HVAC reviews in Clayton, California
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My experience was pleasant and effective.
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Ariel was amazing on two occasions. They are honest, transparent and efficient. They were highly recommended by my neighbour and they did not disappoint.
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Highly recommend!!!
Ola did an excellent job diagnosing the issue with our AC system. He fixed the problem in the record time and educated us in the process. Thank you so much, Ola!!! -
Outstanding service from Ariel Heating.
Ola’s helpfulness and responsiveness was outstanding. He's honest and knowledgeable. He went above and beyond in helping us with this AC installation process from beginning to end. Thanks Ola!
Thanks to his teammates as well. -
Ola helped us with diagnosing an HVAC issue and regular HVAC maintenance. We are very happy with the work he did. He was punctual, professional, and competent. We also really appreciated his willingness to share information on how we should be upkeeping our system to prevent subsequent costly repairs. We would highly recommend his services!
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Ariel responded rapidly to our request for estimating some complex duct and control work. The quote was very reasonable and work started the following Tuesday. Staff were very courteous, knowledgeable, and helpful. The work was completed quickly and with impressive quality. There were no surprises and no cost overruns. I will definitely use Ariel again for HVAC needs.
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Ariel diagnosed several problems quickly, got me an estimate in record time, and completed the work immediately. They were professional and friendly. (They loved my dog!) I can't imagine calling anybody else for HVAC work. They'll be performing my annual service in one year -- I've put the entry on my calendar!
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Ola was very helpful in finding the best multi-unit ductless HVAC for our condo. His price was very competitive. I was impressed by his professionalism, responsiveness to our questions and needs, and his promptness. He even filed the warranty documents with the manufacturer.
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Great service, great attitude. Demonstrated excellent problem solving skills on the fly as well. Would highly recommend!!
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We are not pleased with the installed heat pump unit. The unit they installed did not match the one quoted. If we had known that the unit they would install with was lower efficiency and needed heat strips, we would not have chosen a heat pump or we would have gone with other contractors. The estimate I accepted was for a heat pump with an 18 SEER efficiency but then ended up installing one with 14.3 SEER, and needed heat strips. They also did not do the electrical work that the estimate said. However, they insisted to charge us the exact same price as the original quote.
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Highly recommend! On a Saturday night when it was 100 degrees I called many places and told them I had an infant and my AC was broken. Ola was the first to care, he changed his personal plans, came and stayed till midnight. When he realized there were more parts needed, he went to several stores across different towns to get them to return the next day. Very professional, knowledgeable, trustworthy, provides education on what he’s doing and why. Now we’ll be a customer for life.
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Ola took care of our requirement from his first visit. He listened, made notes, and created a simple and clear electrical plan for our air-conditioning system, right in front of us. And he explained the layout in great detail -- it made us feel comfortable about how the entire system would be installed.
Further, he explained the scheduling and process as well.
We are still surprised and relieved about how carefree everything felt.
We'll recommend the company to anyone and everyone who has similar needs in the bay area.
Thank you, Ola. -
Ola at Ariel HVAC Solutions was incredibly communicative, professional, and flexible with our ductless mini split install. Their quote was very competitive, and I especially appreciated their technicians' heads-up texts before arriving, rather than the huge time window most contractors give you. The work was very clean, very safe, and the attention to detail second to none. This was the last bit of work we needed to do on our year-long condo renovation, so we have had plenty of recent experience with electricians, drywall repairers, painters, and plumbers, and I'm happy to say that Ariel was as clean, quick, and pleasant to work with as anyone I've done business with! Highly recommend.
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I've been meaning to put this review up, as I had absolutely incredible service from Ola last week replacing an old swamp cooler in the home I rent.
Unfortunately, Ola received the incorrect information regarding the unit to no fault of his own. And because of that, it made his job much harder.
He ended up driving all the way from Walnut Creek to Santa Rosa to pick up the correct unit for me and still installed it the same day.
He was extremely friendly, kind, and clearly went way above and beyond to get the job done for me on a very hot day! Gotta recognize and appreciate those things, especially in today's age!
Thank You, Ola! -
Nathan is awesome…honest repairman and charged fair rate! Would recommend to anyone having HVAC issues.
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Clayton Brothers are simply the best! Extremely knowledgeable and have your best interests. I know this from experience. Im never going elsewhere for my commercial or residential needs! Don’t go and get taken advantage by the big companies use Clayton brother trust me!
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Nathan explained everything clearly and provided a couple possible ways to proceed. We went ahead and chose the maintenance he recommended and have been staying cool ever since.
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Timely. We called in afternoon and they came the next morning. Very professional and honest, provided wonderful service. Our A/C is now working better than ever!!
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Our AC stopped working on the first hot day of the year. Nate came out quickly, checked everything methodically (and was happy to answer all my questions as he was working) and resolved the problem. Delighted to find honest and competent people out there.
Highly recommended. -
I am a General Contractor who has used Clayton Brothers for over 5 years now. I use them for both residential and commercial work. Its always a pleasure working with them. There technicians are clean and polite and always accommodate our after hours needs.
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These guys are so trustworthy and fair, don't hesitate to call them. I had a problem with my furnace in the dead of winter and they were busy and couldn't make it out same day - so they actually gave me the number of another honest company who could make it out because they didn't want us to suffer with no heat. Truly awesome experience that you don't come across much these days. It was great of Spencer to do.