Window Installation reviews in Tucson, Arizona
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Highly Recommend! Professional. Responsive. Outstanding customer service. Open Enclose replaced all of the windows (Milgard), patio sliders (WeatherShield), and doors (Therma Tru) at our home in the Catalina Foothills. They worked with us on choosing just the right windows and trim and paint colors. Installation was professional and timely. They made custom modifications to our interior trim and supplied an outstanding subcontractor to enlarge the patio door opening and electrical. After the job was complete, Open Enclose quickly responded to service calls to iron out all the wrinkles on such a large replacement project; happily coming back to the house several times after the job was complete to make sure everything was perfect and to our liking.
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Open Enclose did a great job fixing my sliding glass door. It's like new. On time reasonable prices. I would use or recommend them again.
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Nice looking barn doors for our laundry room and library. Easy installation. We also had a window replaced. Each installation date was confirmed and completed.
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Very professional and knowledgeable people to work with. Not to mention they actually do the job right way including stucco work. They are not one of these jump frame companies that charge more than double what this company does.
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Ian and Isaiah were on time and fixed our sliding door,did a great job. All installers did a great job, professional and courteous , highly recommended.
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OpenEnclose repaired my door sliding tracks on four doors in my living room. The service is prompt and the workers some the nicest and certainly the most efficient I have ever had. While there is a bit of sticker shock in the price, the job and the service were unexcelled.
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This was one of the most frustrating experiences I have ever had a with a company. Short story- they lack proper communication with their clients, aren't timely causing projects to be 4 months late and although Ralph, a higher up does his best to smooth things over and make things right, mistakes are made that cost the client more money, and more time. If a family member or friend told me they were going to utilize them I would tell them them to find another company. Do not recommend.
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Wonderful company to deal with. Their estimator, installation crew and office staff are a joy to work with. Very professional installation and stucco crews. Everything was done on-time as promised. 5 stars +!
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I had a great experience with Jeramy and Carlos. They had great attitudes to serve and make things work properly. I highly recommend thes two men!
Thank you, Open and Close! -
Very good experience here from the initial calls, through measurements, and install. Would highly recommend Open Enclose for all services. Have to also highlight Angel and Carlos from the install crew. They were on time, professional, took their time to ensure the job was done right and left the place immaculate! Hard to find an install crew as high caliber as these two guys, very impressive!! Thank you!
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OpenEnclose were quick to respond to my inquiry, quick to provide an estimate of cost and delivery date, and fairly efficient at the full process including installation, which happened on the date originally discussed. While the installation of a single picture window is not a complicated task, I will say that I have no complaints with the work or process of OpenEnclose and would return to them for future needs. I will admit that the costs of this (and similar improvements) is a hard knock to take these days (inflation seems out of control) but I can't fault OpenEnclose for that. Cheaper to do it yourself but this was not an option for me at this time. So, if the cost is within your budget I do think you're going to be satisfied with the experience.
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We love, love, love our new door!! Working with OpenEnclose was a bit challenging. Great people! But there was a lack of communication on their part. A few adjustment issues afterwards but for the most part they came back out a couple times to complete things. Kudos to Dan the doorman! He and his team worked to get it in just right! Did I mention we LOVE our door?
UPDATE: 7 months in… did I mention we LOVE our door? Especially now with cooler nights we can open those sidelights and let the cool air in. We are considering changing out another door for the same thing and will go back to Open Enclose because the install was near perfect. Wahoo! Go see them if you want a secure, beautiful door installed to near perfection! -
Wow! This locally owned company knows product, service and installation. Each phase- explanation of products/bid (best by far), measurement, installation, stucco work, paint touch-up- was done with meticulous attention to detail and courtesy toward me. I couldn't be happier and would highly recommend!
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salesman knowledgeable and helpful in determining suitable window and door options. technician made precise measurements for doors and windows. office kept us notified on progress of order. efficient and tidy installation of windows and doors. timely answer to all our concerns by office staff, sales, and technicians. stucco work around newly installed windows and doors was an excellent match to existing exterior stucco. in general a very professional installation. we have used Open Enclose in the past and will use them in the future.
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Ian came to my house for a service call. He was prompt, kind, and very helpful. I use OpenEnclose for any window and door needs. They have fantastic employees providing the best service. Quality of material is excellent as well.
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I recently had new windows installed by Jesus' crew at Open Enclose in Tucson, AZ. The team was amazing—thoughtful, careful, hardworking, and polite. The windows look awesome -- see attached (there is still some stucco repair work to do). I am completely satisfied with their work and would recommend this business without hesitation.
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We recently had a custom front door installed and could not ask for a better installation crew. Xavier and Junior were professional, efficient and left us with a beautiful door and NO Messy cleanup. We can't be happier with Open Enclose.
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This is the 2nd time I had them install windows. I had them replace 2 solid windows in my bedroom that didn’t open to windows that will open for ventilation. This was not as big as my first project, the insulation crew was sloppy, leaving trash everywhere. Left the gate open and my dog got loose. Called the office and said they would contact the installation crew supervisor, he showed up a week later. Not sure why the level of service has changed. First install of 6 windows went perfect and quality of work was much better.
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Open Enclosed has done work for me on two occasions. This time I upgraded my front door to new and pretty. I also so installed a 3 glass panel leading into the backyard with a new screen door. The work is always impeccable. I also their effort to work within my budget.
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We used Open Enclose to replace 3 custom upper windows. The estimate process was informative and thorough with a very smooth installation process once the windows were ready. Kelly and Mike did a very good job of installing the very high windows and partnered well with our roofer to ensure the windows were sealed properly (where we had previous leaks with the old windows next to the roof line). They were recommended to us and we would highly recommend them to anyone looking to replace existing windows.
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New door is great but service has been less than good. They told me when they came out to sell me the replacement door that they will be able to match the siding and blend in the color. They would paint enough of the wall so if there was a difference it would not show. After 6 months on the second try they did the Stucco better but still a line. The color does not match and I have given up. They are suppose to be locally owned, but you can not talk to the owners. I talked to the manager who came out and he basically said that it is a patch and will always be noticable. If I new that I would not have replaced the window with a door. Devalues the house when you look at it. Will not use them again.