Monarch Home Services - Bakersfield

They are a rip off company. We thought they would be a good company because they were associated with Costco. But didn't find out how wrong we were until we paid through the nose for our new units. Also, always trying to sell something you don't need when they come to do a service. When we were having an issue with cooling, they tried to sell us on replacing our entire duct work. Seemed fishy, so we got another quote from a reputable longstanding local firm. Didn't tell them what Monarch said. The other company quoted us a fix that was 10% of Monarch's. Extremely important to get a second quote before using them. Also, important to tell them about taking you off their call list or the texts, emails, and phone calls will be never-ending year round.

Just had Kenneth and Bailey (hope I spelled his name correctly) service my HVAC unit for my home. Both individuals were highly respectful, knowledgeable and had no issues dumbing everything down for me. Service was excellent, team members were excellent.

Alex Rutledge took the time to find the problem and went the extra mile to make sure that we didn’t get charged any additional money. he was friendly, knowledgeable, and very helpful! My wife and I would definitely recommend him and Monarch Air.