Maid Right of North Phoenix

It's hard to express just how poor of a job they did in my home. I was supposed to get a deep clean as a first time customer. Three cleaners came out, they spent no less than three and a half hours in my home, nearly two of which was in my bedroom. They did a good job on the shower doors at least. They failed to vacuum under any furniture in my home, and honestly it looked as they tried to avoid even going near the furniture. They didn't dust any of the ceiling fans, the headboard on my bed, or light fixtures. When they finally "finished", there was some sort of film on my floor that left footprints anywhere you walked. It also seemed as though someone had gone into a closet in my bedroom for which there was no reason to go in.

A supervisor actually came out to inspect their work later the same day, which I found to be very refreshing and professional, kudos for that at least. She found many places around my home that had not been cleaned at all, so she had them come back out the following Monday, with a manager at my request. They did somewhat better, but still didn't vacuum under any furniture until I pointed it out. They did dust a little better, but still missed multiple spots. Biggest issue was they "mopped" my floors again, with just a dust mop and lukewarm water (confirmed by the manager), so whatever they left on my floors the first time was and is still there.

I hate giving bad reviews to small businesses, but I feel this one is well deserved.

They were prompt (actually early) and answered questions thoroughly. Every thing looks spic and span. Good job!

We get monthly cleanings with Maid Right and have never been disappointed with their work. Typically we get the same cleaners each time (Elaine and Jeff). They are always friendly and professional, plus our home always looks great by the time they're done!