Home Services reviews in Chino, California

Our Water Company destroyed our paver driveway and hired California Custom Landscape to redo the driveway. Having to make a ton of accommodations for them to do the work was fine, but when I discussed the options on what sand they would use to fill the gaps we made the decision to pay out of pocket for the better "sealed" sand. A day later Henry informed me that the water company would not allow it. Fast forward a couple weeks and all of the sand has been washed out with a few big rains. Our driveway is starting to shift again as there is no sand locking it in place. Henry will blame the water company, but he had the opportunity to do what was best for the homeowner longterm and he chose to do what was easiest instead. PLEASE FIND ANOTHER COMPANY BEFORE HIRING THESE GUYS!

If you're looking to transform your outdoor space, I highly recommend California Custom Landscape They just finished redoing our entire backyard, and we couldn't be happier with the results.
They handled everything from the heavy lifting—dirt and tree removal, leveling, and drainage—to the finishing touches like new concrete, irrigation, turf, and landscape. It was a "one-stop shop" experience for a very complex job.
Special shout-out to Henry, who was a total pro throughout the process. He really went above and beyond to make sure the project was finished perfectly and that we were satisfied with every detail. It’s rare to find that level of commitment and work ethic. Great experience from start to finish!

Wonderful work! Efficient and trustworthy.

Still waiting for repairs on a small portion of a job this company did. It's been 5 months now and still getting the run around. It's frustrating to know that customer service is not one of their best practices. I'll remove the post and update once it's complete. Have pics to post if nothing is done within a few weeks! It's sad. ....

Very professional! They were great at suggesting ideas and listened to our thoughts. Job was completed on time and we were very happy with results. We will be calling again soon!

We were finally ready to completely redo our backyard so we looked up half a dozen contractors to come out and provide us an estimate. California Custom Landscape was actually the very first company we contacted but we were told someone couldn’t come out and give us an estimate for like 2 weeks. We agreed on a date and I went on and contacted the other 5 contractors, all of which came out before California Custom Landscape could. By the time Henry came out we were pretty much bummed with the thought that the remodel wasn’t going to happen. The other 5 companies we spoke with, either didn’t see eye to eye on our vision or kept trying to talk us out on what we wanted to do or quoted us some ridiculous amount. You always hear somethings are worth waiting for, and waiting for California Custom Landscape was well worth the wait.

Like we did with the other 5 contractors, all we did was tell Henry a general idea of what we wanted to do, the challenges we have with our backyard, and the additions we wanted to add. Henry busted out his yellow notepad and right there drew up a rough sketch of what he was thinking. Based on the minimal information I gave him, he used his amazing creativity and experience to draw up an awesome design which included great ideas that I didn’t even think of. Unlike the other contractors who would suggest off the wall things which were nowhere near what I was looking for, Henry took the input I gave him and drew a design based on a look a feel he felt I would like and included his creative twist. My wife and I were blown away at his design and couldn’t wait to get started. The icing on the cake was Henry’s quote came in as one of the lowest but he even backed it up by itemizing it so if there was something we felt we could do or didn’t want, he would just take it off the quote.

Henry apologized for the delay in coming out but explained they were very busy and couldn’t get started on our project for at least 4 weeks. But as happy was we were with the estimate process we could easily see why they’re so busy and backed up.

Working with Henry and California Custom Landscapes was a breeze. Henry kept us in the loop with everything that was going on. Came out once or twice a week to give us an update or run though things with us on next steps or minor tweaks or changes. The project took about 4 weeks and we couldn’t be more satisfied with the end results. We practically live in our backyard and the makeover Henry & California Custom Landscapes did just has us back there even more. Everyone is in love with our backyard and all the thanks are for Henry and his team.

If you’re considering them for your project, don’t go anywhere else. They were well worth the wait for us and did an AMAZING job! You’ll regret using anyone other than California Custom Landscapes!

We are extremely pleased with the complete backyard landscape remodel by California Customer Landscape. From the start, they were extremely responsive and very willing to work with us to design and build our vision for our backyard.
This was a large project, including demolition of all of the old planters, trees,, plants, sod, and old patio. They installed all new stamped-concrete patios, planters, trees, plants, irrigation and accent lighting. Their work crews were prompt, worked hard, and cleaned up the site every day. They kept us informed every step of the way and worked with us on every detail.
We are extremely pleased with the results and would highly recommend this company for any size design/build project..

We called California custom landscape because our sprinkler line broke under our concrete patio. Henry was extremely professional gave us a fair quote, and his crew opened up the concrete replace the plastic line with copper and applied pavers finishing the job. Patty and I were extremely pleased with their work and would use them again. 👍👍👍👍

I can't say enough great things about Henry and his company! We were referred by my brother and it was the best referral we could have received. We are new homeowners and bought our new build home 2 years ago. Starting from complete scratch of a dirt backyard and a limited budget, Henry worked with us and completed our backyard in stages. It's been a year in process but I am so pleased with how everything turned out. He put in our planter (we're putting in the plants ourselves), concrete (aside from what the builder put in) and artificial grass. He really made our vision come to life and made suggestions that we followed to make our modest space flow better. My husband also called Henry multiple times before and during the projects with my hundreds of questions and I always felt Henry gave us honest and straight answers and never tried to upsell us or beat around the bush. Whenever he did his on site visits to consult/quote us on the next stage, he was always respectful and listened to both my husband and I. He also gave great recommendations for add ons to our yard that were budget friendly that we could do on our own. The last thing we had done was our artificial grass and I absolutely LOVE it. So do our dogs! I also love the dog bone that they cut out of the extra grass for us - so cute! Thank you Henry and your crew! You guys are the best and transformed our backyard into such a beautiful space!

Just had California Custom Landscape install a drain system at a new rental and wow - talk about perfect timing! They wrapped up the job lightning-fast, just before the season's first rain. Super professional crew who clearly knew their stuff. The water now flows away from the house exactly as it should. If you need any drainage work done, these folks are your go-to team. Two thumbs up! 🏠👍👍

Great experience working with California Custom Landscape on our project which included fixing a drip system and installing sod. Henry, Anna, and the crew were professional and efficient. They communicated effectively and provided an accurate estimate prior to starting the project. Would definitely use again for any future landscaping needs.

Henry and California Custom Landscape did an amazing job for us twice now. The first project was our front yard and people have been stopping by to see all the flowers. Last month we had them update our backyard slope and as usual they exceed expectations. On both projects they did more than we asked and made it look amazing.

We just had our front and back yards completely remodeled by CCL. Working with Henry was an extremely pleasant experience. His professionalism was absolutely top notch and extremely comforting through the entire process. We can't speak enough about Henry's expertise and experience through the process. His insight helped us tremendously in putting together the end result that we are thoroughly happy with. The entire CCL crew is also very professional and take an extreme interest in making sure the work meets Henry's expectations, which are very high. Their work was very clean and they were very conscious of keeping the work area clean on a daily basis. I am very thankful that we were referred to Henry and California Custom Landscape. They truly work to provide a customized and great outcome!!

I’ve used Henry and California Custom Landscape for over 10 years now for several projects building out my backyard, patio pavers, artificial turf, driveway expansion, and planters. They have always been spectacular.

I recently had Henry install long range sprinklers for the hillside for fire protection with all the recent fires and they went above and beyond. Their work was very meticulous and well thought out with using the right material to be fire and heat resistant. The crew was very polite and clean and efficient. I couldn’t even tell they did any work because they cleaned up everything and put everything back into place as if they hadn’t dug a 3 foot trench with mounds of dirt and laid pipes to get the job done.

I will continue to use California Custom Landscape for all my future projects because Henry and his team are All Stars!

It was a pleasure working with Henry and his crew. Everyone was professional. Everyday the job was cleaned up and Henry would come to the site one to two times a day to make sure the job was going smoothly, and it did. The attention to detail was so nice, they didn’t cut corners and the work shows. Thanks again for a great experiences.

Henry at California Custom Landscape completely transformed my dirt and weed-filled front yard! He listened to what I wanted regarding how often I want to be doing maintenance but still wanting some plants and flowers and provided a design plan.

Henry gave fantastic advice and helped me choose colors that complement my house and existing structures. I especially appreciated his suggestion to use darker colors around the pine trees – it blends the tree debris beautifully.

His team worked quickly, and the attention to detail is incredible. I'm beyond happy with the results. Highly recommend.

I recently had the pleasure of working with Henry Guiterrez at CA Custom Landscape for complete renovation of my front and backyard. Henry's customer service and skillset are excellent. He listened carefully and worked with me very patiently and professionally from the initial consultation to final installation. The project had many different phases. Through out the whole project Henry and his crew delivered results on time, efficiently and professionally. They were very courteous, knowledgeable and friendly. The crew cleaned up the place every time before leaving. Henry worked with me as a team to design, select all Hardscape, Landscaping material and layout. As a result, I now have a completely transformed space that met all my criteria of a Tropical oasis, low maintenance, tranquil place that looks beautiful. Thank you Henry for and outstanding job. I would highly recommend CA Custom Landscape for excellent service and stunning results.

We've worked with Henry and his crew in the past for weed abatement to meet fire department requirements, as well as for planting wildfire-resistant ground cover. Recently, we brought him back to install more drought-resistant Star Carpet, which he recommended. So far, the project looks great. I fully recommend Henry and his team for any landscaping needs. He visits the job site daily and stays on top of the progress, ensuring everything goes smoothly.

California Custom Landscape did an amazing job transforming my backyard! The new paver patio looks absolutely beautiful, and the flagstone steps they installed are rock-solid. I really appreciated how they went the extra mile by setting the steps in concrete to prevent any future shifting - that kind of attention to detail makes all the difference.

Everything was installed with care and precision, creating a perfect outdoor space for all the future BBQ's. If you're looking for quality hardscaping work, I can't recommend them enough!

My parents wanted to get our front and backyard done. After interviewing many other companies they came across California Custom Landscape Inc. The owner, Henry Gutierrez, was the only contractor who really listened to what we wanted and could see our vision. Once we decided to hire Henry he helped us come up with reasonable figures that fit within our allocated budget. However it did take a few weeks for him to start due to the fact that he was finishing up other projects he was contracted to do. Once construction got underway we met his crew of hard working men. Throughout the whole project his crews were polite, punctual, courteous, and always cleaned up after themselves when they left the job site for the day. Henry was hands on throughout the whole renovation. He came almost daily to make sure that things were on track and getting done. At one point during the project construction stopped because he had another project approaching its deadline and he needed all his men to finish it in time. But once they were done with that project it was full steam ahead. When it came to the soft landscaping, Henry had a keen eye for color, size, and layout of all the plants and rocks. From start to finish the project took a little over two months. We are beyond satisfied with the work that was done and will 100% be recommending him to any of our friends and family who are looking to get any landscaping work done.

I recently had the pleasure of working with Henry from California Custom Landscape, and I couldn’t be happier with the results! They installed pavers at our house, and the transformation is incredible. The team was not only easy to work with, but they were also very professional throughout the entire process. From the initial consultation to the final installation, everything was handled smoothly and efficiently. The quality of their work really stands out, and it’s amazing how much of a difference it’s made to the overall look of our home. I highly recommend California Custom Landscape for anyone looking for top-notch service and stunning results!