Electrical reviews in Malvern, Arkansas

Steven came quickly to help me with my needs & soon got dark. His boss Shawn came out to help get the job done being that I didn't have any electric on & it was real cold out. This was 31 Dec. New Years eve! They did an amazing job & did what they said they'd do. I'm so thankful.

Shawn Ross and crews were always prompt and on time. They finished and clean up everything before leaving. They were also very courteous, respectful, and diligent. When we have a problem with the dishwasher, even though it wasn't Ross's installation, he promptly came over to help. This is the kind of help you should hire. If you ever need electrician, make sure you think about Shawn's company. You won't regret it.

Ross Family Electric is amazing! Honest, fair and communicative about everything. Attributes that can be hard to find in a good electrician were just normal practice for Ross Family Electric. No hidden fees after the initial quote. Did absolutely everything on point and in a timely manner, and very communicative about thier time line. The hung new LED lights for my commercial space along with some other small things. I will definitely be using them again when needed and you should too!

Shawn was excellent! We work out of town and can't get home until after 6pm. He worked with our work schedule and was on site the same day. Also, they offer a great military discount! We'll make sure to call Ross Family Electric for anything we need in the future.

After a sudden storm knocked out our electricity, Shawn was the first to respond to my call for help. He and his assistant spent the greater part of the day here, and only charged for the emergency call-out.
We asked him for an estimate for some much needed improvements both inside & outside with lighting, and we were very pleased with the pricing & efficiency of their installation process. Everything was explained, demonstrated to our satisfaction, and they cleaned up thoroughly before leaving. You’ll enjoy doing business with Ross Family Electric.

Shawn and crew were on time, friendly, knowledgeable and fast. Made repairs and cleaned up after themselves.

Will certainly use the Ross Family Electric group for any future electrical or lighting needs.

Great job done by Jared and Justin! I am thrilled with my new lights and fans!!

Had a great experience with Ross Electric. Our problem was resolved in both a friendly and professional manner. Months later called them with a different issue, and after asking a few questions concerning the problem we were having, it was determined that it was a “user error”and would not be in our best interests to pay for a service call when changing what we were doing should resolve the issue. We really appreciated their honesty and willingness to save us some money! Thanks!

I asked them to come out and complete the wiring on a building another electrician started but never finished.
In spite of walls in place, they ordered all the light fixtures, came in, got it all done and set up all of the fixtures for the entire business as well as installing the ceiling fan with lights.
They also installed all outside fixtures. This may seem small, but when you have to locate all the wires when you didn't install them, it's no small issue!
I was impressed with their technical expertise, swift work, and attention to detail.
ROSS FAMILY ELECTRIC is awesome! I highly recommend them!

Kasey

We had "Ross Family Electric" do some work for us today and I will say I highly recommend this company for any and all your electrical needs. Shawn was very professional, he explained what needed to be done, gave us an estimate and went right to work. The final price was even cheaper than quoted. If you want a professional job done, and done right you won't go wrong using this company.

Had them do two outside plugs. The price, the customer service, and the work was exemplary. I will definitely use them again.

We have used Ross Family Electric several times in past. Shawn and his teams are always professional, punctual, and throughly communicate from scheduling to job completion. Highly recommend for any electrical needs.

Shawn and his apprentices are the best. They are so polite and professional. Our house was a disaster. They fixed every single problem on budget and in the allotted time frame they set. They were on time, called to confirm appointments and extremely easy to communicate with on any questions we had. We will absolutely use them again.

Another amazing experience with Ross Family Electric! Came in to give a quote, gave us some additional ideas and Shawn and his team came in and handled it all in one day. Definitely our first call when any electrical work needs done.

Shaun, Steve and Jared came to fix my electrical issues today. They called before they came and showed up on time
As most people think when they have multiple issues...it's going to cost me a fortune. They charged by the hour plus materials. They worked quickly and were able to solve about 6 problems. They had to go up into the attic and trace wires. I was shocked at how quickly they located all the issues and fixed them all in 3.25 hours. I am so grateful to them especially Steve. STEVE did most of the work, he worked very fast and was definitely an expert. They were also very clean and tidy. I am very grateful for their awesome work and their professionalism. If you need an excellent electrician at a reasonable price, Ross Family Electric is the place to go.

Even though I called after hours, Ross Family Electric arrived to help us with our emergency in 30mins. Shawn Ross II addressed all of our concerns, was very thorough, explained everything including what had happened, why, and the steps he was taking. He was friendly, reassuring, and had things fixed very quickly. The price and service was excellent and far exceeded my expectations.

I have used Ross Electric on several occasions. Good work. Very professional with fair pricing. Will not do it outside of code!!

5 stars is really not sufficient for this business. They deserve 10 to 20 stars. My water heater was wired incorrectly by a family member and caused a short on my main breaker panel. Ross Family electrical main concern was our safety and went above and beyond to make sure we were back to full functionality. I will highly recommend them to anyone. They are definitely worthy of any great service recognition that may be available

They were incredibly kind and helpful every step of the way. One of the projects was much simpler than anticipated and they offered to help me hang my ceiling fan. I am incredibly grateful for the work they did. They were efficient and communicative. I highly recommend them and will definitely use their services again.

I had heard about Ross word of mouth from other contractors and they didn’t disappoint at all. Sean, Steven, and Jared all came to do various things around my property and they did great job with everything. Not only did they do excellent clean work adding switches, wires, and lights but they were also able to troubleshoot and fixed several electrical issues I had been dealing with for some time. They provided some great ideas using their knowledge and experience. They cleaned up their mess afterwards and gave me a fair price for the work. I will definitely use Ross again and would recommend them to anyone needing great quality electrical work with a fair price.

Ron

I have had these folks do electrical work in my home on 3 different occasions. Based on my experience I would recommend them without hesitation! They are prompt, keep you informed, very considerate of your home, fair priced and thorough! The lead electrician was Jerimy, who respectfully guided two hard working but less experienced men. I would welcome any/all of them to my home again. It is nice to do business with humble professionals!