Home Services reviews in Hot Springs Village, Arkansas

Nice family man, honest, multi-talented & fair prices.

Tyce's good people hard worker employees are very kind they do the job I do the job right the first time I'd use them again and again and again

Called Tyce to get some tree's trimmed and stuff. Got a good price and he did a great job! I would definitely recommend!

Tyce is one of the nicest guy's you will ever meet. and one of the hardest workers you will ever come across. I highly recommend him for any work you need done....

Skie was right on time, extremely pleasant and didi a terrific job

I can depend on the cleaning service provided which is always done very well. Plus the communication from the office if the service provider cannot come on the appointed day or if a change is necessary in the schedule. This is appreciated very much.

Unfortunately out of the three times my parents had a scheduled cleaning they did a poor job on the first visit and cancelled on the other two, with one visit having little to no notice. I have a Mother in the hospital and my father has dementia and we clearly stated we needed some consistency with he visits. Incredibly disappointed by the level of care and service.

We owned a professional residential cleaning company where we just moved from. I can honestly say, Amber did a great job. I'd love to have her as a training instructor. We received a more than fair price for the work and the owner, Bob Hebert, came and explained their service and gave us a quote on site. I highly recommend Village Housekeeping! Greg A Ford. HSV

Although I cannot comment for the type of cleaning this company offers, I can definitely comment on the lack of responsibility, accountability and inability to even show up!

My husband had reached out and spoken with Bob (the owner) and met with him at our rental house to go over his company coming to clean our house. They set up 2 different appointments, one for yesterday, Friday the 23rd and another time for August 2nd. The appointment for yesterday was easy, the house is already clean we just wanted it to be given a quick once over prior to our guests arrival. After my husband meeting with him Monday I had also emailed Bob and reminded him of Friday, I then spoke to Bob on the phone and he said yep either him or his assistant would be going by. Not sure why they wouldn't send a cleaner, but I'm assuming just because it would be minor little things if anything. He assured me he knew and that him and my husband had already spoken about it. Now, fast forward to Friday, my husband sent Bob a text to see when he might be going to the house, no response. At 6 my husband then calls Bob, who tells him he got busy with phone calls and just forgot, he even had a reminder set, he just forgot. (This would have been our very first appointment with him or his company, so this was just unbelievable or acceptable.) He then proceeds to tell my husband he would stop by the next day, Saturday to check on it before our guests come. He tells him if he sees anything he would contact my husband. Now, what exactly will he call to tell us? We live hours away, why wouldn't he address the issue? Isn't that what we would be paying you for? After this I was done, if you can't show up for day 1 then there is no need for a day 2, clearly this company is unable to stick to schedules.

My husband then reaches out and let's Bob know we will be terminating our contract with his company and we will not need him going forward. My husband text him a little before 7pm letting him know, and emailed him. At 10:50pm Bob finally responds... An apology? Nope! Understanding of our frustration or concerns we would have with his company? Nope! Instead came across rude and basically made it sound like we should feel bad that he had a busy day! Listen sir, the lack of professionalism or accountability is horrendous!! I would absolutely not recommend this company to anyone I know or meet. Atleast not if you want them to show up.

I have attached a screen shot of the conversation, this way hopefully noone else has to go through this situation.