Advantage Service Company HVAC

Advantage has been our HVAC company for over 10 years. Annual preventive maintenance and numerous other repairs have been done flawlessly. They also do plumbing repairs, hot water heaters, give 'em a call !! Just a couple shout-outs. Patrick, fantastic fellow, retired. Shawn, another star performer, promoted. 2 years running now, we have had the pleasure to work with Gerrett. Conscientious AND knowledgeable. 2 great qualities in ANY service & repair technician.

I had them come out to service my heating unit on last Thursday or Friday. They completed the service. They found a couple of issues they told us about and said it should be fine and we can have the repairs done in the near future. It completely stopped working on Saturday. We changed the thermostst and filters still wouldn't work. Monday I called to see if they could send someone out she stated we'll charge if we have to come back. Which was fine and I expected that. I was wanting to proceed with the repairs and also asked if they would send someone out to give an estimate on a new unit altogether. They said they would prioritize getting someone out and that didn't happen. Two days later they called to say someone would be out right then if someone was at home. My Husband told them we had already purchased a new unit which we had we went through a company who prioritized us and made us feel like we mattered and that our money was good. Needless to say they missed out on thousands of dollars being rude(whoever the lady is) and treating us as if we couldn't pay.

We had a special hot water heater that had to be replaced in a difficult to access place. The Advantage service man did an excellent job of taking care of all the adjustments to fittings needed to accommodate the new tank and worked quickly and accurately.