San Diego County Solar

San Diego County Solar designed and installed our residential solar array system in spring of 2019, and we could not be happier with the results. Ken Roberts was our primary interface with San Diego County Solar, and he could be reached by phone, text, or email at any stage during the process. Additionally, he was on site for major phases of the installation to coordinate with us any details that needed to be confirmed. This level of personal accessibility and contact with a company representative (Ken) in a project of this scope is invaluable.

We found the San Diego County Solar installation crew to be courteous, respectful, and professional. We were notified of the scheduled work days and times, and updated as well of any changes due to poor weather. During this period there was a substantial amount of rain, and the crew worked around these delaying obstacles very efficiently. During the installation process we were consulted regarding the placement and locations of outdoor electrical conduits, the painting of reflective surfaces to match the home colors, and placement of wall mounted components, and all of the installation details fit properly with HOA requirements.

Ken and San Diego County Solar also handled all of the interactions with SDG&E; our participation was limited to logging into our account and, under Ken’s easy to follow direction, making the required selections in the online portal to switch our account to that of a solar generation customer. Additionally, Ken and his colleagues managed the fast-tracking application for solar activation that allowed our system go online with SDG&E within one day of the City Permit being approved.

It has been six weeks since our system went on-line, and it is clear that the projections Ken made for the system production levels are accurate and honest; if anything his projections for electricity generation were lower than what we are actually experiencing.

If you are considering a solar installation, we whole heartedly recommend Ken Roberts and San Diego County Solar as the vendor of choice for such a project. We found them to be honest, fair, and conscientious about their work and their relations with their customers.

Mike Davidson, Roy Baez and our installation crew were a pleasure to work with. Mike's proposal was factual, friendly and not pushy. Our job spanned the initial COVID shutdown, and both Mike and Roy handled the interruption well with clear and accurate communication. The permit and turn on with SDG&E went off without a hitch. We're happy customers - I heartily recommend San Diego County Solar.

While calling a list of solar companies Seth Tilley of San Diego County Solar suggested he could stop by to see our home and the ADU that was just beginning construction. Seth noted that the skylights on our roof and the solar water heater left little space for solar panels. Looking at the plans of the ADU he suggested there would be sufficient space for an array of panels to produce enough energy for the main house, the ADU and an EV charging station.

As the ADU began to take shape San Diego County Solar worked with the contractor to lay out the plans for spacing the roof tiles to surround the solar panels and to link the solar system to the main electric panel.

San Diego County Solar, Seth Tilley and the installation team coordinated their work with the building contractor in a professional, efficient and responsive manner. The entire project finished on time and on budget.