All reviews for A1 Lock and Key

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    5

    I had an amazing experience and can't recommend this place enough. I originally came in because my key fob was no longer working properly and needed to be programmed. The technician was incredibly friendly, professional, and took the time to make sure everything was working perfectly.

    What really impressed me was what happened afterward. Once the key was programmed, my car wouldn't start because my battery had died. Even though that wasn't related to the service I came in for, he didn't hesitate to help. He grabbed his jumper box, and made sure I was good to go.

    It's rare to find customer service like this anymore. He went above and beyond, treated me with kindness, and genuinely cared about helping instead of just finishing the job and sending me on my way. If you need a key fob, programming, or any locksmith services, I highly recommend this business. Thank you again for the outstanding service!

    5

    A1 is the best in Clovis, hands down. They have brick and mortar store in old downtown, whereas most of the others are part of a national system. This makes a big difference. Two of those competitors gave me a $450 quote to break a safe open. I took the safe to these gentlemen and they opened it for free. I will not use any other locksmith in Clovis.

    5

    Adam and Skylar made a new key fob for my daughter's car... within 45 minutes and one-third of the cost quoted by the dealership. Amazing! Great service, cool store, and nice guys!

    5

    Walked into this business to get copies of a small, old key that some other box stores don't have blanks for. Was greeted & helped right away, no problems, got my copies - maybe took 5 minutes!! Very happy!!

    5

    My husband and I recently moved to this area, came to this store for house keys duplication. The owner was attentive and friendly. He also makes Fob remote control keys for my Toyota Camry. Excellent service! I would recommend to friends and family.

    5

    I want to say A 1 has the best customer service I have experienced in a long time. They were very accommodating & professional. I came in for a Key fob programming & they came through. This is a locksmith I highly recommend. I will do my business with them going forward. Prices are reasonable. Thank you for helping me with my issue. MC client

    5

    Adam, owner, and Skylar are great to work with. We had 4 doors with security screens and 5 different keys to use for entries and 2 knobs to be replaced. Skylar did an amazing job rekeying all knobs and bolts, adjusting and replacing needed parts and now we have 1 key for all entries. A1 Lock & Key are knowledgeable, professional and easy to work with. Their prices were reasonable for a job well done. Will recommend!

    5

    A1 Lock and Key has a new owner (Adam) that really knows his stuff and provided quality service. The fact that he is a US Veteran like myself made me feel good about supporting a veteran owned business as well. Whether you need a help with your safe, locks changed out, or a new key made for your car at a value, A1 Lock and Key can do it.

    5

    Great service, quick service! Made a copy of my key in less than 20 min! Would recommend!

    5

    I came here to get a replacement key for my car, and Marty is the man! He was able to create a working key for me even with my worn out key. Saved me about $250 if I were to do it at the dealer . I will definitely come back here for any other key services I may need in the future. Would recommend!

    5

    The service I received from Marty was great! He fixed two of my key fobs for a reasonable price and I will be back to support local business.

    5

    Nice people and an interesting store. They were fast and efficient, Great prices. I will be taking my key land lock needs to them.

    5

    Thank you so much for getting the key fob done today

    5

    We brought in a truck that needed a couple of key copies, but the original we had was bent. Martin worked long and hard to figure out a super complicated puzzle to copy the key, and didn't give up until he figured it out. Appreciate the hard work!

    2

    I had a copy of two padlock keys cut to the tune of 6.50 each . Absolutely ridiculous ! Way overpriced! Will not frequent this place again !

    1

    I've been coming to this locksmith for years. Unfortunately, it was recently sold to new owners. Under the new management, prices have more than doubled, and the quality of service has dramatically decreased. Both the new owners were very unprofessional and seemed like they didn't know what they were doing. I am never coming back to this place and would not recommend anyone doing business with them.

    1

    Under new ownership sign hanging in front. This place will rip you off. I had a coworker request 75 copies made of entrydoor keys. I picked them up and was told $590. I asked the guy if he told the price a ahead of time to my coworker, he said no, she didn't ask. The guy at the counter was rude about the whole thing too.

    1

    unprofessional made me wait all day and miss work. didn't want to answer or reply until I left a voicemail saying that is for making me fucking miss work and I'm going to post it online. then decided to call with some lame excuses with my guy just barely got into an accident wow wasted my whole day and made me miss work just to give me a lame excuse and then tel me do you want me to work on your damn car or not. no thanks I'll take my business else where.

    1

    I went to A1 locksmith's to have a key fob programmed and cut, I had purchased the blank OEM key fob from a reputable online dealer, after Martin stopped talking to a friend he asked me what do you need as I showed him my key fob I couldn't say a word as he started telling me that it has a 85% possibility of failure because it's not an OEM part, I asked how he knew so he opened it and proceeded to tell me it was a refurbished one, he showed me a lighter color for the printing on the interior parts then began to berate me for buying on line and not supporting him because he is local and has a storefront, Martin stated that his fobs are OEM but not mine he mentioned Bezos and said he is ruining business, I said I didn't buy from Amazon I purchased from OEM car key mall they supply dealers with OEM keys then stated he never herd of them? I was in need of this key so I had him recode and cut took about 15 mins. Charged me mind you I brought in the parts he charged me $145.00 labor and a lesson on how I'm not helping local business, he showed me one of his supposed OEM key fobs no different than the one I had him program. I sure won't recommend this business but if you do go to him don't take your own part unless you want to be schooled on the ruination of his business and pay for his sermon. As I turned to leave he said good luck I said you to.

    1

    zero stars is what I would rate this company. my husband called this company about 5 days before they Finley had time to come by and open our safe that the combination had stopped working to. they jerry ringed it so only one number had to open it. charged us over a hundred dollars. soon after they had left my husband tried to open it again and it would not open. he tells me this and says he will have to call them back. but he tried once more and it opened. my husband passed away about 3 weeks later unexpectedly. Two days after his passing I needed his social security number to make arrangements. all our personal information was in the safe. I tried to open the safe with the number and it would not work. called the company and explainEd the situation to them. said they were sorry and would send someone out. long story short, 7 days later and a personal visit to the shop and only promises someone would be there soon.I called at 9a.m. Tuesday morning, same promise. I called at 11:15 a.m. same promise. I waited till 2 p.m. and I called again. same promise. I finally said we paid you for a service and it probably would only take 5 minutes to show me what I am doing wron g and he says he is not sending his service man for free. long story short I called another lock company in Fresno out and they said they would be by in an hour. They showed up ,opened my safe and we're done in 15 minutes. charged me $80 and I was very happy. 20 minutes after the other company I called guess who showed up. After 7 days and a dozen calls to them I had to make. never again will I use A1 lock and key or Ever recommend them! The story is alot more detail than I have written here. when I called the other company they said they have gotten many other stories of the same kind about A1 lock and key. Just because you live in Clovis,I would never call them!