All reviews for Daniell

Generator monitor said call service center to check a malfunction. Called Daniell to get help before the nasty storm hit. Richard came out and spent time checking the system and found a loose part which he tighten down and cleared the problem. They were prompt and efficient responding to our need. Highly recommend their service.

I called this company because my mom’s heat stopped working and I’m so glad I did! I spoke with Misty and she was wonderful! She made booking an appointment so easy. She’s definitely a keeper! She’s so sweet and easy to talk with. I believe Cole was our tech and he was wonderful as well! I will also choose Daniell Heat and Air for all future appointments!

Zackery Hoskins flushed out my water heater today. He did an excellent job. Very professional, communicated well and knowledgeable. Will have Danielle back again

I talked to Daniel's Heat & Air plumber, Eric Turner, about our not being able to get hot water for 5 -7 minutes (water running for that long), so he suggested that we consider adding a circulation pump in our back bathroom. He installed the device professionally and was very nice. Now we have hot water within seconds and has been worth every penny! Very happy customer!

Daniell H & A are very through when they give your system a tune-up. Their service goes above and beyond and they check for anything that needs to be addressed in the near future. The service man Jeff was very knowledgeable about the systems function. I would recommend their service to anyone.

Professional, friendly service from scheduling to maintenance completion. Jeff (tech) was thorough with the cleaning and knowledgable about potential upgrades that could improve the air flow quality and longevity of the system. Pricing was communicated clearly before any work was done. Great customer service by office staff and tech. Highly recommend!

The services received were very thorough and detailed. Technician answered all questions and provided direct feedback. The scheduling initially was an issue but was resolved by someone with providing great customer service in mind.

My dad’s lake house has an old unit. The air was working fine but the heat wouldn’t come on. I contacted Daniell Heat & Air and they charged me $87 just to come look at it. The Tech, Cody said the heat exchanger was bad and tried to sell me a new unit. He said it would cost around $17k because he would also have to put in new ductwork because new units can’t operate off old ones. I told him I just wanted to replace the heat exchanger for now. He replaced the heat exchanger and showed me pictures of how dirty the unit was. He said he would clean the unit today and twice more throughout the year for $225. He only cleaned the coils today and there is still a lot of debris inside. After charging me $3,976.60 he said the pilot light was messed up and it would be an additional $1,164.83. As the price was continued to grow he started talking about financing. I am now out $4k and am in no better shape than when we first started. The whole experience felt like a car mechanic who keeps finding more wrong to jack up the price. Learn from my experience and stay clear of this company.

UPDATE: Brandon and Jason showed up today and adjusted the pilot light and installed a new part at no cost. Since they come to make things right I will give a higher rating. Thank you Brandon and Jason.