CAT Exteriors

Painting!!Marketing manager,Ty Brooks came to the house, we spent 5hrs with this man.He said he would be out to check on everything and put a sign up in the yard. Didn't happen. Tim&Vince for color of the paint. Painter's came to do the house. Trim ok house wrong color!!! Painter Bruce called Vince, they were told to paint it anyway. I have been trying for 5 weeks to get it changed no luck.

I decided to call someone else out to tell me what's wrong. Apparently I need a transducer. He told me he could fix it but the bigger problem is that a new furnace is recommended because the furnace that CAT Exteriors installed is not authorized to be installed in my area. It's more for the southern California area not inland Empire area. He was like I'm not sure how long it would hold up if he replace the transducer. It's going to keep going out. I gave them a call only to be transferred to different departments and then I was given a number only to leave a message because no one answered. Now I'm sitting here in this cold weather with no heat because of this issue. Lifetime warranty my butt. It's no wonder why they filed bankruptcy.

honestly, I have to say I regret getting involved with this company. They did replace my windows. They're super expensive. They did do my air conditioner. In the interim. I get these phone calls from the most unprofessional people that don't listen and only want to come out and do more despite what you may have to say for my air conditioner I was supposed to have some maintenance done every six months, but they only had one man to do it and he was too big to fit into my attic so he could not come and service my air I was told to find someone else to do it at a higher cost than what they would supposed to pay me in my maintenance so I would do my research before using this company. The work and quality is good. I will say that, but they could do better on their professionalism and their follow-through is pretty weak.