HVAC reviews in Burbank, California

When another technician stood me up all day and cancelled at 6 PM, I called AC Repair & HVAC Burbank as a last resort. The heat was unbearable, and I couldn't wait another day for my AC to be fixed. Raffi, the owner, and Ash, the supervisor, went above and beyond to come repair my AC despite my late call. They arrived prepared with protective gear, demonstrating their commitment to safety. In a remarkably short span, my AC was fixed better than it's ever been in the past 5 years I've lived here. Their promptness and professionalism impressed me greatly. I'm hopeful to use them again in the future.

Great experience with fast installation of a top-notch air conditioner. Rafik was pleasant, informed, and offered helpful advice on maintaining the unit and saving energy. Given the sweltering temperatures, it's fortunate I found this service – I'd definitely recommend it to anyone in need of a new AC during these extreme conditions.

Rafik and his team showed up on time for our appointment and were very courteous. They replaced both A/C units, which exceeded my expectations. I'm thoroughly satisfied with the work done and feel they offered great value for the cost.

After dealing with them over five service calls in seven years, I've come to appreciate their expertise and humble nature. They're transparent about their workload, which put me at ease when they agreed to meet within two days despite the air not working.

The job was done efficiently, even with a filter change, all within half an hour. Their professionalism is impressive. If I had to recommend them, I would without hesitation - they truly deserve every penny of what they charge.

One minor quirk is that their honesty doesn't always extend to accommodating family members staying over; I won't hold it against them for that one, though. Thanks for a job well done!

The customer service was exceptional! My grandparents' situation was dire, with their gouse overheating like an oven. Rafik from this company was willing to go above and beyond by accessing the attic to diagnose the issue. No surprise costs or hidden fees – a refreshing change. As the primary caregiver for my elderly relatives, I often face difficulties in getting reliable assistance. Rafik's straightforward approach put me at ease. Thankfully, routine maintenance was all they needed, rather than a new AC unit – a huge relief.

Ash saved us from a major crisis on the hottest day of the year. His professionalism was impressive, and he arrived within the hour after we called. We'd already contacted other companies, but none could match his quick response time - it's clear he prioritizes customer needs. The only company in our area to offer such prompt service, he fixed our AC in record time. I'm extremely happy with the experience and would highly recommend Ash and his team without hesitation.

The technician showed up quickly like an emergency responder, which was reassuring. They worked diligently and were courteous throughout the appointment. What impressed me most was their patience with my questions - it's not always a given. Despite this, they delivered exceptional service and I'm grateful for their work. I'd wholeheartedly endorse AC & HVAC repair in Burbank.

I've come to rely on this service for fast air con fixes. They answer quickly and get the job done within a couple of days. No hassle with communication, making them my top choice.

My partner was initially hesitant, but after the job, he's now raving to anyone who will listen about how clean and fresh our place looks.

This company is completely untrustworthy. They seem to be avoiding reviews online, which should raise some red flags. Do your research before working with them.

They arrived quickly when I needed AC repairs during a hot spell last month. After just taking a look at the unit, they quoted an outrageous price range ($12-1300!) and charged an additional $75 per coil for cleaning - which is a ridiculous task that can usually be done with a hose. I ended up going with someone else who fixed the issue for a much more reasonable price of $450.

It's unacceptable for this company to operate in such a deceptive manner. They're essentially preying on desperate customers, especially during tough financial times. Don't fall victim to their tactics - don't hand over your money without doing your due diligence.

I've thoroughly researched the company before leaving this review, and I'm confident that it's accurate. It's also disturbing that they're threatening legal action for a truthful Google review - this is an attempt to silence criticism and hide something.

This company came to the rescue during a sweltering heatwave, answering multiple calls on short notice. They quickly scheduled an appointment and arrived in just a few hours. The work was completed on the same day, which is more than can be said for most service providers. Highly recommended.

"Great job, very happy with the service."

Had a major air conditioning breakdown last night, but the new unit works like a charm - fan is spinning, compressor is dead. Turns out it was a pricey motor, a bummer. On the bright side, Vick did an excellent job with the repair: fast, professional, and stocked with all necessary parts and tools. Even cleaned my gutters while on the roof! Too bad I wouldn't have given them six stars if I could.

When my air conditioning stopped working, I called AC Repair Burbank. They fixed my thermostat in under 2 hours and offered the best price online. Their technicians were extremely friendly and ensured everything met my standards. I'm thoroughly impressed with their service and highly recommend them to anyone in need of AC repair.

I'm extremely happy with the service from AC & HVAC Repair Burbank. Last month, my air con was constantly running without a pause, but then it stopped working altogether. After searching online, I came across these guys and got a fair quote. The technicians arrived promptly the next day and took every precaution to enter my apartment while working. They explained everything they were doing, which was really appreciated. Now that it's hot outside, my AC is working so much better than before - thanks to their excellent service! I highly recommend this company to anyone looking for reliable repairs.

I recently had a new AC unit installed, and while the installer was top-notch, the job itself fell short. The tech seemed too focused on completing the installation quickly, neglecting to follow proper procedures or even read the instructions. Luckily, I called in reinforcements from AC Repair Burbank, who sent over a team of highly skilled and affable technicians. Their customer service is also exceptional – it's clear they prioritize their customers' satisfaction.

Our three-year-old AC system failed on the hottest day of the year, causing our home to skyrocket in temperature. Within an hour, Rafik's tech was at our door. Despite being a Saturday late afternoon, they arrived promptly. The service technician was courteous and efficient. After just three hours, our home started cooling again. The entire experience was impressive, and I'm extremely satisfied.

Contacted them in emergency - needed AC fixed ASAP due to heatwave. Owner Rafik arrived the next day, despite it being a Saturday, and got the job done with a working AC soon after.

We had a fantastic experience with this company. Our central air conditioning stopped working just as a heatwave was starting, and to my surprise, someone arrived at our house within under an hour of us calling. The technician worked quickly and efficiently, showing a great understanding of the situation. He's very friendly and took the time to explain the repairs in detail so we could better understand how to maintain our unit in the future. Overall, we're extremely satisfied with our experience and would definitely choose this company again if needed.

We had a great experience with this company. They got back to us quickly and showed a lot of expertise - which was helpful since we needed an additional unit. They helped us choose one and installed it promptly. We appreciated their kindness and definitely recommend them - they're top-notch.

This company truly exceeded my expectations. We had a critical AC issue over the weekend, and despite it being a Sunday, Rafik's team responded promptly. He walked us through troubleshooting steps with kindness and respect, taking the time to help us resolve the problem. When we decided to move forward with repairs, he arranged for someone to arrive the next morning. His employee Arturo showed up within 30 minutes, and I was impressed by the equipment they carried.

Unlike other companies in LA that claimed they couldn't get help out or didn't have the necessary parts, Rafik's team had everything on hand. Their efficiency was impressive, but what really stood out was their warmth and helpfulness. The entire experience was seamless, from the initial response to the quick repair. I'm grateful for Rafik's exceptional service and would highly recommend him to anyone in need of AC repairs.