Water Damage Restoration reviews in Colton, California

Absolutely exceptional service from Inland Water Damage. From start to finish, everything felt seamless, professional, and high-quality.

Ceferino was outstanding his attention to detail and craftsmanship truly show in the final result. My carpet looks flawless, like it was never damaged to begin with. It’s rare to find that level of care and precision.

Adrianna made the entire experience effortless. She was warm, polished, and made the payment and coordination process incredibly smooth.

Overall, the service felt elevated, efficient, and trustworthy. I would confidently recommend Inland Water Damage to anyone looking for top-tier restoration work.

Good job, quickly done.

Giovanni did well.

Had a leaking toilet replaced by Mr.Rooter. In the process we found mold in the drywall behind the toilet. We were referred to Quincy with Inland Water Damage. Quincy came to the home, gave us a fair estimate which was important because we were paying out of pocket. Quincy was patient with us through the process and gave us a couple days to come to terms with that fact that we needed to get it done. Communication was great, they answered every text and call. Would highly recommend.

The team here was incredibly responsive and helpful. Quality of their work was excellent.
Not only did they repaid the damaged areas but also replaced materials that couldn't be salvaged, leaving everything looking good as new. I highly recommend this company to anyone dealing with water damage.

Den floored during the storms this year and they were able to clear out and dry the area before too much damage occurred. Forever grateful for their service and professionalism

Quincy made me feel that he was there for me and my family.
a very knowledgeable man, and friendly

We initially hired Inland Water Damage for a mold remediation job involving multiple containment zones, removal of affected materials, and full sanitization of the air and affected surfaces. This was our first time using them, and unfortunately the job did not pass the first clearance test. It appeared that shortcuts were taken and corners were cut.

To their credit, the Project Manager himself, did come back and re-remediate the unit properly, and we ultimately passed clearance. However, this still cost us an additional $1,500 in re-testing fees, along with an extra week of relocation costs for our tenant. Despite that, we were impressed at the time with the Project Manager’s willingness to correct the issue, so we decided to continue working with them and even gave them access to our 200+ property portfolio for future remediation needs.

They went on to perform additional work for us, but the real issue came when something as basic as pulling the proper permits became a problem.

We later received a city violation for one of their jobs because drywall had been removed without the necessary permits. I immediately notified Inland Water Damage, provided all necessary city contact information, and even offered to pay the permit costs myself just to get the issue resolved quickly. Instead, they dragged the process out for approximately four weeks, forcing us to request an extension from the city so our already significant fine would not increase.

After weeks of vague responses, delays, and being passed around, they finally contacted the city, only to somehow request a permit for “roofing” instead of the actual drywall/remediation work. I still do not understand how that mistake happens.

Shortly after, I was placed on a call where the Project Manager was trying to explain the situation. During that call, one of their miserable employees, Gio, raised his voice, insulted me, and blamed me, (the paying customer who's been given the runaround for 4 weeks), for delays caused by their own team’s incompetence. This was completely unprofessional and unacceptable.

That interaction alone cost them our business.

As a property manager, I cannot recommend Inland Water Damage to other property owners or management companies. Between the permit issues, the weeks of unnecessary delays, and most of all the disrespectful behavior from their staff, working with them became a costly and frustrating experience.

Incredible experience and professional.

Very professional and great work!!

AMAZING SERVICE, DEFINITELY RECOMMEND THIS COMPANY TO OTHERS.

Great customer service and was able to meet my needs. Highly recommend!!

Quick response time, professional and efficient! Use them for all your water damage needs, trust me you won’t be disappointed. Highly recommend!! 🙌🏼

Not recommended to use this company. to do anything in your home

Quincy the lead tech and his team gave excellent customer service and prompt on time
Well knowledgeable

Great customer service, Quincy walked me through the whole process and had a great team! Would definitely recommend!!!!

I would love to give Inland Water Damage restoration 5 plus stars, they are amazing, honest, and to top it off Great price for the job. I highly recommend water damage to my community, friends and family.

Quick and professional experience. They took care of our needs during our unfortunate slab leak. I recommend them to family, Jose and his crew are very polite and efficient in their profession. Thank you.

They did a great job at my property, I would absolutely recommend them for anyone having problems with water damage

My family’s home had water damage so I called inland water damage they sent out Quincy and he was amazing he kept me updated throughout every step and made sure I understood everything that was going to happen I could not be happier with there work and I would highly recommend them to all my family and friends.. Thank you Quincy

I had a huge issue with my shower leaking in the wall and into my closet. Inland Water Damage came and got rid of the mold, and they dried everything out. Gilbert, Quincy, and Glenn took care of my family and made sure everything was safe for us and got the issue resolved. I will recommend them to all my friends and family. Thank you Inland Water Damage!!

I had major leak underneath my kitchen sink , they sent someone out within 30 minutes , they inspected everything, they found water damage and mold (every moms worstnightmare) , but they quickly got to work, they came prepared with all their inquipmetnt. Gilbert , Glen and Quincey were able to dry everything up and fix the damaged area to assure my family is safe . Thank you Inland water damage you guys are the best. Will recommend them family and friends.