Roofing & Gutters reviews in Tucson, Arizona

Extremely happy! The workmanship is top notch, the warranty is above and beyond industry standard. The price was totally in the ball park of any reputable roofing company and the crews were clean, efficient & courteous. I would highly recommend them to anyone in need of repair or complete replacement. Thank you Castle Roofing!

My experience with Jordan Roberts and Castle Roofing has been pleasant and professional. When I needed to have some roof repair done, I called Castle and Jordan promptly arrived at my home and inspected my roof. The estimate was fair and the work crew arrived on the date and time that I was promised. The repairs were first rate and the crew did a great job cleaning up afterward. Imagine my surprise several days later when a late summer thunderstorm caused some additional damage to my roof. I called again, and Jordan was at my house almost before it stopped raining. He made some temporary repairs until the crew could be scheduled back out to finish the job. I was completely happy with the price and the quality of workmanship. I will never use any another roofing company except Castle.

My neighborhood was slammed by a hail storm in September '16, unexpectedly putting me in the market for a new roof, which is like finding yourself in the market for a new dentist. I started asking around for references. One of the people I asked was a retired roofer, and without hesitation, gave me the name Castle Roofing. I gave them a call and scheduled an estimate. After presenting the estimate to my insurance agent and getting the go-ahead, the work was scheduled. Work began on the date given, by a crew that worked amazingly well together. The crew functioned as though they had been together for a considerable amount of time. No bickering, everyone knew their function and performed their jobs well. Clean-up was done at the end of each work day, again as a team effort. The second coat of roof paint was delayed by weather for 4 or 5 days, but at the end of the project, everything was just as expected. I am very happy with the outcome, and have recommended Castle Roofing to others in the area effected by the same storm. No regrets whatsoever!

Built a new garage and Castle did a great job. Took the time to explain the process and the materials they were using. They began and finished the job when they said they would. I've recommended them to the neighbors who have watch me build the new garage. I'll have Castle take care of all my roofing needs.

I have had great experiences with Castle Roofing! They put in a new roof for my home in 2013, and as per their guarantee, I had them re-coat it in 2018. I had a leak in 2020 which seems to have been caused by the installation of solar. This week I called them on Monday after hours and left a message about a leak coming from my garage skylight . I heard from Kelsey on Tuesday, Jordan was out on Wednesday and my skylight was replaced today (Friday). Excellent responsiveness at a very busy time of year for their industry. The crew that came to Kool Coat was professional, friendly and very respecful of property.

Castle Roofing did an awesome job replacing our flat roof! Everyone that I worked with was great! I want to thank John, Zach and Kelsey for getting the job done right and on time. I would highly recommend Castle Roofing to anyone!
Paul Manzo

Three years after my roof was installed I had developed a leak that damaged the kitchen roof. My first appointment was canceled the time when they should have shown up. I then made numerous calls until finally Jorden check the drywall damage and roof and told me it was shoddy work on their part. He told me to call and make an appointment. After that my calls were completely ignored.
Update The sheathing was 30 years old and not replaced when they did my roof. I now have issue with my roof dipping and soft spots. This was supposed to be a 30 year roof. Top of the line shingles were a waste.

You cannot go wrong in choosing Castle Roofing - they were very responsive to our needs and flexible enough to modify their existing roof repair plan to meet our revised needs. They were punctual and did quality work. We are VERY HAPPY with our new roof and highly recommend this roofing company.

Extremely pleased with Castle Roofing. Recently used them to recoat our roof before the upcoming monsoon season. Although they were booked a month out, we had planned ahead and had no problem with their schedule. John kept in communication with our scheduling and is a really nice guy. Jacob came to coat our roof. He was on time, extremely polite and nice, and did an amazing job!! It has never looked better. I would definitely use them again.

UNTRUSTWORTHY, POOR QUALITY, TERRIBLE COMMUNICATION. 0 stars.
Castle roofing installed our flat roof in 2017, and the previous owners paid to reseal is in 2022 (per
Standard recs). Since moving in a year ago we have found leaks and black mold in MULTIPLE PLACES, and have had 3 different roofers come out and say the roof was failing. Castle roofing came back out and blamed the previous owners for not paying their bills (untrue - we have paid receipts). They did reseal the roof for us (the sealing is supposed to last 5 years not only 2), however refused to pay for mold remediation (we have two babies, one with asthma), and are not extending our warranty (which means we inevitably have to pay them to reseal the roof again in 2-3 years). Since all of this, communication has been terrible, taking days to call back and WEEKS to respond to emails. Will be reporting to the BBB.

There is nothing worse than a damaged roof (ugh, aside from plumbing issues 😕)! We've always found peace of mind in knowing we have a reputable and understanding company to turn to for roofing. We have been using Castle roofing for years now!!! They're family owned and operated and a local business. How much better can you get!?! I'll tell you! They understand the roofing business through and through. This is not my area of expertise by any means; but, when I've called, they've been kind and understanding. They show up on time and have communicated with me through what we needed and all options. At a previous home, we swapped out an old nasty swamp cooler for central ac. The swamp cooler left it overwhelmingly damaged. We first turned to them for an estimate, then hired them for all the repairs. Amazing service from start to finish! When we purchased our new home, we absolutely had to have them out. Jordan came and inspected for us, then gave advice and recommended some of the great products they use. We're 6 years into home ownership and have found a great deal of peace of mind in knowing our home was cared for from day 1 and continues to be. We highly recommend Castle Roofing. They have integrity and are professional!!

Update March 2025 :
We just had Castle Roofing out for the first time, since moving into our home and their guys were efficient in setting up and getting things done. I love knowing that there is a professional and reliable company like Castle Roofing in Tucson. Knowing our roof and home is in good hands is incredibly comforting. Amazing company. Highly recommend!!

Lo mejor de tucson

They did a great job of re-roofing my house.

This is a family owned business. They take pride in their work. no job to big or to small. Reliable and best prices.

Had some roof tiles and vent tile come loose from a micro burst. Vicente had everything back in place in 30 minutes. Great service and fair pricing .

Vincente and his crew did a great job. Quality materials, on time, polite, picked up. Vincente even had an HVAC company come out to fix something else on the roof. He made all the calls and had the work done. I highly recommend Sierra Roofing.