House Cleaning reviews in Surprise, Arizona

I just bought a house in Surprise with an in ground pool. To my surprise, the pool pump timer was inoperable. Currently I live in Washington state, moving to Surprise in a couple of weeks. I Googled pool repair and maintenance in Surprise. Crystal Clear Pool popped up at the top of my search. I read the GLOWING 5 star reviews and I knew this was my company of choice! I called and spoke to John and explained my situation with my pool timer. He said he would fit me in the next day and he did exactly that!!! He arrived at my Surprise house, diagnosed the issue, and fixed the timer!! No issues whatsoever with the service, communication, workmanship, and product! John sent me pictures of before and after of his work with parts needed. And top it off we settled the bill 1400 miles away with PayPal!!!!!
John and Crystal Clear Pool has earned my future business without doubt!!! You won’t go wrong, CALL JOHN at CRYSTAL CLEAR POOL AND REPAIR

Thank you!

Randy

We left another larger company for this family owned pool service. It was the best decision we made for our pool and our wallet! John and Lindsay are attentive and hard working. They’re great with our dogs too. Definitely going to remain loyal customers for as long as we’re in this house.

John is very responsive and knowledgeable! I didn't know anything about pools and he gave us pool care 101 as well as fixing the problems that we had. He was reasonable and did a great job and prompt. I would recommend him to anyone needing any kind of pool care!

After a pool emergency, John came out the next day and was able to replace our pump and filter. Our pool has never looked better. He came back out to adjust the clock on the pump within 5 minutes of calling him. His customer service has been absolutely outstanding and I will not be using any other pool service from now on.

We called John to come check our pool pump that was dripping. He was great and on time, fixed the issue in about 1 minute that we looked at for hours and tried to fix. We actually didn’t end up needing anything done but will definitely recommend him and use him for any future needs/maintenance!

Update: we ended up needing a pipe repaired and called John again. He came the same day to look, drove across town the get the part, and fixed the same day. We highly recommend John and will obviously continue to use him- thanks John!

We’ve had John and Lindsay service our pool since moving to Marley Park over a year ago. They are so reliable in keeping our pool Crystal Clear! The thing I like best about their service is that whenever I have a question or concern, I just text John and he immediately replies with a text or usually a phone call. They also leave a slip each week indicating what time they serviced the pool and what chemicals it needed. That’s good service! 😊

I've used this company a couple times now and they are always very communicative and knowledgeable! Recently had an issue with our pool breaker box not communicating with the pump to turn on when activated. He advised I flip the breaker to the house instead of the one for the pool, sure enough it all turned back on and works like a charm. He was the only one to suggest doing this, every other pool company I had contacted was telling me my pump was out and needed to be replaced.... you can trust these guys and they will be the only pool company I work with moving forward!

Consistency, knowledgeable and overall customer service is the best. Honestly I was skeptical only because I wasn't sure if I even wanted the service. The BEST decision we ever made.

John did a great job organizing and performing the services we needed to clean and drain our pool. He installed a new pump and gave us great Customer Service explaining the new equipment. Great follow up through the process and we know if we have any questions, he will be available.

I called Crystal Clear Pools to have my pool filter and pumps replaced. They did a fantastic job and were very easy to work with. I highly recommend them.

Have been a customer for over five years and find the personal touch of company outstanding. Regular service and additional needs attended to promptly. Pricing very customer friendly.

Best company ever. John has helped me take care of two different pools now and is always going above and beyond. He is always fast to answer any questions and make suggestions to make pool maintenance easier. There has been several times that he could have charged me 100+ dollars but has done it for free. You can tell he truly cares about his customers and takes pride in his work. I found him on Facebook and I am so happy that I lucked into such an awesome company. My pool always looks great and my dog also thinks he is the best guy ever! I highly recommend!

We contacted John, when We had several issues with our pool. He replaced a brand new system very quickly with a reasonable price and had our pool up and running smoothly and crystal clear. He was honest on his recommendations and most importantly knows what he’s doing. We highly recommended him for any pool services.

Excellent service. We’ve been with them for nearly ten years. Reliable and trustworthy. No stress and they handle any problems that arise. We highly recommend!

We highly recommend this Business the owner John is incredible! With us being first time pool owners one thing that really hit home for us was his honesty and straightforwardness. He wasn’t bothered by our questions calling and texting him which put us at ease. His knowledge and expertise is unmatched! He and his team brought our pool back to life right in time for summer quickly and efficiently and there were no surprises along the way and if something did pop up unexpectedly we had trust in John that he would give it to us straight. My wife and I are so happy that we discovered them and hired them we are now lifelong customers!

I recently moved to Arizona and I am a first time pool owner. Based on reviews, I went with Crystal Clear Pool Service and I do not regret my decision. The staff is friendly, honest, professional and the prices cannot be beat! The team always shows up on time and I never feel pressure to upgrade to the hottest new thing, but always know it's available if I want to. I also can't get over the patience and knowledge of the team.. once in a while, I get froggy and try and fix something myself and blow it. They know exactly what I did by my vague description over the phone and are quick to come out and save the day. Definitely recommend!

Crystal Clear pools has been easy to work with since initially contacting them, and they've always done a wonderful job for me. They are responsive, communicative, send photos; they've let me know when my pool has had issues and been great to explain things. I highly recommend them for your pool needs!

If you're looking for honest and reliable pool service, look no further. John is always on time and goes above and beyond to educate his clients on how their pool systems work. He even changed out our pool light in 60-degree water temperature (without a wetsuit) just to get the job done. Highly recommend!

John and his team have been servicing our pool since it was built in 2017. They monitor chemicals, clean and maintain our pool and let us know if something isn’t working properly and what is needed to fix it. We are very satisfied with Crystal Clear Pool Service.

Good work is so hard to find now days, I am so thankful that I found John and Charlie from Crystal Clear. It has now been 1 year since I hired them. Last year my house sat vacant for 5 months prior to buying it so the pool needed some work. It was handled immediately and thoroughly and has looked perfect ever since.

These guys are here every single week like clockwork. I never have to think about maintenance or a clean pool because they are on the ball. Literally the best company I have worked with since moving to the area last year. I see so many horror stories on Nextdoor and Facebook about pool guys going MIA and I love knowing that I never have to worry about that with them. I wish every company was as solid as Crystal Clear. Thanks fellas for all your hard work and dedication to your craft.

John was great! he came by and gave me an evaluation that fixed the problem. It was much simpler than previously suggested (from a much bigger company). Johns solution worked to clear out algae and the pool has since looked excellent. He had a nice demeanor and talked through the problem I had.