All reviews for Sun Devil Heating and Cooling

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    5

    I appreciate the transparency when I was on the phone with Geraldo! He knew exactly what I was trying to explain to him and understood the due diligent I took to ensure I wasn't wasting anyone's time. I value the fact that he trusted in me as a customer.

    He had a tech, Kevin, come out first thing in the morning to fix the furnace. When he arrived, he was quick to understand what the problem was and validated my symptoms. In less than an our our control valve was swapped out and the heater was back in action.

    Thanks again guys!!

    5

    The installers of our new HVAC and hot water heater were quick, cordial and cleaned up after themselves. A new thermostat was necessary with the new system. The tech, Kevin, returned with a new google nest thermostat. He walked me through set-up and how to use it. I couldn't have done it by myself. He was patient and knowledgeable. Geraldo was great to work with. He gave us a decent estimate and kept his promise that we'd be happy.

    5

    Frank was the tech and was great. He communicated throughout the whole process and did a great job. I would highly recommend him and his work. Sun Devil as a company has been great as well. This is a stand up company. They installed my new Trane heat pump 3 years ago and the price beat other Trane dealers by a lot!! They also offered a good warranty. Whenever I have had a question they are always kind a courteous. Geraldo is a good guy to work with and always stands by his word. Just a great family owned company. I highly recommend.

    5

    From the start meeting with Geraldo was a pleasure. His knowledge about the various systems and confidence in his installers to get the job done correctly and efficiently was very reassuring. When I mentioned that I was secheduled for a second estimate he assured me that he had no concerns about what he was going to guote me. His estimate was 6k lower than the other guys even with thier "Veterans and First Responder discount"....
    Quality system, install and professional and personable installers. System was up and running 48 hours after making the deal.

    4

    Just need to keep us updated if scheduled time windows back up, please . That's the only reason it's 4 stars and not 5 stars
    Otherwise, professional, courteous, and efficient. Dave is welcome back anytime.

    4

    It's been two years since we had our AC installed by Sun Devil and I would still recommend them to anyone. I've only had to call them a couple of times for minor issues and they are always very responsive and timely.

    1

    Issues started after the preventative maintenance on my AC system and till that time it was working fine and the quote I got was too much for a minor quick fix which I got it done from another company. Lot of attitude towards customer service.

    1

    Had nothing but issues with the unit after the first month I had it (they changed the same part numerous times). They gave me free service for two yrs., and were at my place constantly, they had one good serviceman, but it got to be they had to put us in a hotel room cause in the middle of the summer. Well they finally got so sick of it they told me they were done with me, and wouldn't service it anymore. Told me go directly to York for warranty they were done. I used them for the price, and the 2 yr free service, but had issues non-stop.