Water Damage Restoration reviews in Castroville, California

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Such amazing customer call support very helpful and kind.

I used this service and found the whole experience impressive. The crew was especially helpful!

Thankful for the whole Servpro team, June and Carmen went above and beyond from answering questions and being punctual for our busy schedules. Thank you

Luis,Tito ,Maria and all the team was great !!,Smooth transition, Great customer service,Answered all my concerns

So professional and efficient . We had a wonderful experience with this company. June our tech was a delight to work with: very knowledgeable and professional! Thank you for coming out

Fernando,Tito and Oscar have been working here for a couple of days and they are have exceeded my expectations. They are respectful hard working guys and im glad we used them

This company is awesome! Very very customer service oriented on time called to let you when they would be arriving. The crew that came to my house Ricardo,Edgar, June 😱 omg so kind
so professional. Thank you 🙏 Servepro and for having such a great kind respectful staff

The technician were Miguel and June. were both prompt and courteous, they answered any questions we had and walked us through the process. Absolutely pleased with the service and will be a customer and refer to all friends and family if ever a need arises.

Raccoons were using the flat roof of our shed for a bathroom for about two weeks. I called Servpro and they came out and handled the mess. A hazmat suit and head gear later it was clean and disinfected!

The team at Servpro were very tentative and professional. Working with Samantha, Olivia, June, Rickey and Ricardo was a pleasure. They were very helpful with the process of moving out of our home to moving back in. They were very thorough with the guidance and communication through out the project. I would definitely recommend Servpro.
Thank you!

The young men and woman who came here did a great job: always on time, cheerful and efficient. They knew what they were doing and followed through in good time. We really appreciate Miguel, June, Alejandro, and Ricky for helping so well in a difficult time.

June Carmen and Jasyn were our Packers and they were very professional came in did a great job. They even hand washed some of the dishes that were in our dishwasher. Luis, the project manager, has also been on top of the project. Appreciate all the work they’ve done for us so far.

What began as an absolute nightmare became a situation under total control and very fixable.

The team that assisted me was:
Project managers :
Samantha and Luis
Lead technicians:
June and Miguel
Junior lead:
Tito
Technicians:
Alejandro and Jasyn

Every single team member, with June standing out, was professional, courteous, pleasant, knowledgeable, and VERY hard-working!!

I really hope Serve Pro takes very good care of their people. They have true assets with each team member who resolved our water loss! And June is an outstanding example of the excellence that ServePro offers!

Thank you,

Robin Combs

Response was prompt by Luis who I made initial contact. He was prompt in setting up an appointment and sending a crew which included Miguel. The cleanup crew did a fantastic job in removing and cleaning up all my water and mildew related issues. Each day they worked, they were prompt, courteous and were very conscious of making sure your house was kept as clean as possible. Each day when the clean up crew departed, everything was cleaned up and I did not have to do anything. Great service and would recommend Servpro to anyone in need of their service.

All work was done professionally and the workers were very thorough. The workers packed all my belongings quickly and placed them in an area in my home organized.

Servpro stepped in and took care of us when we had a water leak at home requiring extensive repairs. They worked directly with us and our insurance company to remediate the damages.

They arrived onsite and began demo and drying activities as soon as we asked. Tito and Miguel were at our home daily checking and adjusting equipment to dry our home as quickly as possible and minimize the damage. They were both professional and empathetic throughout their work.

Cameron managed our repairs, answered and addressed all concerns promptly, and found new labor when the floor installer flaked. Dry professional and courteous.

Our home was restored like new. No one would know there was any damage after work was complete. I can’t recommend Servpro enough.

ServPro provides outstanding and prompt service for water damage problems that turn your life upside down. Each member of their team is attentive, responsive, professional and clearly invested in their work and providing outstanding service. Olivia, June, Luis, Miguel, Carmen, Tito, Ricky, Samantha, April , and I wish I could remember everyone's name who's been part of the project. I appreciate the quick turn around in addressing question, the thorough documentation and thoughtful presentation of damage provided to the Insurance Company and the courtesy phone call the team makes each day to give us heads up re: their arrival time and faithfulness to the agreed upon schedule.

When my water heater failed and flooded parts of my house I called Servpro for help. For the last few days I have had the pleasure of meeting many of the employees and have been extremely impressed with their politeness, professionalism, cleanliness, and competence. Miguel did the inspection. Then he, and Ricky, Luis, Ricardo, and Tito set up the equipment and came back daily to monitor the drying progress. Today, June and Ricardo tested then removed all of the equipment. I highly recommend this company and these team members for any water restoration job!

The technicians Tito, Miguel, Maria, and June were courteous and answered all the questions I had. They deserve any special considerations or bonuses!

The Servpro team, including Luis, June, Tito, Ricky, Ricardo, Maria, and Carmen. From start to finish, they exceeded my expectations with their professionalism and dedication.

The entire team was not only nice, courteous, and respectful but also incredibly thorough in their work. They paid close attention to every detail, ensuring that all areas were cleaned meticulously and that nothing was overlooked.

They were punctual, friendly, and approachable, taking the time to answer all my questions and explain each step of the fire cleanup process. Their clear communication and guidance provided much-needed reassurance during a stressful time.

I would recommend Servpro and their exceptional staff to anyone in need of reliable, high-quality service!