Best AC Repair & Install Company

As a new homeowner in Burbank, I found myself struggling with an electric furnace after moving from Maine, where I'm more familiar with boilers. When the unit started making odd noises and malfunctioned, I reached out to Best AC Repair & Install Company for assistance. The person who answered the phone was pleasant and promptly scheduled an appointment for that day. The technician arrived on time, examined the furnace, and determined that a fan motor replacement was necessary. However, he initially brought the wrong-sized part, but quickly retrieved the correct one and installed it efficiently.

Although I noticed some issues persisted after the initial repair, I contacted Best AC Repair & Install Company again. This time, the technician revisited my home, double-checked the work, and discovered that the control panel was set for gas instead of electric. He corrected the settings, ran additional tests, and ensured the furnace operated flawlessly. The technician also provided valuable tips on maintaining my unit, given my previous experience with boiler systems. With this service, I'm now confident in the quality of their work and feel satisfied with their expertise.

The repair technician was courteous and competent throughout our heater installation. They assisted with setting up the weekly timer on the system above my bed. However, after the work was done, we experienced a persistent humming noise from the unit at night, disrupting my sleep. The hum wasn't audible during the day, but it became noticeable in the evening. I'd appreciate it if another technician could follow up and resolve this issue as soon as possible. Despite the remaining problem, the team's service has been excellent, and I'm looking forward to having it fixed at their earliest convenience.

I'm extremely satisfied with the heating service I received from this company. A thorough written estimate was provided promptly after visiting my home, allowing me to address any questions or concerns. The technician's responses were clear and timely, making it easy to move forward with the proposal. To accommodate my schedule, they worked together to find a suitable repair time.

On the scheduled day, the technician and their team arrived exactly on time, taking care to protect my flooring with clean tarps as they worked. Their efficiency was impressive as they dismantled the old heating system and carefully removed the components. Throughout the installation process, they remained focused and ensured everything was set up correctly, including a new thermostat. Additional outdoor work involved constructing a new base for part of the system.

By afternoon, the new heater was operational, and further checks confirmed its functionality, airflow, and temperature control. The team also cleaned up all trash and tarps, vacuumed the area, and left everything tidy. The next day, the technician handled warranty paperwork and provided confirmations, which I received promptly. Overall, I'd highly recommend this company for quality heating repairs at a reasonable price, with skilled and professional workers.