A Z Air Duct

We hired A-Z Air Ducts and are very happy that we did. The workers arrived within the time frame confirmed by the office and were ready to clean out our air ducts. They were polite, professional, and cleaned up any fallen debris from the vents when the job was finished. I would highly recommend this company if you are looking for quality work at an affordable price.

Great company if you are in the market for having your air ducts cleaned. Was hesitant to make the call but when I spoke to Frank and he explained everything they were going to do and the price would not change when they got here. They cleaned all ducts and vents washed everything and left me smelling good through out the house. Josh and Michael were very professional and super, super friendly. They explained what they would do and how long it would take. Did excellent work. I am very picky about work ethic and customer service and getting the best for what I pay for and this company was the best!!!

I scheduled the cleaning with this company hoping for peace of mind and a little less dust in the home. However, I am still dealing with the repercussions of this service visit to this day. They called the phone number I provided to let me know they were at my residence, but I was not at home. The service people arrived three (3) hours before the scheduled appointment time. Once I rushed home from a 30 minute drive, the cleaning started.

The downstairs vent was cleaned without issue. The service people proceeded to the upstairs vents to finish the cleaning. However, they stated in order to finish the cleaning they needed to plug in their machine upstairs into one of the electrical outlets. This is when the trouble started. When plugging in their vent cleaning machine to an outlet upstairs it flipped a circuit breaker for my upstairs hallway and bathroom. They do not bring a separate generator to place outside the residence to power this thing to my knowledge even with the understanding that the energy draw is large enough to flip a circuit breaker. It's a huge electrical risk for any homeowner that isn't aware of the power draw until the employees plug it in. The last thing a homeowner thinks about is what wattage is your machine and what voltage/amps can my residential electrical circuit board take. Honestly, I did not know where my circuit breaker board was, and I hadn't the need to know until this incident.

The service people and myself then searched for the circuit breaker location. Having not completed the cleaning, and not located the circuit breaker, eventually, the service people entered the attic to check if the circuit breaker was located there. Unfortunately, not only was I now out a breaker, but the service people left dirt stains on the carpet, walls, and attic entrance panel, which in particular I have not been able to completely clean. While my vents were sort of "clean," I had to call an electrician sometime later to resolve the issue. The attic panel is still stained to this day.

For such a simple service job, this was such nightmare to deal with afterwards. While the service people did what they can with the situation, they were very poorly prepared for this issue. The most frustrating part about this is that they didn't even communicate that the vents looked clean and didn't need service prior to "cleaning" them. They said it after they did the job, and the issues with the circuit breaker arose.

1 will suffice out of 5. Find another company for repair/cleaning.

Note to Owner: I received service several years ago, and updated my review for the benefit of readability. The service people did arrive too early without notice, and I have had ongoing electrical issues since this visit. I was unaware that the machine to clean the vents drew such a large amount of power since the vent cleaning downstairs at my residence did not flip a breaker, but the upstairs did. I did make some changes for better clarity to your benefit, and the benefit of others. Looking forward to speaking with you.