Appliance Repair reviews in Tolleson, Arizona

Crooks do not use!

hard working lady she deserves it 👍🏽🫶🏽

Erick is such a good worker ! Positive attitude

Returned 3x to repair my refrigerator. Still not working correctly

Horrible to get a hold of, horrible for them to return a phone call. Bad business, stay away from them!!

Technician was professional, on time and courteous during the repair. I will use them again when the next appliance decides to break.

first, very hard to reach to the person to schedule the appointment - most of the time went to the voicemail. 2nd, it scheduled me 10 days away saying that is it is the 1st available. would suggest to stay away ...

Found the problem within 30 mins on my Fridge, have to clear it with AHS and once that is approved my fridge will be back Mon or Tuesday! Thank you Fast Appliance Repair!

This company is terrible. They have no ability to respond. Our refrigerator has not been working properly for 2 months. They were supposed to order the parts a month and half ago and they are still not getting back to us. Highly recommend to all that you stay away from this company. Their customer service is non-existent. I REPEAT IF YOU WANT YOUR STUFF FIXED, GO SOMEWHERE ELSE!

Asked to have a technician come out for microwave and garbage disposal. Ended up opting to have the microwave repaired but not the garbage disposal. Was charged $75 "service call fee" for the garbage disposal, even though we hired them for the microwave. The microwave that they fixed ended up having the same problem 3 days later, despite us having paid $130 for repair. $200 spent for nothing. Definitely feel scammed and will not be using the company again.

Erick and Kayla were fantastic at getting our fridge up and running. We had Old Republic Home Protrction warranty opened, and another company misdiagnosed the issue. Asked for another company to come out. Erick figured out the main and inverter control boards were bad. They had the replacement parts ordered, and scheduled to install in a very timely manner. I noticed there were issues with the icemaker when cleaning the fridge while pending board parts. They replaced the icemaker the same day with the board replacement. Super friendly, easy to schedule and a very satisfied customer here. Our fridge is up and running and a new icemaker is pushing out the first ice now. Look no further than Fast Appliance Repair for all of your appliance repair needs.

I strongly advise against engaging with this company. My experience with them was exceptionally frustrating, and I only resorted to their services because they were assigned by my home warranty provider. The ordeal began in August when my refrigerator malfunctioned. The initial assessment from one company recommended a replacement, but my home warranty, American Home Shield, insisted on a second opinion. Fast Appliance, the assigned service, diagnosed a faulty compressor, which they promptly replaced. Unfortunately, the refrigerator broke down again within a few weeks.

Another company identified poor installation as the root cause, prompting me to contact Fast Appliance once more. They revisited and refilled the compressor, but the issue persisted, leading to multiple subsequent visits. At one point, they alleged that the malfunction was due to my interference, despite my assurance of non-involvement. Subsequent attempts to resolve the issue involved removing the supposedly tampered part, yet the problem persisted.

After six months of intermittent functionality and blame-shifting, Fast Appliance finally conceded that the refrigerator was beyond repair and needed replacement. Throughout this ordeal, communication was a significant challenge, with unresponsive behavior despite multiple messages from both myself and the warranty company. Even when they acknowledged the necessity for a replacement, it took an additional two weeks for them to generate a report.

Upon replacing the fridge, I discovered that the wall valve had been broken during the removal of the faulty appliance, and Fast Appliance failed to inform me about the damage. Considering the series of issues, delays, and lack of transparency, I strongly caution against using this company. I persisted with their services solely due to the warranty provider's assignment

This company is terrible. Lazy, incompetent and unprofessional. We were assigned this company by our home warranty company unfortunately. We have had a total of 4 appointments with this company. Initial visit was to “diagnose” the problem. Ok, went fine. Eric ordered the parts and gave us a date for repair. Come time for the repair, I get a call 5 mins before the end of the appointment window with him telling me he has to cancel the appointment because there was an issue with his certificate of insurance or something and that the warranty company wasn’t allowing him to work… fast forward - he gets that issue taken care of and we reschedule the repair. Appointment is for 8-10am. He ends up showing up at our house at 4 pm reeking of weed, claiming he had “truck issues”. Huffing and puffing, banging things around, dropping things while working on our dryer. Says it’s fixed, and leaves... Next time we go to use the dryer it is making the loudest banging noise, it has never done that before. We call him to let him know and his phone is disconnected. Contacted our home warranty company and they said they were going to send him back out. We finally get in touch with him and this time he says he was having “phone issues” - see the trend?.. so we schedule an appointment for today between 9-11.. I call him at 1pm and he says “I came at 11:45, I was knocking on your door”. I was home, cleaning the kitchen - 20 ft from my front door. No one knocked. Dogs never barked. Nothing.. I told him it was getting ridiculous and it was to the point that I was ready to contact the AG and BBB about him. He said “do whatever you want to do” and hung up on me. I don’t know that I have ever dealt with a less professional service provider. I contact my home warranty, escalated it with their contractor relations department and had them dispatch a new company… AVOID AT ALL COSTS.