Van Marcke Plumbing Supply

The younger guy at the desk is really helpful, always a positive attitude, friendly and truly helpful. Conversely, the older guy with short brown/grey hair is always rude to customers. I've witnessed this many times he and always seems more than happy to manufacture any opportunity he can create to be rude to people, often while being insulting and rude to others, trying to talk down to them.

While I don't expect you to carry every single part or every single piece that may be needed for every plumbing fitting, I would certainly expect that the people who work there have a positive attitude about trying to help, versus one who truly enjoys the chance to be short or rude. As an owner, I'd strongly recommend that you get rid of the older guy, who's hurting your business and promote the younger guy, who's actually beneficial to your business. The older guy is very incompetent in plumbing as well. While ignorance happens to all of us, he chooses to try very hard to embarrass customers, all while disguising his own incompetency and ignorance. Do your business a big favor and fire him.

Great service

Always has what I need!