super friendly.

Western States Home Services replaced our 33 year old system in about 6 hours. The price was very reasonable and the crew was courteous and efficient in their work. We are definitely going to call them again if the need arises.

This company has amazing customer service! Called to get a look at my ac and had their technician Joel W. come out the same day. He was very friendly and helpful!! Definitely will recommend to others

We had our heating system checked out as routine maintenance per our contract agreement. The young man, Joel, was on time, very professional and very thorough, plus he was a really nice guy! 👍

Jalen was prompt, courteous and very knowledgeable. He explained what he did and recommended how to help our ac run better and more efficient. Would highly recommend Jalen and Western States. Jalen has done as others have tred to do, that is to have our ac cool the house to the degree we put the thermostat. Unfortunately, nothing that they have done has solved the problem. Jalen tweeked the thermostat and in the morning seemed to be cooler in the house, but as soon as it begins to warm up outside, the house gets warmer and doesn't go below 79 degrees. When the night cools the thermostat drops and the house but the next day it is the same thing all over again.

Tanner was our technician, and we hope to have him as our regular. He’s got a lot of knowledge and
experience, and a great personality.

Tanner was great.. He checked out the whole system for us and explained some of the concerns we had. He took his time and didn't try to rush through his check of the system.