Flooring reviews in Surprise, Arizona

The best installers and best price.

Professional customer service, amazing showroom!

Very friendly and accommodating staff

Great service and selection. They are the best.

Very honest all cost up front. Customer service is impeccable!

Very friendly staff and nice selection of products. Prices are reasonable

These folks do great work. They are loyal to their customers.

Amazing company! Amazing staff!! Will always recommend and use not only for personal use for ourselves but also for professional use for my husbands customers with his handyman business!

Great service. Very prompt, professional, friendly and honest. From the initial estimate to the installation, everything about this company says they look out for the customer first.

Great products and amazing customer service. Ty is amazing to deal with. Have bought 2 houses of flooring from them . I will definitely return for a 3rd.

You literally could not ask for a better company! These guys are AWESOME and took great care of us and have always taken amazing care of the clients we send their way. If I could give more than 5 stars I would :)

Looking for a specific tile flooring, cranmore flooring no longer carried. Tiffany got on the phone and called me later when she found it at another company. She went way out of her way to help me. When I buy the flooring I will have cranmore install.

Hi Tiffany,
I want to thank you for responding so quickly and effectively to our problem with the toilet bowl leak. Tony was terrific; on time, thorough and courteous. Your follow-up service and commitment are remarkable.

Ray C.

I used them a year ago and had issues with having to call multiple times to get responses on when they were going to install carpet in my spare bedroom but they finally installed it. Unfortunately, I had water damage in the same bedroom so went back to them last Friday thinking that they will have me in their system and just have to install new carpet again. They did not have me in their system so had someone come out Monday afternoon to measure again. I asked him if they could install it on Friday afternoon since that is my only afternoon off. He said that shouldn't be a problem since it's a small job and they have the carpet in stock. After waiting for a call to see what time, I called yesterday and left a message. They didn't call back so I called and asked what time tomorrow and they told me they couldn't do it tomorrow because they were booked.
I'm pretty much tired of them making promises they don't keep and never calling back as a courtesy to let me know.
I'm using someone else.

I accepted the quote when I got it. I was told I would get a call back and never did. Obviously has enough jobs, they don't need small jobs.

I couldn’t be more pleased with the whole process from getting an in home quote to the install. I also give them a big thumbs up when it comes to affordability. I will definitely be using Cranmore if I need to get more carpeting done.

We had Cranmore Flooring install new carpet and tile in our home. They were so great to work with and very efficient. Everything is amazing quality and we are so happy with our new flooring.

Cranmore Flooring did an excellent job on the bottom floor of our home. From adding a room at the last minute to answering my multitude of emails and texts and accommodating us to get the job done as soon as possible and rectifying a small scheduling misunderstanding, we were treated with nothing but professionalism and courtesy. When I'm ready to endure more home construction, I'm going to have them do our upstairs next! ;) Thanks Cranmore Flooring Sales!

This company does a fantastic job! Way better than the other competitors you see advertised on TV. This will be the only company that I will ever use from now on.
Thank you Cranmore for your excellent service.
KT in Surprise.

This company recommended to me for our shower project by the great company that did our kitchen, and I’m extremely disappointed!!

They used a series of independent contractors (no employees) to complete our work which was shotty to say the least. All grout lines are inconsistent, edging is off on many places, and floor sloping is not right.

Tiffany never called to check in and Art never answers or returns a call (only texts), and they didn’t even bother to come see the completed work either. Had they bothered to come look at completed product they would’ve see a yard full of tile fragments/trash and white spray from tile saw all over the yard since they didn’t tarp. They left all the boxes from tile sitting in side yard, their lunch drinks and trash on our bathroom counters, and drips of grout/mortar stuff everywhere. And finally they threw a bag of leftover grout over the wall since they didn’t want to bother opening the gate. So I spent hours cleaning up and will have to wait for a ton of rain for my yard to ever look okay again. I have to paint the walls around the project from them needing to hire a drywall expert and deal with a final result that, being very generous is okay.

I would never recommend them to anyone and would actually highly recommend using anyone else.

Cranmore has been there for me whenever I have needed them over the years. To use Cranmore for either cleaning or installation is more than them providing a service, you are being welcomed into their family. They go out of their way for their customers more than most will even realize. As a Realtor I have come to rely or Cranmore for not only myself, but for my clients as well. Cranmore has both directly and indirectly made it easier for my clients whenever they buy or sell a home, which obviously makes my life easier. I would never recommend anyone else.

We have been using the Cranmore's for our carpet and tile cleaning and they always go above and beyond! We bought a new house and had them put in our new wood look tile and our floor looks amazing!! We are so happy with the results. Highly recommend if you want a reputable business to put in your new flooring!