Solar Energy System reviews in Tempe, Arizona

4.7 based on 81 reviews Back to the listing
    5

    Universal Solar Direct has excellent customer service made the end-to-end retail solar panel process a 5-star experience. They worked closely with us to ensure a seamless and cost effective design, estimate, purchase, and install on our 2600sqft home in Phoenix, AZ. Even though we were out of town during a large portion of the project they ensured everything was taken care. They had a checklist of online forms to fill out, and took care of submitting required HOA and SRP documents. Start to finish took less than two months. Enjoying minuscule electricity bills and looking forward to expanding system for future battery storage system and EV charging plugin.

    5

    Their warranty is for twenty five years and they stand behind their warranty. We had a problem with the panel and they not only took care of it but credited us for the time we did not have the solar panels working. They are an honest company which is hard to find here in Phoenix. It has more than paid for itself. Their panels look beautiful compared to my neighbors.

    5

    Tivon’s professionalism and attention to detail really stood out during my solar installation. He explained everything clearly and made sure the panels were installed for maximum efficiency. The entire process was smooth, and I couldn’t be happier with the results. Tivon did an outstanding job!

    5

    I had a wonderful experience with Tivon. He was incredibly knowledgeable and took the time to explain every aspect of the installation to me. His professionalism and expertise were evident throughout the entire process. I felt confident knowing Tivon was handling everything. The panels are working great, and I couldn’t be happier.

    5

    Ozzy was incredibly helpful and professional throughout the installation. He arrived on time, worked diligently, and made sure everything was done right. The system has been working great since the installation, and I’m very happy with Ozzy’s service. Highly recommend him!

    5

    I’ve had Universal Solar Direct for here years and have had no problems whatsoever. The quality and the workmanship is excellent. I am quite happy with them and the tax rebate from the federal government and the state. My bills are real low.

    5

    Good company to work with. I think they are trustworthy. They do what they say they are going to do. Frances and Lacey kept us informed. They are very professional. When they installed it, they cleaned up. They painted all the pipes to match the house and installed bird nets. The neighbors did not have and I see the birds at there house everyday.

    5

    I had a great experience with Ozzy during the installation of my solar panels. He was professional, friendly, and very efficient. He made sure everything was done to the highest standard, and the system is working perfectly. I would highly recommend Ozzy for any solar installation!

    5

    Excellent follow through and great people to work with. They made the options on the quote easy to understand. Helped with all the regulatory approvals, worked directly with APS to make it easy on me, and followed up after each step. The installers came exactly when scheduled, very professional and easy to communicate with. Shout out to Trevor and the crew. Overall this has been a great experience

    5

    After my current installer went out of business, and my solar system stopped connecting, I had a really hard time finding anyone to help me. I left messages through the state of Arizona and Lacey from Universal Solar called me back personally and help me get my account transferred and a tech out to fix my connection. She was so pleasant to deal with and got my problem fixed. The tech came out and was very friendly and knew a lot about my issue. Overall I’m very impressed by the whole experience and almost glad that my installers went out of business so I could be moved to this company. 10 stars if I could!!

    5

    Justin provided excellent service during the installation of my solar system. He was thorough, efficient, and took the time to ensure everything was working properly before leaving. His knowledge and professionalism were evident throughout the process. I’m very satisfied with Justin’s work!

    5

    Justin did a fantastic job installing my solar system. He was professional, knowledgeable, and worked quickly without sacrificing quality. I appreciated how thorough he was in making sure everything was done right. The system has been working great, and I’m very pleased with Justin’s service.

    5

    I called Universal Solar Direct of Arizona because I needed to have my Solar Inverter diagnosed. It stopped producing power a little while back and i did not notice. As of today, my Solar Inverter has now been replaced under the manufacturer's warranty and they took care of that too. Their Tech was very efficient and you could tell her was very familiar with the SolarEdge product. I couldn't be happier right now knowing that I have a company to reach to in my times of solar Inverter needs. They worked out everything for me and I just watched my issue get taken care of. Thank you Lacey for everything!

    5

    From the first consultation, I knew I was dealing with experts. The entire installation was completed perfectly, and my solar system is producing plenty of power.

    5

    Customer service is superior and they are really good at answering questions and providing feedback and support. Sometimes it's a little difficult to call about certain situations, but they're really good at explaining the process. I was very satisfied with the installers. Justin and his crew were very efficient, cleaned up afterwards, and explained to me what they were doing through the whole process. They use excellent products and have great warranties to back them up.

    5

    We finally pulled the trigger on solar last spring and this company made the whole process painless.The panels are producing way more then we anticipated , even with our cloudy weather , and the monitoring app is super easy to use -shows you the daily , monthly , yearly totals at a glance a few short outages.The install team was respectful of our yard ,on time and everything looks clean and professional.We're saving a lot on our bills!

    5

    This team did an amazing job. They were punctual, knowledgeable, and left everything clean. My solar system has been running flawlessly since day one.

    5

    I loved my experience with Universal Solar! From the get go they were very professional and easy to work with. Getting solar panels on my house was a bit of a process with obtaining permits and the utilities etc, but they handled every step-from sales through installation. I was impressed by the technology they use to project over the course of the year how much sun will hit each part of the roof to help decide if and where to get panels. They also have different financial options and help navigate what's best investment for you. And there are currently major tax benefits! Feels like a smart investment mixed with a really great feeling, knowing that the power I use in my house and to charge my electric car. Thanks!

    5

    Universal Solar Direct provided impeccable service from start to finish. Trever was incredibly helpful, and the installation by Miguel was seamless. Our panels are producing beyond expectations.

    5

    The team provided clear communication throughout the project. They explained each phase and kept us updated on progress. The system has been running reliably.

    5

    Justin and the Universal Solar Direct team performed an excellent installation. Their efficiency and attention to detail were impressive. We're enjoying lower bills every month, and the warranty is fantastic.