Home Services reviews in Beverly Hills, California
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Our carpets and rugs were meticulously cleaned by HILLS CARPET&RUG CLEANING, and the task was accomplished in just a bit over two hours. The two specialists, Charles and Jerry, were professional and thorough. They made sure everything was spotless before they departed. I am extremely content with the carpet cleaning service they provided in Beverly Hills. Thank you.
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Charles did an outstanding job! He was honest and amiable from the get-go. His knowledge of the carpet cleaning process and the products utilized was quite extensive. Before he started, he gave us a detailed breakdown so we knew what to expect. The result in our Beverly Hills home was simply superb!
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Carpet cleaning and bathroom floor, tile and grout services in Beverly Hills were done exceptionally well. I've had my carpets cleaned multiple times, but none could match this experience. Jerry was meticulous and made sure to explain everything. The outcome was outstanding. I would definitely recommend this family-run operation.
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Charles was exceptional. He was super professional yet easygoing. He addressed all the inquiries I had and managed throughout the house with caution. My carpets now look outstanding and I’m certain my duct/vents do too, thanks to HILLS CARPET&RUG CLEANING. Charles also took the time to greet my two dogs and checked on them throughout the process to give them some attention. Thank you!
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Charles showed up at my Beverly Hills location and displayed exceptional professionalism. He was polite and took the time to ensure both my partner and I were fully aware of the required carpet cleaning processes. He also outlined HILLS CARPET&RUG CLEANING's strategy. They offered us a quote and carried out the carpet cleaning tasks with accuracy, cleaning up afterwards. I would gladly get in touch with HILLS CARPET&RUG CLEANING again and suggest their services to others.
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Jerry and Pedro from HILLS CARPET&RUG CLEANING were consummate professionals. They thoroughly explained the carpet cleaning services they were providing and also detailed potential services we might need in the future. The results were even better than we had anticipated. Although I'm not familiar with how other teams operate, I would wholeheartedly recommend Jerry and Pedro. They performed outstanding work for us in Beverly Hills and were extremely amicable!
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We were new clients of HILLS CARPET&RUG CLEANING, recommended by a friend. Pedro, who came to offer us a quote, was punctual, affable, and polite. He responded to our queries regarding the cleaning procedure and provided valuable advice. He also gave us a comprehensive, detailed quote. We chose to have our upper floor carpets cleaned first, and if satisfied with the results, we would get the lower level done later in the year. Jerry and Wayne, who cleaned our carpets, were thorough and did an impressive job. They tidied up after themselves and were very quiet, thoughtful, and courteous. It's been about a month and a half, and the carpets continue to look and feel amazing. There's no soap residue left behind from the cleaning procedure to attract dirt and grime. We're genuinely delighted and intend to get the lower level cleaned once the grandkids head back home after the holiday season. Wink, wink!
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Jerry and Charles from HILLS CARPET&RUG CLEANING were exceptional! I'd never had our carpets cleaned in Beverly Hills, so naturally, I had a myriad of inquiries. They were incredibly patient, spending plenty of time to guide me through the entire carpet cleaning process. They displayed the highest level of professionalism and respect.
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I've been a loyal customer of HILLS CARPET&RUG CLEANING for many years. Charles and his team have consistently been exceptional in their honesty and quality of work. Recently, I faced the daunting task of moving without any personal help. Upon contacting them, Charles immediately started devising a plan of action and a feasible payment plan. As a visually impaired customer, I am always cautious about inviting workers into my home. Questions like 'Are they trustworthy?', 'Will they be honest about their work?', 'Will the outcome be as promised?', 'Can I trust them not to misplace or take anything?' often cross my mind. However, with Charles and his team, these worries are non-existent. Contrary to popular belief, disabled people don't always have someone to accompany them. But with Charles in my home, I feel secure. His work has always been praised by visitors. Nothing ever goes missing, and he always ensures that everything is put back in its place, which is crucial for someone with visual impairment. Charles even helped me settle into my new home in Beverly Hills. He took the effort to arrange things so I could easily find them. He even assisted in stocking my fridge and ensured that I was familiar with the layout before leaving. He always takes the time to explain what he's going to do, how it's going to work, and ensures I understand everything before proceeding. Being a tenant, there are certain things you can do and certain things you need permission for. Charles, with his knowledge about these matters, has always ensured that everything is in order before starting the job. He's an incredible person and very understanding. I would recommend him to anyone, anytime, and anywhere! If you're looking for a reliable carpet cleaning service or need assistance with moving, don't hesitate to give them a call. You'll find your project completed before you even realize it's started.
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HILLS CARPET&RUG CLEANING dispatched two very polite guys, jerry and charles, to a residence in beverly hills where they successfully removed an old pet stain. the carpet now looks as good as new! their level of communication was impressive, they arrived exactly when they said they would, and their professionalism and friendliness were top notch. they did an excellent job and i was thoroughly impressed. they managed to complete their work in under an hour. i'll be suggesting their services to anyone in need of carpet cleaning. it's worth mentioning that they use all-natural, toxin-free, and pet-friendly products. i couldn't be happier with the results of their work!
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the team at hills carpet&rug cleaning is fantastic! i hadn't heard about them before, but i found them when i needed a carpet cleaning service nearby. they were really close by and helped me out without charging anything. jerry gave me helpful tips on how to keep my carpets clean and even offered some free cleaning supplies, with the hope that i’d become a regular customer—which i definitely will! later on, i came back looking to buy more products, but charles suggested i didn’t need to spend extra money and gave me great advice on the best way to get my carpets clean. once again, i didn’t have to pay anything! i really appreciate all the free advice and help. i’ll always use their service as long as i have carpets!
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Absolutely phenomenal from the get-go! The client assistance from the carpet cleaners was top-notch, knowledgeable, neat, and on time... the list could go on! Our carpets look even better than when we first relocated to our Beverly Hills home 14 years ago! The carpet is invigorating and smells fantastic! Every penny was well spent and we're so grateful. Wayne and Charles delivered the most superb carpet cleaning encounter we've ever had!
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Because of all the recent rain, our basement in Beverly Hills flooded and our carpets really needed help fast. Wayne came quickly to check everything and gave us helpful advice and tips so we could save our carpet instead of replacing it. He used his equipment to remove as much water as possible, then set up fans to dry the floors. After a couple of days, he returned to clean and deodorize the carpets. He was flexible with our schedule and the price was very reasonable. I would recommend their carpet cleaning services to anyone who wants great results for a fair price. Our carpets actually look better now than they did before the flood!
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HILLS CARPET&RUG CLEANING has been my reliable source for the care and cleaning of my two antique Turkish silk and wool carpets. What I appreciate the most about their service is the attention to detail and the tracking system they utilize to ensure my rugs are monitored throughout the cleaning process. Recently, an unfortunate incident of extensive water damage in my home left my furniture and carpets in a state I believed was beyond repair. Despite my concerns, I reached out to the team, and their response was incredibly prompt and supportive. They quickly collected the damaged carpets and furniture, assessed the extent of the damage, and proposed the most effective repair strategy. They then executed exactly as they promised, restoring my items to their original condition! Pedro was a great help with my insurance claim, supplying all the necessary paperwork promptly. Jerry kept me in the loop throughout the process. The collection and delivery of items each time was smooth and hassle-free. I've always been a loyal customer to HILLS CARPET&RUG CLEANING, but this recent experience prompted me to share my positive experience. For anyone in need of carpet or furniture cleaning services, I can't recommend them enough. My carpets are looking stunning again, and I couldn't be a happier customer!
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fantastic job! gave our dirty carpets new life. we had pet stains, vomit, urine, and very dirty high-traffic spots that i thought were hopeless. i was unsure at first about trying the deep cleaning with special rotary brushes and stain treatments because the price was more than i expected, but this is hands-down the best carpet cleaning i have ever seen. charles and his helper were 100% professional, explained their recommendations clearly, and gave an upfront estimate, which matched exactly what i paid. they took their time and made sure the carpets looked great. i'm really glad i chose the deep clean option. i can’t believe how clean everything is now. i will definitely use hills carpet&rug cleaning again and highly recommend them.
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I use HILLS CARPET&RUG CLEANING often for my carpet and upholstery cleaning. Instead of buying new furniture, I had Jerry come over and work hard cleaning my old furniture, and it turned out looking great. I also had a mattress with stains, and after cleaning, it looked almost new again. They are honest about which stains they can remove and always explain everything before starting. The team is very professional and their prices are fair. Whenever I need carpets, upholstery, or mattresses cleaned, I always think of them. I also like how they keep in touch with customers and make it easy to schedule appointments by text, which is perfect for my busy schedule.
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When I called for carpet cleaning in Beverly Hills, my carpet was in terrible shape. With our Golden Retriever and grandkids, there were stains everywhere. We thought it couldn't be saved, but I just wanted it to be clean, even if it didn't look perfect. Jerry, who answered my call, promised to do everything he could. He went above and beyond—now our carpet looks brand new, with every stain completely gone! He also cleaned an old upholstered footstool I was ready to toss, and now it looks fantastic. The prices were very reasonable, Jerry was right on time, friendly, professional, and worked really hard to make everything spotless. He even left us a couple of small bottles of spot cleaner that work like magic on any little messes. I highly recommend this carpet cleaning service—they've definitely earned my business!
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Reaching out to the carpet cleaning company by phone was simple and enjoyable. Pedro, the technician, was very thorough and friendly throughout the process. The carpets were cleaned well and smelled fresher, and Pedro made sure everything was done with care. I liked that they let me know in advance that vacuuming isn’t included, so I could do it myself before they arrived. Any marks left on the hardwood floor from the hoses were easy to wipe away with a damp towel. Overall, I was happy with the service and how my carpets turned out.
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I have been buying, renovating, renting, and building houses for many years, and HILLS CARPET&RUG CLEANING has always been my top choice for carpet cleaning. From the first time I met Charles and Patricia, I was impressed with their fair prices, reliability, and the way they stand behind their work. Once, when there was a problem with a type of carpet I selected, Charles made sure the team replaced it with better quality carpet at no extra cost. That kind of service is hard to find these days. Patricia and Maria have helped me schedule many carpet cleanings, water extractions, and rug services, always making sure everything was done right before move-in dates or closings. Charles even came out to a new property to try and remove tough stains and clean the garage floor. Their service really lives up to the name. I appreciate everything they have done for my business and look forward to working with them for many more years!
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Just had my carpets cleaned by Jerry from HILLS CARPET&RUG CLEANING. This team of carpet experts was excellent in every way. They cleaned a small 5 x 5 spot first to show what could be done, and I was immediately impressed. What a huge difference! I quickly scheduled the full cleaning, and they arrived right on time. The job they did was amazing—the change in my carpets was incredible. Even though I had tried to clean my carpets myself with a steam cleaner, having Jerry do it made all the difference for my white carpeting. They refreshed both my Berber and standard pile rugs, leaving everything looking fantastic. I will definitely use them for all my future carpet cleaning needs. I was thinking about replacing my carpet with tile, but now I don’t need to, because my carpets look great. I am so happy!
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i am so happy with the carpet cleaning service i received. charles showed up right on time and got started right away. he stuck to the price he gave me over the phone, but because the carpet cleaning was so good, i decided to tip him extra. he even helped move my couches, which was a huge help since i couldn't do it myself. charles was really friendly and you could tell he enjoys his job. the cleaning was fast, only about 45 minutes, and chatting with him while he worked made the time pass quickly. my carpet looks brand new now. he removed all the stains, even the old juice spots and other marks. i am very satisfied and will definitely call again for my next carpet cleaning.