Landscaping reviews in Surprise, Arizona

ThunderScapes did an amazing job on our backyard renovation. We weren't entirely sure what type of landscaping or rocks to choose for around the pool, so one of the guys met us at our house and provided us with several options and he gave his personal opinion on what would look best. We love how it turned out and couldn't recommend them enough!

We used Thunderscapes to do the landscaping along with our pool from Thunderbird Pools. We have been extremely happy with the quality of the work. The work proceeded very quickly. Thunderscapes provided all new landscaping in the front, side, and backyard around the pool including pavers, travertine decking, fire pit, pergola, built in BBQ, turf, landscape lighting and irrigation and plants. All of the crews were very meticulous and professional. Arturo was quick to respond to any questions or concerns we had.

Thunderscapes did our landscaping when Thunderbird Pools installed our swimming pool in 2021. Arturo and his team were fantastic, attentive, timely, and very good at their job. As with all work of this nature, things did not go perfectly. Arturo and Thunderscapes made sure everything was tended to properly and kept me informed along the entire journey.

Recently, I had a plumbing leak in the backyard (in wall, not related to any landscaping). The plumber repairs the leak, but left a hole in the wall and the sprinkler system offline (had to cut sprinkler line to repair leak). Vivian was very responsive and quick to schedule. Thunderscapes came out right away and charged a very fair price to patch the wall and repair sprinkler system.

5 stars for service, reliability, and price.

After comparing bids from multiple design & installation companies, we chose ThunderScapes due to their experienced designer, reputation for quality, & personal recommendations. They walked us through the process of what to expect with their designers to help bring our vision to life while partnering with both their pool & landscape companies, Thunderbird & ThunderScapes met our expectations every time. Their Customer Service department kept us up to date on the next steps in the construction process and were very responsive to our questions and any concerns. We were very pleased with the communication & follow-up throughout the process as both our pool and landscaping were completed in the estimated timeframe. We highly recommend ThunderScapes!

Thunderscapes provided our backyard landscaping including a large area of pavers and travertine in early 2020. With some recent rain and over the past couple of years we have had some settling in the travertine areas creating some uneven surfaces. I called their service department and they sent out a crew to fix several areas at no cost to me, even though we were outside the warranty period. They did great job and took care of my concerns within 1 week of my call. Excellent customer service! Thank you very much!

Used them when we had our pool installed. They didn't put footers in the way we agreed on, and they've had to come out multiple times to "fix" the pavers. They made excuses each time and the last time they "fixed it" lwas right before the warranty expired and they did a horrible job and made it worse. When I called them they initially told me" too bad, your warranty's expired." When I argued that they made it worse under warranty, they came out again to fix it. They made it a point to tell me that if I ever want to see them again, I'm going to have to pay for it. I've never seen a paver job this bad that has to be fixed this many times in a couple years. Also don't appreciate a company that won't stand behind their work.

Thunderscapes has been a great company that has thorough and great workers. These guys have crushed it and even with fast installation quality was still there. My house has been transformed from dirt to an amazing get together spot for friends and family to enjoy. Highly recommend using them.

I recently hired ThunderScapes to install a new landscape for my front and backyard. I was so impressed with their work, and I wanted to write a review to share my experience.

First, I was impressed with the level of customer service I received from ThunderScapes. They were very responsive to my calls and emails and took the time to understand my needs and goals for my backyard. They also offered me several options and were very patient and helpful as I made my decision.

Once I chose a design, the ThunderScapes team got to work immediately. They were very professional and efficient, keeping me updated on the project's progress throughout the process. The finished product is absolutely beautiful, and I couldn't be happier with how it turned out.

In addition to the beautiful design and impeccable workmanship, I was also really impressed with the quality of the materials that ThunderScapes used. They used high-quality plants and materials and took the time to install everything correctly. I know that my new landscape will last for many years to come.

Overall, I had a wonderful experience working with ThunderScapes. They are a professional and experienced company I highly recommend to anyone looking for a new front or backyard landscape.

Here are some specific things I appreciated about ThunderScapes:

- They were very responsive to my calls and emails.
- They took the time to understand my needs and goals for my backyard.
- They offered me several different options to choose from.
- They were very patient and helpful as I made my decision.
- They were professional and efficient.
- They kept me updated on the project's progress throughout the entire process.
- The finished product is wonderful.
- They used high-quality materials.
- They took the time to install everything correctly.

If you are looking for a landscape company that can provide you with beautiful, high-quality work, I highly recommend ThunderScapes.