All reviews for Valley View Electric LLC.
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Rodrigo and Pablo did a fantastic job this morning. They went above and beyond. When it came to my concerns and needs. I really appreciate them today.They got everything done efficient and effective. Just kind and polite gentlemen thank you so much. 🥰
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Rodrigo was very professional. He answered all our questions and took care of everything very quickly. I would highly recommend this company to my friends and family or anyone else for that matter.
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I have had a problem with my dryer outlet For almost a month. Two technicians from to other electric companies came out and said it was my dryer. I bought a new dryer and still do not work. Pablo from Valley view electric came out and Really took the time to see what the problem was. Not only did he find that it was a simple fix, but he also found That the panel itself was going bad. He had excellent serviced. Great customer service. Took the time to make sure that my dryer worked before he left. I am so grateful to him.
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The technician that came was friendly, professional, and made me feel much more comfortable than most technicians when they enter my home. He fixed the problem quickly and was great with my dog! I'm glad this company works with Choice Home Warranty.
My only complaint is that I didn't get any responses to my texts, calls, or voicemails the day of the appointment, but they came exactly when CHW said they would so it worked out. -
A Valley View technician was sent to our home through a claim with Choice Home Warranty. Per my husband, the technician was unable to figure out the problem and he made a couple of calls to the office. Long story short, what VVE recommended to CHW that we needed to do was declined by CHW. So, we were out $86 and change. Not sure how that happened, since the fee should have been a flat $85. Our problem was never solved so I reached out to our local utility and they sent out someone free of charge who correctly diagnosed the problem in less than 5 minutes. We called an electrician separate from CHW and we are back in business.
The two stars is because my husband said the tech was nice. The reality is, he didn't know what to look for compared to the tech that the utility provider sent out. Do not recommend. And if you have Choice Home Warranty, dump them. -
I wish I could give 0 star but wasn't an option. Father sent son who didn't knew what do do with exhaust fan in the laundry room, making very loud noise. He agreed that noise was very loud in comparison to other exhaust fan and he said that he will have to change the motor. Electrician was on phone all the time with his father trying to fix things but didn't knew what to do, He forgot to write the condition of cooktop fan in his report to service. I felt that electrician was an extern trying to learn THINGS without his mentor present physically on site. Surely he demanded service call fee the moment he entered in the house. Waste of time and money but I learned the lesson. Stay way and save aggravation.
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This company was contracted out by my home warranty to tighten ceiling fans. Typically you hear from contractors about the scheduled appointment prior to the appointment but I did not hear from them until 6:45 am the day of the appointment. The tech who came out to my home couldn’t answer basic questions such as what would the replacement look like and further exacerbated the problem making the ceiling fans inoperable. I was told I would hear back about the replacements the next day so I waited 3 business days before contacting about scheduling. My response came 2 days later when I was notified that they hadn’t done anything with the claim since coming out since there was a problem in the system. I called the warranty company immediately upon finding this out and get it corrected. Then I contact valley view who picks up the phone finally and is nothing but rude and complaining to me about the warranty company. When I tried to explain that I simply want an apology for the ball being dropped for the last week, this to be fixed ASAP and see that they have reviews of good customer service online, he laughs at me, says I should have the claim reassigned before hanging up the phone! Unacceptable customer service to know you’re stuck and not do anything about it for a full week and it’s even worse when you are rude and inconsiderate to the customers you are paid to help.
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Your idiot driver pulled out in front of me, I scratched my fender, bent my rim because of it, and I will be sending you a bill for his incompetence.