All reviews for OmniDuct AZ, LLC

Cool guys

That dude juan sure knows what he doing

Amazing company and products hands down .

Awesome nice people, my experience there was awesome.

Outstanding Customer Service! These guys do it right!!!

Awesome staff, nice and friendly and try to tailer to the customers needs. Some good quality HVAC duct and one of the few places where you can find Spiral Duct up to 60"

The guys in the shop work hard and put out a great product. The shipping team is focused and on-time. The sales team in the office is friendly and helpful-- quickly returning quotes and processing orders for customers. The entire company works together to put the customer's needs first always.

Wow these guys make quality Duct work. Their turn around times are unmatched. Seems like a great company, the guys in the shop are always happy to help. I heard the owner even pays for the employees Health Care in full. Who even does that these days.. Amazing. 10/10 They have built a Customer for life. Thanks Omniduct!

Worst company!!! I called and got a quote for underground PCD piping. I made it clear I needed it within 10 days. They said they had the materials on hand to make the pipe but had a 5-7 day backlog of other work before they could start my order. They gave me a price and quote number. I called back a couple hours later, confirmed the order and gave them a credit card number. I follow-up a week later because to check on the order. They said the guy who took my order no longer works there, my order was never processed and with their current backlog they would not make my parts for another week. When I said I needed the pipe because I have a trench dug and an entire jobsite waiting their response was, "It would not be fair to prioritize my order." When I asked how this was my fault, they said that simply calling in my order and giving them payment was not enough. It is not their fault that THEIR employee did not complete the order. It is my fault because I did not get further confirmation of my order via a signed contract or I needed to follow-up sooner. Despite pleading with them, they will not do anything except process it as a new order. Now I have to pay thousands of dollars because of delays on the job.