All reviews for Donald & Sons Water Heaters LLC

Mateo and his crew did a fantastic job! He used a camera to show me the inside of the pipes under my house, which was really helpful. He was polite and friendly the whole time. I’ve never had such a great experience with plumbers before. Other plumbers I’ve used didn’t even have cameras—they just told me I needed new pipes and tried to charge me more. When they took out the old pipes, Mateo made sure I could see how bad they were, so I knew replacing them was the right choice. The pipes were cracked from one side of the house to the other, and there was a big piece missing in one spot. I highly recommend calling Mateo for any plumbing issues!

Mateo and Antonio came out to help my father at his home in Phoenix after he got back from the hospital. When I arrived from out of town, we found a leak in the plumbing. They worked hard to fix the problem and did a really thorough job. They also gave us helpful tips to prevent any more leaks down the road. Best of all, the service was affordable—much less than what another company charged us before to install a water heater. We’ve got their magnet on our fridge for the next time we need a plumber.

I reached out to Donald & Sons Water Heaters LLC and Giovanni and Kaden arrived early to help with my water leak. They quickly found the source and shared a clear plan to fix it. Their service was fast and efficient, and I really appreciate how helpful they were. Later, a new water heater was installed, and the job was done quickly and with a friendly attitude. Mateo and Giovanni also replaced my cold water pipe, and everything works perfectly now. I highly recommend this team for any plumbing needs.

i was really pleased with the plumbing service i received. they picked up the phone right away and let me know exactly when to expect a plumber. giovanni came out and was very friendly and clearly knew a lot about plumbing. he took the time to answer all my questions and explained what he was doing as he worked. giovanni quickly located our septic covers, even though the map we had wasn't very helpful and our yard was a bit overgrown. i had a blockage in one of my sewer pipes, which he found and cleared up without any issues. i also asked him to check a toilet that’s been slow for a long time, and he fixed it right away. since the septic tank was already open, i decided to have it pumped out as well, and they handled it quickly and efficiently. the price felt fair for all the work they did. i’d definitely recommend them to anyone needing a reliable plumber and would call them again in the future.

I contacted a local plumbing company to help with a leak under my kitchen sink. The first plumber arrived and thought the issue was with the dishwasher valve, so he cut it off and fixed it for me. However, the leak continued. Another plumber, Mateo, came out next and replaced the compression connector, but the water was still leaking. Mateo returned to tighten some connections, but the leak persisted. Later, a third plumber suggested it might be time to replace some pipes. Eventually, after sharing my concerns, the manager reached out to me right away, apologized, and wanted to make things right. They sent out Kaden, who quickly found the real source of the leak and scheduled a convenient time to fix it. When Kaden returned, he took care of the repairs and the money I had already paid went toward the final fix. Kaden was professional and really knew his stuff. The manager was also very attentive and made sure I was happy with the service. Even though it took a few visits, the team was dedicated to solving my plumbing problem. I appreciate how they handled everything and made sure the job was done right.

If you need a friendly, reliable team to tackle all kinds of plumbing problems, especially stubborn sewer and drain issues, look no further. After dealing with two major sewer line collapses, a slow draining sink, and some extra hassle from sharing a joint sewer line, I was so relieved when Donald & Sons Water Heaters LLC came to help. As someone with zero construction experience, I felt totally at ease from the moment Mateo and the crew arrived. They made what seemed like an impossible task—digging through tough Arizona soil with loads of rock—look easy, all while being respectful and professional. Even during the busiest moments, they took time to explain everything and even hand-delivered important paperwork right to me. It's rare to see plumbers show this much care and attention to detail. Thanks to their hard work, my plumbing is running smoothly again and I can honestly say I’m grateful for the whole experience. It’s not every day you meet such down-to-earth professionals who truly go above and beyond for their customers.

I had a stubborn clog in my kitchen sink that I just couldn’t clear, even after trying my own 25-foot plumbing snake. I reached out to this plumbing company using their online form late on a Saturday night, and was really impressed when a plumber showed up at my door by 8am the next morning. The quick response was a lifesaver, especially since it’s not easy dealing with plumbing problems in the middle of a hot Arizona weekend. Kaden, the technician who came out, was friendly and took the time to answer all my questions about the clog. His supervisor also stopped by and even used a camera to show me what was going on inside my pipes, which I thought was a nice touch. They cleared the clog quickly and suggested a new sink strainer, which they installed for me. It wasn’t cheap, but the quality of service and peace of mind were worth it. One tip: check their website for any coupons before you book, as I realized afterward I could have saved some money. Overall, I’m happy with how fast and professional the plumbers were, and I’d definitely call them again if I have any other plumbing issues.

on sunday around noon, i saw water running down my driveway coming from a leak in my garage water heater. i called a local plumbing company and left a message, and to my surprise, they called me back within half an hour to set up an appointment for the next day. by noon monday, antonio had already installed a brand new water heater for me at a great price. the service was top-notch, quick, and very professional. getting everything fixed in less than 24 hours really impressed me. if you need plumbing help in phoenix, i highly recommend giving these folks a call.

I contacted this plumbing company for a second opinion on a faucet issue. Mateo arrived and quickly figured out the real problem—while another plumber had said they needed to tear out brick to make the repair, Mateo was able to fix everything in less than five minutes. The cost was also less than what I was originally quoted by the first plumber, who didn’t get it right. Mateo was friendly and took the time to answer my questions about a few other plumbing concerns around the house. He’s also scheduled to come back and install a new water heater for me. Really happy with the service so far—fast, honest, and very knowledgeable. Highly recommend for anyone needing a plumber in the area!

I was told about this plumbing company by a friend, and now I can definitely recommend them for any plumbing work, big or small. Here’s what happened: After a holiday party, I noticed water coming up from one of my floor drains in the basement. I called another plumbing service first, and they told me I needed a full drainage system replacement for $13,000, and if the issue got worse, it could cost over $40,000 to dig everything up and fix it. That made me really stressed out since I didn’t have that kind of money. I tried to keep things under control myself for a while, but after a heavy rain, I saw more water and decided I needed real help. That’s when I called this plumbing company. Mateo answered and immediately made me feel better, saying he’d come take a look and that the other company’s price sounded way too high. He came by the next business day, checked out the problem, and explained exactly what was going on. He gave me a much more reasonable estimate, and just a couple days later, Mateo and his crew came out, dug up the busted pipe, replaced it, and had everything finished by the afternoon. I’m extremely happy with the work and the fair price. If you need a plumber in Arizona, don’t waste time calling around—these are the folks you want.

Antonio came by to replace our damaged kitchen faucet. He explained everything clearly and got the job done quickly. He even removed the old sprayer that we didn't use anymore and made sure everything was clean before he left. Later, Antonio returned because the hot water from the faucet was only coming out as a trickle. He brought along a part to cover up the hole from the old sprayer and found out the problem was with the old hot water valve, which he replaced right away. This time, Kaden was with him, and both of them were friendly and worked efficiently. Overall, they did a great job and made sure our kitchen plumbing was working perfectly.

As a home renovation company, we've relied on Donald & Sons Water Heaters LLC for all our plumbing needs because they always deliver professional service and quality results. From the start, I was impressed by their smooth process and attention to detail. We work with high-end homes, and our clients are always pleased with the plumbing work provided. Recently, a friend and subcontractor contacted me about a plumbing emergency at his elderly parents’ home. I shared the contact info, and the next day he told me how satisfied he was with the service. Kaden showed up on time, kept everything tidy, and took care of the problem quickly and efficiently. I highly recommend this team for anyone looking for reliable and skilled plumbing services. Their dedication to customer satisfaction truly stands out.

mateo gave us an estimate for a tough septic repair, and it was lower than the other plumbing companies we checked with. the crew showed up fast, explained when we needed to turn off the water and when it was ok to use it again. while they were working, they found that the old pipe going into our house had broken apart, but mateo and his team didn’t let that slow them down. they finished the whole plumbing job in less than a day, and we didn’t have any trouble or hassle at home. everyone on the crew was super polite and friendly. even with the surprise pipe issue, the final price was much less than other plumbers’ estimates. highly recommend for anyone needing reliable plumbing work!

As a new homeowner in Phoenix, i was excited about everything until my shower pipe burst and caused water to leak downstairs. not knowing what to do, a neighbor suggested Donald & Sons Water Heaters LLC. Giovanni showed up in less than an hour, checked out all the plumbing problems, and really put my mind at ease. he came back early the next day, was super friendly, professional, and explained everything in simple terms so i understood what was happening with my pipes. even though i hope my plumbing stays good from now on, if i need help again, i’ll definitely call them.

As the president of an HOA in Phoenix, we recently discovered a slab leak in one of our units. After hours, we contacted Donald & Sons Water Heaters LLC. Giovanni was sent out right away and quickly confirmed there was a slab leak under the floor. He arrived at the property early the next morning and worked late into the evening to keep the water under control. The following day, Giovanni was back again bright and early, continuing the job. He was able to locate and fix the leaking pipe, all while making sure the area stayed neat and tidy. The job was definitely tricky, but Giovanni and his team didn't complain once. They worked straight through, focused on finding where the water was coming from and getting everything fixed up. Their determination and skill really stood out, and I was impressed with how professional and clean they kept the work area. I highly recommend this company for any plumbing issues, big or small. Their expertise and dedication made a stressful situation much easier. I’ll be calling them again for any future plumbing needs for our HOA or my own properties.

i had a problem with tree roots getting into my sewer line, which caused some nasty backups more than once. another plumber told me i'd probably need to tear up my floors and concrete to replace all the pipes under my house, and that really stressed me out. then i learned about trenchless sewer repair, but it was tough to find someone in Phoenix who could actually do it. that's when i found Donald & Sons Water Heaters LLC. giovanni was super responsive and professional, and fixed everything much quicker than i expected. the price was fair, and they included a solid warranty along with checking in later to make sure everything was still working smoothly. living in arizona where it gets so hot, having plumbing issues is the last thing you want—so i'm really happy i found these guys. i definitely recommend them if you need plumbing help!

We had a big plumbing emergency—water was pouring all over our front yard, and it definitely wasn’t from the sprinklers. It turned out to be a burst main water line. We called Donald & Sons Water Heaters LLC right away, since we’ve used them before for smaller plumbing issues. In less than 20 minutes, we got a clear quote and Kaden, the plumber, showed up ready to work. Kaden was friendly, professional, and had all the right tools to fix our busted pipe fast. He got straight to work and handled the emergency quickly, making what started as a stressful situation way easier to deal with. The price for the repair was fair, especially considering how quickly they responded and how well the job was done. We’re so relieved we made the call—what a huge weight off our shoulders! Definitely five stars!

We've called on Donald & Sons Water Heaters LLC more than once for different plumbing jobs, like fixing leaking gaskets in bathroom and shower faucets, replacing all the pipes under our kitchen sink, and clearing out a stubborn drainpipe that wasn’t draining right. Each time, Kaden showed up fast, was really friendly, and took care of everything with skill and care. The prices were fair, too. I highly recommend their plumbing services to anyone looking for reliable help.

My backyard started flooding because an old storm drain pipe completely gave out, and the extra water even ended up flooding my neighbor’s yard too. I tried using pumps to keep up with all the water, but it just kept coming. I called a bunch of plumbing companies for help, but nobody ever got back to me except this team. They actually answered the phone, asked me what was happening, and set up an appointment that fit my schedule. Kaden showed up right on time, and he really knew what he was doing. He got straight to work and didn’t waste any time. After about an hour of hard work, my drain was finally cleared and working again. I was so relieved, and my neighbor was happy too! I’m really impressed with how professional and efficient they were. I’ll definitely be calling them for any future plumbing problems.

I had a great experience working with Antonio when my tenant’s kitchen sink got badly clogged. Even though I’m handy with tools, this blockage in the old cast iron pipe was stubborn and wouldn’t budge. Antonio showed up confident and ready, treating it like it was just another day on the job. He brought all the right plumbing gear and made sure the water was flowing smoothly again before he wrapped up. The team in the office was also really helpful and made scheduling easy. If you ever have a drain or plumbing issue, I highly recommend calling these folks. They’re prompt, professional, and the service was top-notch. I’ll definitely use them again for any plumbing needs.

I needed a plumber to help with some work at my house, so I reached out to a local company. I had my kitchen sink taken out and a new one put in, along with a new faucet. I also wanted an outdoor faucet installed using an old closed-off water line. I already had the sink, kitchen faucet, and other parts for the kitchen job, but I didn't have the outdoor faucet yet. The plumbers, Antonio and Kaden, showed up on time and worked for about three and a half hours. They were friendly, professional, and clearly knew what they were doing. The total price for everything was $650, and I was very happy with the quality of their work and the service overall. I would definitely call them again if I need any more plumbing help.