Emergency Master Plumbing & Air

Called unexpected when found a pool of water near the main water valve. Gave me an arrival window that was with in a few hours. Stated a diagnosis would be done first and an estimate would be given prior to any work being done. They were able to diagnose the issue and determined an irrigation valve could be turned off to fix the problem. They did not charge me. Honest work and will use again when pluming services are needed.

In our experience, These guys don't keep appointments, and don't return calls, or guarantee their work. And when they do show up, they don't show up prepared. Steer clear and find a different company.

Edit:in order to take my feedback, you would need to return calls, or show up. I tried to contact you for a month after my issue was not resolved before posting this. It was the first I've heard back.

From the moment I got Hailey on the phone until Zach Willis left, I was happy I called Emergency Master Plumbing. When I got on the phone with Hailey, she was professional, a great listener, and if it wasn't for her I wouldn't have gotten my water heater replaced the same day I called. Zach was knowledgeable, professional, patient, understanding, friendly and went ABOVE AND BEYOND to finish the job even though it was very late in his day. I am lucky to have had the customer service I received today and would definitely recommend this company because of it!