Appliance Repair reviews in Capistrano Beach, California

4.9 based on 89 reviews Back to the listing
    5

    Can’t recommend Royal enough! German came quickly, diagnosed the problem with my LG washer, and had the parts on hand to fix it. I felt like the price was more than fair. I’m so relieved to have a working washer as a family of five!

    5

    Spoke with Stan and he sent German out to look at my refrigerator the next day. German quickly identified the problem and ordered the necessary part. Part arrived the following day and German came back and installed it that afternoon. Service and quality were outstanding! I will definitely use them again for any appliance repairs. ⭐⭐⭐⭐⭐

    5

    GREAT SERVICE,,, GREAT PERSONELL

    5

    professional; quality work

    5

    Great communication, quickly scheduled, flawless and efficiently fixed my POS Samsung refrigerator

    5

    Great guys. Spot on diagnosis.

    5

    Stan and his guys are always great. We have used them on a few rental properties. Quick to respond, honest, quality work. Thanks for all the help.

    5

    German came out to repair my ice maker. He was on time as well as provided quality work and service. Communication with the company was five star as well. Highly recommend Royal Star!

    5

    Nick showed up quickly to repair my refrigerator. Very professional.

    5

    We had a fantastic experience with Royal Star Appliance Services. They quickly diagnosed the issue with our washing machine, had the parts the next day, and the repair was completed at the estimated price on-time. The Tech was also very knowledgeable and professional

    5

    Very nice, helpful repair person. Was very honest about it not being worth repairing my dishwasher because of its age and the cost of repair. His advice and honesty was much appreciated!

    5

    As always, Royal Star is prompt, knowledgeable, and price sensitive. They're the best!

    5

    German is extremely responsive and did a same day repair of our washer & dryer. Very professional and clean and pleasant personality.

    5

    Extremely responsive - same day repair and very professional and clean. German is a hard working and pleasant individual.

    5

    Discovered washing machines would not pump water from drum. Tried all the first aid approaches and was unsuccessful. Call Your company and within a few hours a replacement pump was installed machine working back to normal. I watched and knew the repair was done correctly and efficiently.
    Thanks for doing a great job.

    5

    This is the best appliance repair company in OC. They come fast and they are reliable, and so, so nice!

    5

    Great experience. I called a few places and Royal was the only one that asked me for the model of my dryer; it's kind of an off brand so I appreciated that they checked to make sure they could service it. My technician, German, was AWESOME. Super kind, wore booties into the house, totally knowledgeable and fixed the issue on the spot. He didn't try to upsell me on anything ... he laid out some options based on Q's I asked but I did not feel pressured at all, and I really appreciated his help. Called Mon, they offered to come out same day (I couldn't meet them so they came Tue) and it was fixed in less than 30min.

    5

    I’ve had great experiences with Royal - they’re responsive, knowledgeable and reasonably priced. German did great work fixing my fridge - highly recommend!!!!

    5

    I had a problem with my stovetop and immediately someone came out same day to diagnose the problem. He ordered the part immediately and came back later once the part arrived to fix. Communication was excellent during the whole process. Highly recommend!

    5

    Highly recommend! Professional and quality work.

    5

    Royal was very responsive in coming out to fix my refrigerator! The Technician, German was very polite and professional, and was able to diagnose and make the repairs in a timely manner. He was great! I would recommend Royal for refrigerator repairs!