HVAC reviews in Burbank, California
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Jay's crew did a top-notch job replacing our old equipment and ductwork. They showed up on schedule, wrapped everything up by the planned deadline, and left the place spotless. Overall, I'm thoroughly satisfied with the work and would definitely suggest him to anyone looking for reliable service.
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Jay's professionalism stood out - he explained the installation process clearly. Two mini splits were installed in our bedrooms, completed in a couple of hours. His team worked efficiently. Communication with Jay is prompt and hassle-free.
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I called in the middle of a scorching hot day with an infant at home - it was a total emergency. I found Green Planet on Thumbtack and they were the first to respond, which was a huge relief. What really impressed me was that Jay showed up himself since his team was busy with other calls. He fixed my AC in under 30 minutes and literally turned our lives around. Their same-day service and professionalism saved the day - I'm very glad I chose them for all my HVAC needs.
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We chose Jay at Green Planet after multiple bids, and we're glad we did. He completed the job in a day, exceeding our expectations. His team delivered exceptional service - professional and diligent. The outcome is outstanding, with everything working as promised. We can't recommend them highly enough; you won't be let down.
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Jay's team installed two Heat Pump systems flawlessly. They're all incredibly skilled, courteous, and informed - a rare combination in the industry.
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Jay is knowledgeable, dependable, and honest. He got the right-sized system for my home and didn't push extra sales like other contractors did during quotes. The installation happened shortly after the quote. His team is professional and wore masks throughout the job. I needed some fine-tuning, which Jay handled himself when he came out to adjust it according to my preferences.
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For the second time, Green Planet Heating & Air has come through when it mattered most. A few years ago, their owner Jay saved the day by replacing a faulty AC unit during a sweltering heatwave just one day after it broke down. The diagnosis and repair took only about 15 minutes.
Recently, with temperatures soaring in Southern California, our AC stopped working altogether. We reached out to Jay at 7pm on the first day of the extreme weather, and he responded promptly within 10 minutes, scheduling a visit for the next morning between 9am-11am. When Jay arrived at 9:30am, he discovered that the starter had given out. Luckily, the replacement part was in his truck, which he installed on the spot, restoring our AC to its full cold air function once again. With this exceptional service, we're committed to using Green Planet Heating & Air for all our HVAC needs going forward. Thanks, Jay! -
Our AC unit conveniently decided to stop working on a sweltering day. Thankfully, Jay responded promptly to my inquiry and showed up on a Sunday within 30 minutes of our conversation. Jay was courteous and professional, taking the time to explain what was wrong with our AC unit. For now, it seems we won't need to replace it, but if we do, I'll definitely call Jay again. He provided us with estimates for future work and answered all our questions thoroughly.
I'm impressed by this company's level of service, especially since many others ignored my initial message. -
I got quotes from a few different companies, but Jay from Green Planet's was the most on point - he really understood what I needed done and got the work figured out. The whole process went smoothly and I was kept in the loop every step of the way; they even helped sort out some tricky issues that came up. Just moved into this new place and I'm super happy with the result. Definitely planning to go back to Jay when it's time for a solar installation - he's going to be my guy!
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Jay's installation was prompt and efficient, with a fair price tag. His team left the site tidy, which is a plus. After months, Jay checked in to ensure everything was working properly when our electrician had disconnected the heater function. He quickly resolved the issue at no extra charge, showing great customer care.
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It's refreshing to find a company that delivers on its promises. Their installation of our ductless heating/cooling system was impressive, particularly given the current state of the industry. They're responsive, knowledgeable, and their customer service is exceptional. We were pleased with the pricing, which we felt was very reasonable. Most importantly, they stuck to their word without any upselling or extra charges.
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I stumbled upon Green Planet while researching HVAC companies and was relieved to find one that prioritizes fairness and honesty - a rare quality among many contenders. The company's good reputation drew me in, so I gave them a call for a diagnostic. Jay responded promptly, scheduling the appointment. He was transparent about my issue and offered a reasonable price. My AC was fixed efficiently, leaving me with no complaints. Jay's integrity won me over, earning Green Planet a loyal customer for life. Companies that operate ethically like Green Planet will naturally attract devoted customers.
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I needed urgent AC repair on a blistering weekend, but luckily, Jay from the company came through on a Sunday. He showed up properly masked and put my mind at ease regarding COVID precautions. The diagnosis was swift, and he promptly replaced my old filter and ran pressure tests. My AC was good as new soon after. Jay's service was efficient, reliable, and reasonably priced. What impressed me most was his follow-up call a couple of days later to ensure everything was working fine. It's clear why I'd recommend Green Planet - they're doing something right.
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I've had nothing but an exceptional experience with this company. We purchased our home in December 2019, and by springtime, our air conditioning unit started malfunctioning again. A previous contractor provided a costly temporary fix that only lasted about a year before it broke down once more.
I reached out to the same company for a second time, but was met with another hefty bill for what they claimed would be necessary repairs. However, I sensed that something wasn't quite right. The unit needed replacement, not just maintenance or repairs. They quoted us on entirely different sizes - one of which wouldn't even fit our home.
I decided to seek a second opinion and contacted Green Planet. Jay was very thorough in his questioning, asking if the previous contractor had thoroughly inspected the air ducts in the attic, and whether they'd tested anything at all. I suspected that this company had skipped over these critical steps due to the accessibility issue with my bedroom.
Jay arranged for an inspection, which was completely free of charge. The team discovered that the air ducts were severely damaged, twisted, and falling apart. They compared the quote from our previous contractor to Jay's assessment and found it lacking - they were proposing a new furnace and condenser unit that didn't match up in size.
Jay presented us with some options, providing detailed quotes for each. We were eager to get the job done quickly, as we were struggling through a severe heatwave. However, my hopes were dashed when Jay initially told us it might take a few weeks. After speaking with his crew, he was able to expedite the installation process and arrange for our new unit to be installed that very same week.
The team arrived promptly and worked efficiently, taking the time to explain how to use the new thermostat. Everyone on site was courteous and professional - I'm now extremely satisfied with my decision to get a second opinion. -
I'd highly suggest Green Planet for AC, heater, or thermostat needs. My condo had a multitude of problems with wiring and faulty thermostat readings, but they tackled it all. The staff were courteous, expert, and accommodating - fitting my schedule perfectly. Jay went above and beyond, suggesting a smart thermostat that exceeded expectations. His team's assistance was invaluable just before the heatwave hit. If you're dealing with HVAC or thermostat issues, Green Planet is your top bet. Their service is reliable and professional - don't hesitate to choose them!
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I just got back from the worst timing imaginable - my AC stopped working right as summer was in full swing, making the upstairs of my two-story home a sweltering nightmare. After being overquoted by one service provider, I reached out to several others for quotes, expressing my concerns about my old AC's poor performance in the upper floors even before it failed.
Each quote I received was met with a similar lack of understanding, but Yaniv was different. He actually listened to my issues and proposed a solution that made sense - including new ductwork at a price that wasn't astronomical. His team showed up and were incredibly professional, which put me at ease as a solo female homeowner without any family members around when they worked.
I set up cameras to keep an eye on things, but Yaniv's team was respectful and efficient, completing the job in one day - a full two days sooner than I'd been told by other providers. Needless to say, I'm done with my old AC service provider and I'll only be using Yaniv from now on. -
We recently had our old AC unit and furnace replaced through Green Planet, and after shopping around, Jay was the only one willing to venture into the attic to assess the ductwork and furnace. He also suggested adding extra vents in the living room and dining area, which we found valuable insights. The price was competitive with other quotes we received. Communication was seamless, and they were accommodating when our schedule didn't align with theirs. They even went above and beyond with answering our questions and handling payment. We're glad we chose Green Planet for this job and would definitely recommend them to anyone looking for reliable service.
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We recently had our 16-year-old A/C system overhauled by Green Planet Heating & Air. The experience was smooth, thanks to Jay and his crew being courteous and punctual throughout the process. After they completed the work, we noticed a significant change - the house cools more consistently now that the air ducts are new. This should lead to a noticeable drop in our utility bills come summer. Overall, we're pleased with the service and will be sticking with Green Planet Heating & Air for future maintenance.
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We needed a new roof-top heating and cooling unit that was more efficient than our 20-year-old one, plus a smart thermostat upgrade. Green Planet showed up promptly, gave us a fair quote on the spot, and answered all our questions about the process and equipment. Two days later, our new unit was installed. The installation team did an excellent job, completing the work quickly with no disruption or mess - even widening an existing vent in the hallway. One of the owners met with the building inspector a couple of days after and they passed with flying colors. We received quick responses to our follow-up questions too. I'd highly recommend Green Planet for HVAC work.
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A professional from Green Planet Heating and Air arrived for diagnosis and repair, which was handled efficiently. They thoroughly explained options, including replacement versus repair, considering our old system's age and high running costs. After weighing the choices, we opted to replace it. The installation team showed up on time, were courteous, tidy, and did a fantastic job. We're thrilled with Jay and the entire process. Highly recommend Green Planet Heating and Air. Their service was top-notch from start to finish.
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I've worked with Green Planet Heating and Air multiple times, installing mini splits at my facility and repairing an older unit. They're incredibly efficient, completing work quickly. Their prices are great value considering the quality they deliver. Andre appears to be a knowledgeable expert in his field, which is reassuring. The company's professionalism left me impressed. I'd strongly recommend Jan and Andre for any HVAC needs without hesitation.