Temperature Control, Inc. A/C-Heating & Plumbing - Tucson, AZ

My husband and I highly recommend Temperature Control for your air-conditioner concerns. They are reliable, honest and operate with integrity.

We called at least three companies and decided to hire Temperature Control because they gave us the best options to either repair our air conditioner or by our request, to replace it.

We decided to replace the air conditioner since the line-set refrigerant had a leak and it drained the refrigerant. The other couple of companies confirm the same issue with our air conditioner.

We would like to thank Jeff and Pat, who initially came to our home to evaluate the air conditioner. Jeff’s patience to explain in detail the issues and took the time to answer all our questions and concerns gave us the confidence to make the right decision to replace the air conditioner. Pat came the next day to sign the contract for the work and answer further questions we had. Also, their customer service is outstanding. We received several emails, texts and calls when needed to schedule appointments and answer our questions. Finally, Laura even helped us to navigate Google to leave this review.

We thank Eddie and Sonny, who worked diligently for long hours to replace the line-set, install the air conditioner and furnace, which is located in the attic of our house. They worked hard under heat wave conditions our city was experiencing at that time. They were careful to bring in the new equipment to install the furnace in the attic. A crane was needed to deliver the air conditioner in the backyard. They carefully guided the crane operator to place it in the required place. They cleaned up after themselves and were very respectful of our home.

A date is scheduled to repair drywall in the closet area since the line-set went from the attic to inside the closet wall.

From the beginning of the process until the end, temperature Control was professional, courteous, and efficient. All employees that I dealt with from initial estimate to scheduling to the conclusion of the job was great.

Jim and Ana

We chose Temperature Control for our A/C installation. They were competitively priced but the main reason we chose them is that they explained, in detail and language we could understand, every step of the installation process. They were great at communicating when they would be on site and even texted when they were on the way. The installation went smoothly and they left the area spotless. Our only complaint is that they forgot to turn the water heater back on (they had to extinguish the pilot light to do the furnace gas hookup). I woke up the next day with no hot water. An inconvenience so four stars instead of five. I will continue to rely on them for service. They are a good, reliable company.

Jonathan did a great job of taking care of my unit and of educating me on my new system. His boos should consider making him a trainer on how to take care of customers!