All reviews for Crum Plumbing Inc.

They were great, I wouldn't call anyone else!

Great service! Technician was knowledgeable and got it done quickly! Highly recommend Crum Plumbing!

I needed a plumbing issue fixed quickly before my in-laws arrived, and Crum Plumbing delivered. He showed up promptly, handled the problem efficiently, and did an excellent job. The quality of work was top-notch, and the price was very fair. Professional, reliable, and easy to work with—highly recommend!

I cannot give enough stars to Crum Plumbing on their quick reaction to my water heater replacement. They have always gone above and beyond in their service and their pricing is fantastic. Thank you again Camron and team. All the best.

You can not get them on the phone. They tell you to call back because they are on the line but when you do its the same story.

To start off, one star is too generous of a rating. Randy came to do plumbing work at my mother's house. After walking around the toilet and inspecting the problem, he told me he had an appointment at 6:00 PM and he had to get his auger. He came to the house at 5:55 PM and left at 5:57 PM. I thought he was going to run to his truck and get the auger but never returned. What kind of plumber does not carry his tools in his vehicle? I figured he went to his 6 PM appointment and would return but to no avail. He claimed he came back and waited 10 minutes at the door but never rang the doorbell nor called. Randy was very rude to my sister who was the contact person.

Crum did the plumbing for our entire new building. They laid the water line to the new building directly on the lid of the septic tank. We didn’t find out until 3 years later when we went to have the tank pumped. We were able to get them out to reroute around the lid (still only leaving the water line 5 inches deep) and they refused to fill back in the holes left from where they had to do the repairs.

This combined with a couple other previous experiences and we would not use them again.

Edit: the owners response to this review is EXACTLY why I wouldn’t do business with them again (and why I’ve now dropped it to 1 star). Just because the electrician didn’t have to move his lines because they weren’t directly over the septic like the work you did doesn’t make it right for either of you. Also, your line laid directly on the lid. There was no dirt between it. I shouldn’t have to tell you how to do your job right. You cut a major corner and got caught. Also filling in 10 feet of trench that was left open so you didn’t have to redig it up to fix YOUR outrageous “mistake” should be a given to a stand up business. I appreciate you proving my point.