Savage Air Conditioning

Savage Air and their employee Jackson are life savers!! We are so grateful that Jackson came out to help us with our a/c issue! It wasn't cooling and we were desperate to cool our house down for our family and our pets. Jackson was thorough and honest about what he found. He showed us some issues and answered all of our questions. No upselling or pressure at all. Another company, Rescue One Air in Tempe, had come out the day before and I had one of the worst experiences of dealing with a company in my life. In short, the tech for that Rescue One Air was dishonest about what was going on with our a/c system and actually messed some things up in our system and with the thermostat. Then he pressured me to sign up for financing for a whole new air conditioning system without my spouse present. The other company left us with no options to help cool my family in June in Arizona and seemed bothered that I wouldn't just sign up for a whole new $9,600 system with the "discount" they were giving me. I am waiting on their management to return my call. Back to Savage Air, the repair was less than $500 and has been working great since. Seriously, they are life savers for our family and pet's well being and for our finances. Their prices are reasonable and everyone that I interacted with was professional. I highly recommend this thorough, ethical company.

Service was excellent. Showed up right on time and had my A/C unit problem diagnosed really quick. Explained the issue in terms I could understand easily. Really appreciated it!

An actual person answers the phone and is very kind and helpful. Our maintenance service today revealed that we need to replace our system but the technician, Michael, gave us all of the options. We have used this company in the past and feel they were conservative in their recommendations. So, we are comfortable with what comes next. UPDATE: we had both HVAC units replaced over two days. It took less time than even they thought it would and the systems work beautifully. The technicians were very nice and professional. They left no mess. And the owner came by afterward to check on their work and to help us set up the smart thermostats. Definitely recommend!