All reviews for Napoles Heating & Air Conditioning

I called many A/C contractors in Bakersfield. Napoles A/C was the only one to respond to my phone and emails in a quick manner. Napoles showed up fast after I spoke on the phone with them. They diagnosed the problem and had it repaired in a few hours. They also cleaned my unit. The weather is in the low hundreds, so I was appreciative of the speedy service. The best part was the customer service. They really seem to care about and value their customer’s feeling. They answered all my questions and concerns.
I highly recommend this company.

Called Carlos for A/C service. He was on time and very professional. He is the honest person I have seen in this business and very good at his work. Because of his honesty I will call him when needed.
TJ

Carlos was great! Attentive, responsive, and professional!! I even hired him to maintain my unit for me every 6 months. He is most definitely a trusted worker who takes pride in his workmanship. Five star rating for me and I will definitely recommend him to my family and friends. Thank you! Carlos. I’ll be seeing you soon because my service is due soon 😆

Carlos is very professional and produces high quality work. He's an honest guy and provided me with excellent information about my A/C.

Carlos is professional in his work and shows up when he says he will. Resealable competive pricing with the market. He is very knowledgeable about the industry. I would recommend him and his work.

I called Carlos at 630ish and he was more than happy to help. He showed up and stayed late making sure to do a thorough inspection. He even took picture of the reading from his meters to insure a proper inspection. I couldn't have asked for a better HVAC tech. He took pride in his work and earned every cent. I will use Napoles for my HVAC need for along as I am in bakersfield and you should to.

I have used Carlos for all my HVAC repairs and service for over 20 years. Wether its a breakdown in the middle of the night or just preventative Carlos provides fast excellent service. I highly recommend Napoles HVAC to anyone who wants great reliable service. 5 star service every time.

I will be recommending Napole’s to anyone who needs service, repair or replacement. They were very professional and responsive. They came out and gave us our options of repair or replace. They took the time to explain what needs to be done and our options. We decided to repair, once the parts were in they installed the next day. Previously two companies looked at it and we were told we should to replace it . The unit is not even 10 yrs old.They were supposed to call back with repair and replacement options. We never heard back from either company . So happy with Napole’s service and knowledge

Great experience with Napoles Heating and Air conditioning. Carlos was quick to respond and provided same day diagnosing literally within a couple hours. Showed the before and after comparison pictures of his work. Very knowledgeable in his area of expertise and trustworthy. Definitely recommend.

Fast and efficient. I was able to get a hold of someone the same day that I started having issues with my air conditioning. The guy that came out ensured my AC was fully working before leaving. Really appreciate the sense of urgency to help me. Thank you.

Highly recommend! Carlos was very responsive and helpful. I really appreciated the extra effort put into explaining the condition of my a/c unit and the options available.

Carlos provided exceptional service and had great communication throughout. He is very knowledgeable and his experience is noticeable through his work. Highly recommended!

I would like to thank Mr. Carlos for doing such a great job in doing repairs and maintenance on my HVAC. A very professional and knowledgeable person who explained well the problem and gives best options of solutions as well as helping out the ways to get a better deal when it comes to pricing. I highly recommend him with a rate of 10/10.

Excellent and professional service! I had some issues with my AC unit, and Carlos promptly responded to my needs, checked out my system, and fully serviced my AC unit. He is very knowledgeable and was very thorough when explaining everything that was going on with my unit. He takes pride in his work and provides an honest excellent quality of service. The price was reasonable compared to others. I was so pleased with his service that I called him for a different issue a second time. We will continue to use his business, and I highly recommend Carlos for all of your AC unit needs. I don't hesitate to refer this company to my family and friends and will definitely be calling back for any future services. Having that one person you can trust when dealing with stressful situations regarding the AC unit gives you peace of mind, so I genuinely appreciate Carlos' attentiveness and honest work.

Carlos is very professional and honest man he charge resonable price for repair AC and heat. good thing i like he is very punctual . Last year 2022 he help me in summer to fix my AC and in winter 2023 he fix my heat. I higly recommend Carlos please call him for all your Ac repair.

I would not waste time and money elsewhere for my AC service. Carlos, is honest, reliable and most Importantly always responsive. Reached out to him late for one of my properties and he showed up in no time. Will be recommending him for all my friends and family. Thank you Carlos 🙏🏻

Carlos was very responsive and professional. I called on a Saturday evening and he was able to get to us Sunday morning. He diagnosed the issue and had the part we needed on hand. AC is a necessity in Bakersfield and he got ours up and running quickly and was affordable.
Saved the day! Thank you Carlos!

I was very satisfied with this HVAC technician Carlos Napoles. He did the step by step process of repairing my heater furnace. He answers all my questions and explains the issue very clearly. I would strongly recommend this HVAC technician. His pricing is very fairly.

When my HVAC unit started malfunctioning, I attempted to troubleshoot the issue myself. However, I soon realized that I needed professional help. Not knowing who to contact, I searched for HVAC repair companies online. Among the multiple options that appeared, I decided to call Carlos. I am grateful that I did because he efficiently restored our unit to working order.
Carlos demonstrated his expertise and proficiency in repairing HVAC systems at a reasonable price. He not only fixed the main issue but also cleaned the unit and addressed other minor problems. His professionalism, humility, and commitment to quality work were evident throughout the service.
Upon completion of the job, Carlos showed me photos of the work he had done, shared valuable maintenance tips, and recommended ways to enhance energy efficiency. His extensive knowledge and willingness to answer questions instilled confidence in his ability to handle any future HVAC issues.
Thanks to Carlos, I now have a reliable contact for HVAC maintenance and repair needs. I wholeheartedly recommend him to others based on his exceptional service and expertise.

Carlos showed up and saved us from the summer heat on short notice. He was very professional, explained what was wrong and told us what he did to fix it. His price was reasonable. I would definitely call him again and recommend him to anybody that needs his service.

Carlos is super honest and knows his field well. He worked on my AC last year and I just referred someone else to him. He takes photos and provides you with the details. He's fantastic, look no futher.