Home Builder reviews in Carlsbad, California

Buying a home at Coral Ridge has been nothing short of a nightmare. What was supposed to be a milestone has turned into a constant battle over basic safety and quality standards that should have been caught long before we moved in. KB Home is happy to take 100% of your money, but they only deliver 80% of the service and quality you paid for.

Safety Hazards: We moved in to find short circuits in our outlets (a major fire risk). KB’s "fix" was to hack holes in our new walls. Even more dangerous, the stair noses are coming out and we found loose stairs just 10 days after move-in. These are serious tripping and safety hazards that should never exist in a new build.

Structural Issues: The entire floor and staircase squeak and groan because the subfloor wasn't properly fastened. There are significant low spots throughout the house that the flooring inspector tried to dismiss using deceptive measurement tactics.

Zero Accountability: The flooring contractor face-nailed the LVP on the stairs, a move that voids the COREtec manufacturer warranty. When confronted, both KB Home and their subcontractors were dismissive and refused to stand by their work.

Insulting Service: Instead of fixing these defects, they try to "educate" you on why holes, cracks and short circuits are "normal" in a brand new house. It is a blatant attempt to insult your intelligence and avoid accountability.

No Quality Inspection: From missing door stoppers and misaligned handles to cracks in the walls and doors, it is clear that zero quality control happened here.

Loan Process Deception: During the loan process, expect to be given wrong numbers in each iteration, seemingly hoping you won't read the documents closely.

Bottom Line: STAY AWAY. KB Home treats you like a partner until you sign the papers; after that, you are just a nuisance for wanting the quality you paid for. Do not trust their internal inspections—hire a third-party expert or look elsewhere. Keep your money you will be happier

Amazing builder, sales team, superintendents and service. This community has great people and is beautiful!