HVAC reviews in Chatsworth, California

We're extremely grateful with AHA! Our family had an unexpected heating emergency and needed immediate assistance. Thankfully, Roy & the team arrived promptly. They were efficient and meticulous, with Roy going above and beyond to help. He broke down complex options into understandable explanations, offered valuable advice, and guided us through every step of the process - which could be incredibly overwhelming. Despite the sudden expense, we're glad we chose them. If you ever find yourself in a similar situation, trust their expertise and expertise.

Juan went above and beyond with outstanding customer service and attention to detail. He showed respect for my home during the HVAC visit, thoroughly inspecting every aspect to avoid any future surprises. His professionalism earned him a high recommendation from me. Thank you again, Juan.

Javier exceeded expectations in every way. His professionalism, combined with extensive knowledge, reliability, and genuine concern for clients, set the tone from the start. His composed demeanor puts even the most anxious customers at ease. When my furnace failed, he promptly ordered parts and returned the next day as promised. The repair was swift and thorough. Javier's exceptional service and courtesy have earned him a spot among Affordable Heating and Air's top assets - I wholeheartedly endorse him!

I began researching replacement air conditioning units six months ago and spoke with numerous vendors. The technician from Affordable Heating and Air was very detailed during the site visit, covering all my concerns. Their pricing was competitive and they offered a price match guarantee - a nice assurance of their commitment to affordability. The installation team arrived on schedule and completed the job before 5PM PST, leaving the area spotless afterwards. I was thoroughly impressed with the work quality and price of the new unit. Throughout the process, everyone was friendly and made it easy for me. I wholeheartedly recommend Affordable Heating and Air to anyone in need of a new AC unit - feel free to use me as a reference anytime!

I recently got my HVAC system installed, which went smoothly enough. However, the follow-up service left a lot to be desired. The initial cost of $11,000 for an 800-square-foot home seemed a bit steep, but I can live with it.

After the installation, which involved the installer crawling under my house, I started experiencing two new issues: a strong animal odor coming from under the house and a significant reduction in water pressure from my kitchen faucet. The company sent someone out to address the problems, but I ended up footing the bill for the service call. Unfortunately, the technician's response was unhelpful.

The "plumbing smell" diagnosis seemed like a red herring, and his explanation for the low water pressure was flimsy. To make matters worse, I still haven't resolved the faucet issue – it's now barely producing any water. As evidence, I've attached a photo showing full water flow from the faucet. The animal odor turned out to be a dead cat that coincidentally appeared under my house just after the installation.

To remove the cat, another service call was required and paid for out of pocket. The experience has been frustrating, and I'm still waiting for my kitchen faucet to function properly again.

Javier arrived promptly to address the malfunctioning furnace, meticulously identifying the root cause after exhausting various possibilities. He provided clear explanations for his actions and offered sound advice on potential solutions, being transparent about pros and cons. His professionalism earned my trust.

I finally got my issue sorted out and I'm thrilled as a first-time customer. Juan won me over with his expertise, warmth, and genuine enthusiasm for doing a great job. The moment he stepped into my home, he flashed his ID and greeted me with a friendly smile. He walked me through the maintenance process, explaining what he was spotting in clear terms. I appreciated his expertise. Thanks again to Juan and Affordable Heating and Air - I'm grateful for their service.

Juan exceeded my expectations - he was prompt, courteous, and professional from start to finish. His friendly demeanor put me at ease, and he handled the task with skill and respect for my space. I feel confident that Juan is a genuine asset to this company, and I hope they maintain similar standards in their hiring process.

Affordable H&A replaced my aging ductwork with impressive results. After I reached out, they arrived the very next day and walked me through their proposed work, providing a detailed quote that was 19% and 34% cheaper than other companies offering similar services. A week later, their installation team completed the job in under six hours, taking care to screen off my closet for access to the attic and laying down tarps to protect my floors.

Throughout the process, they kept me informed every step of the way, explaining what was being done and how it worked. I appreciated this transparency, as it put my mind at ease about the work being performed. What's more, one item on their original estimate ended up not being necessary – they promptly credited the amount back to me.

The before-and-after photos speak for themselves: shiny new ducting stands in stark contrast to the old, failing gray ductwork that had been modified by previous owners. The closet was also masked off to maintain a clean workspace. Overall, I'm thoroughly impressed with Affordable H&A's work and communication – hence my 5-star review and enthusiastic recommendation.