HVAC reviews in New River, Arizona

Matt is awesome, very responsive and thorough. We needed an AC partner we can trust, Matt is definitely the one. We had numerous bad experiences before we found Matt.

We have worked with Brisk Air for years and they always meet or exceed our expectations. They respond quickly to heating or AC issues. What we really appreciate is that their regular maintenance calls don't turn into high pressure sales sessions for questionable services.

Very knowledgeable and courteous

These guys are great! Knowledgeable and professional!

An honest, reliable company that you can really trust! I wouldn't use anyone else!

Great experience!
Good communication, prompt, professional and honest.
100% satisfied.

This company is quick professional and awesome highly recommended, my home is brisk now! Thank you Matt Pryor

The install was very nicely done, quicker than expected. Work area was completely cleaned up. Matt runs a very professional operation!

Matt and his team were on time, did a great install and cleaned up after themselves. Everything works great and we highly recommend this company.

Friendly and welcoming atmosphere is exceeded by their technical expertise

Matt with Brisk air is a great technician. Always punctual, on time and thorough with his work. Highly recommended.

Matt Prior was very responsive to our calls and our questions. His guys came out first thing in the morning and got our new AC system installed and helped us cool down our very hot house. I would recommend this company to anyone. Thank you

Matt and his crew replaced my 17 year old HVAC system, an excellent job was done. From begining to end, they did a thorough job of installing and fine tuning the system. He corrected a dual zone damper issue from when the system was originally installed by the builder, which improved airflow dramatically. They made sure the system was functioning optimally and cleaned up everything before leaving.

This family owned company was referred to us by a close family friend of 30 yrs. Initially, we were VERY impressed & pleased with the owner & the work, not to mention the cost. However, the thermostat installed has failed twice. Twice, the owner has responded. Yesterday, August 8th, as outside temperatures soared, our thermostat again quit working & the temperature inside the house rose to over 90 degrees. My husband contacted him first thing in the morning & was told to leave a message at the office. We waited & waited, hoping to hear back. We then called him again & again to no avail. We understand that it was a Saturday. However, I have medical issues, our dog is old & has medical issues & the heat got oppressive in that side of the house. The only saving grace is that we have a second unit on the north/bedroom side of the house, so we hunkered down there. However, the reason for this review is that we never once got any response from the owner after the initial contact. All we wanted was WORD of WHEN we could expect him to be able to come & fix the problem/replace the thermostat. Today, tomorrow, Monday, Tuesday.... When? It only takes a few minutes to respond with a phone call. Especially as Phoenix heat rises every day. Not good customer service. All we wanted was a response to let us know when.....

Updated: August 10, Steve came out to FINALLY fix our AC. Turned out to be a broken component in the AC.. He was punctual, friendly, wore his mask AND gloves the entire time. He was also apologetic to gear that no one ever returned our call & promised to mention it to the owner. We are still fans of Brisk Air, New River, thanks to Steve....

We have used Brisk Air for the install of our air unit and also maintenance for awhile.
They always provide excellent service and accommodate us in a very timely manner.
We would recommend them to anyone.

The prospect of a new A/C unit was daunting. Matt made the whole process painless. We are very thankful our friend recommended Brisk Air. She had an A/C installed years ago and is very happy with her continued service.

In a world where customer service is lacking, these folks stand out! I called and had a service appointment within an hour! Nicole was so pleasant and professional on the phone and Brandon was a great communicator and got us all fixed up. Above an beyond. Highly recommend!

One of my AC units stopped working. I called the company who installed the unit and he eventually came out to give me a quote. I was not happy and just had a bad feeling....needless to say, I called Brisk. Their service techs were out within an hour and fixed my AC in 2 hours....saved me hundreds of $$$, which is impressive. However, I was more impressed with their honesty, customer service and promptness!!! Thank you so much Brisk! You are now my Go To company for AC issues!!! ♡♡♡

My AC story starts 15 months before contacting Matt at Brisk Air. I had another AC company install a complete AC system in my house but after repeated (30+) trips back this other company was unable to make the system work properly. Out of shear frustration of having this new, expensive system fail over and over again I called Matt. It took Matt and his crew 2 trips to my house to fix the system due to the myriad of poor workmanship issues from the install company, but I'm very pleased to say the system is now (after 15 months...) working properly. Lesson here- there are a lot of cut-rate AC companies out there. Skip them and call Brisk Air.

Brisk Air did an excellent job on the replacement of our old air conditioner. They have a special way of installing the unit so that it runs very quiet. You cannot hardly tell when the unit is running! Great job and great service.

I couldn't be more pleased with the work of Brisk Air in the installation of a new air conditioner and maintenance and repairs to my second unit. I was impressed with their expertise and professionalism. Being new to this part of the country I had to depend on the recommendations of others in seeking out a contractor to do this work for me. I would recommend them to others without hesitation.