Solar Gain

Despite a few issues with the permitting process the overall project went very well. The crews from Solar Gain were professional quality workers. They were informative and accomplished what they planned to do each day. They cleaned up daily and at the end of the day you could not even tell they were here.
Cole was great to work with. He paid attention to details and kept us informed with what was going on the what was going to happen next.
I would recommend Cole, and Solar Gain, for any solar project you may have.

We had our solar installed & turned on just over 2 weeks ago, so can not comment on anything long term yet. However, from the first meeting w our sales person up to today, we have been very satisfied with SolarGain. Our sales person—Trace—is knowledge, responsive, professional yet very friendly. He has given us great service and gotten all the info we’ve needed or asked for. He seems interested in helping his customers, not just making a sale. Zack—our project manager(I think that’s his title?) was also top notch. Quick to respond, knowledgeable, & we had our project completed in under the projected time. Johnny & his crew (installers) were so professional, respectful, knew exactly what they were doing, timely & were the friendliest work crew!! We were glad to have all of these professionals as part of our solar purchase & installation. Thank you to each of you. We will share our praises with any one who is asking about solar. Our solar is now operating & we follow the production on the app. SolarGrain is going to be coming back very soon to install a consumption CT so we also track usage.
Edit added one year later: Still Excellent!! Happy w/our decision to install solar and all interaction w/Solar Gain, since install, has been just as great as when they were trying to make a sale!! That’s great customer service

I live out of the state and needed someone I could trust to help some older relatives whose solar system had quit not long after being installed by a less-than-reputable company that had already disappeared. I spoke by phone with Bert at Solar Gain and immediately knew this was the company I wanted to work with. He was knowledgeable, professional yet personal, and thoroughly answered all my questions. Bert was also great to work with by email as I provided additional information and photos before the visit to the home.

The day of the visit Connor came out to the house, and was even a little early! Connor was knowledgeable about the system and, more importantly, he did an amazing job patiently working with an elderly gentleman with early-stage dementia. I was visiting the day Connor came, but had to meet with someone else who came to the house.  I observed as Connor treated my family member with tremendous respect and worked together with him to resolve the problem.

When I initially searched online, I found a few companies willing to work on a solar installation by someone else. To be honest, when I called for estimates Solar Gain gave me the most expensive one. However, I felt from the first phone call that this was the company I could trust with the vulnerable family members I love. After all of my interactions with them, I can now say that I have no doubt I made the right decision. Thank you Bert and Connor for all of your help and expertise, but more importantly, genuinely caring and doing your best to help my family. I am relieved to know I have a resource now in Tucson in case there are future problems with the solar power or solar water heating systems at my relatives' home.